Telehealth Triage Nurse Professional
hace 3 semanas
We are seeking a skilled Telehealth Triage Nurse to join our dynamic team at Limitlessli.
This role involves conducting comprehensive phone assessments with patients, gathering essential medical history, and prioritizing patient needs quickly using clinical protocols.
Key Responsibilities- Conduct phone assessments with patients, gathering medical history, including medications and other relevant information
- Prioritize patient needs using clinical protocols and route calls to appropriate services
- Meticulously document each call to ensure full compliance with HIPAA
- Keep records updated in the Electronic Health Record (EHR) system
- Perform live scribing during consultations between the provider and patient, inputting data directly into the EMR
- Follow up with patients to obtain consent for follow-up consultations and schedule appointments
- Excellent English communication skills, both written and verbal
- Fluent in Spanish (essential)
- Prior clinical experience (triage experience is a plus)
- Strong critical thinking and decision-making skills
- Ability to excel in a fast-paced, team-oriented environment
- Exceptional customer service skills - warm, empathetic, and efficient
- Socially perceptive, able to work with individuals who may struggle to express their needs
Registered Nurse (RN)
Service FeeIndustry standards applicable to the state depending on work experience and level of expertise
Work HoursUS Eastern Standard Time (EST) – 9am to 6pm
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