Data Center Operations Supervisor

hace 4 semanas

Bogotá, Bogotá D.E., Colombia Equinix A tiempo completo

Job Summary

We are seeking a skilled Data Center Operations Supervisor to join our team at Equinix. As a key member of our operations team, you will be responsible for providing immediate supervision to a unit or group of employees, assigning tasks, and monitoring work at frequent intervals in our Data Center.

Responsibilities

  • Provides immediate supervision to a unit or group of employees
  • Assigns, instructs, and supervises the team
  • Plans core duties for the team to complete
  • Ability to manage and supervise a project team
  • Manages personnel compared to workload (could include support from other Data Centers)
  • Ensures staff are fully trained on current functional operational procedures, ticketing system operational procedures, and safety; ensures full compliance with quality assurance program
  • Troubleshoots and fault-resolves reported/detected faults by investigating the issue, identifying the cause, and implementing the required fix
  • Summarizes findings during troubleshooting and produces Incident Reports for the customer
  • Performs troubleshooting and supports customers
  • Understands customer cabling requirements, performs site surveys, provides cost estimates to Sales, and installs new cables
  • Performs testing of cables before handing to customer
  • Manages, briefs, and instructs vendors for installation, testing, and labeling
  • Performs preventive maintenance to Data Center equipment to prevent faults from occurring
  • Handles multiple projects and assists in designating work to team
  • Extensive knowledge in network and equipment platforms, systems, circuits, and telecom

Qualifications

  • Typically requires a minimum of 5 years of related experience with a Bachelor's degree or equivalent work experience

Equinix is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees, regardless of their background or characteristics. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

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