Customer Service Representative

hace 2 meses

Medellín, Antioquia, Colombia SuperStaff A tiempo completo
{"title": "Customer Service Role at SuperStaff", "description": "

At SuperStaff, we are seeking a skilled Customer Service Representative to provide exceptional support to our customers. As a key member of our team, you will be responsible for interacting with customers via various channels, including text, telephone, email, and online chat, to resolve their queries and concerns.

Key Responsibilities:

  • Provide timely and effective support to customers, ensuring their issues are resolved to their satisfaction.
  • Utilize your knowledge of our products and services to answer customer inquiries and provide solutions.
  • Maintain accurate records of customer interactions and update our systems accordingly.
  • Collaborate with internal teams to resolve complex customer issues and improve overall customer experience.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Proficient computer skills and ability to learn new software.
  • Knowledge of customer service principles and practices.

What We Offer:

  • A competitive salary and performance-based bonus.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Weekends off and a flexible schedule.
", "lang_code": "en-US"}

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