Global Marketplace Growth Specialist
hace 4 días
About the Position
We are seeking a dynamic and results-driven Global Marketplace Growth Specialist to join our team at Sagan, an exclusive membership community for top executives, founders, and CEOs.
Job Overview
This role focuses on managing customer relationships, driving sales growth, and ensuring smooth operations within marketplace platforms. As a key member of our sales team, you will contribute to the organization's growth by providing exceptional customer service and optimizing marketplace strategies.
Key Responsibilities
- Customer Relationship Management: Serve as the primary point of contact for marketplace accounts, building and maintaining strong relationships with customers, and addressing their needs promptly.
- Marketplace Operations: Assist in setting up and optimizing listings and inventory on marketplace platforms, monitoring compliance with marketplace policies and regulations.
- Sales Development: Identify growth opportunities and develop strategies to enhance marketplace presence, driving revenue through effective sales campaigns.
- Data Management and Reporting: Track and analyze performance metrics to identify trends and areas for improvement, generating and presenting regular sales reports to management.
- Collaboration: Work closely with internal teams to ensure seamless customer onboarding and issue resolution, coordinating with the marketing team to develop targeted campaigns tailored to marketplace audiences.
Qualifications
- Education and Experience: Bachelor's degree in business, marketing, or a related field, 1-3 years of experience in sales, customer service, or account management, preferably in a marketplace or e-commerce setting.
- Skills: Exceptional communication and interpersonal skills, strong organizational and multitasking abilities, proficiency with CRM tools (e.g., HubSpot) and online communication platforms.
- Mindset: Proactive and results-driven approach to achieving goals, passion for delivering exceptional customer experiences.
Requirements
Please submit your resume and intro video in English format. We kindly request that you do so to ensure prompt processing of your application.
Estimated Salary: $1,200 - $1,500 per month
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