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Human Resources Support Specialist

hace 2 meses


Bogotá, Bogotá D.E., Colombia EMAPTA A tiempo completo

Embark on a Fulfilling Career in Human Resources

At Emapta, we are redefining the outsourcing landscape, and our commitment to excellence extends to our team members. As a pivotal player in the HR sector, we strive to create an environment that fosters growth, transparency, and empowerment. Our dedication to our clients and employees alike sets us apart in the industry, making us a leader in personalized outsourcing solutions.

Position Overview: Your Contribution to HR Excellence

As an HR Assistant, you will play a crucial role in supporting our HR operations. Your responsibilities will include managing administrative functions, addressing employee inquiries, and collaborating with various departments to ensure the seamless execution of HR processes. Your meticulous attention to detail and enthusiasm for assisting others will be vital to our organizational success.

Employment type: Indefinite term contract
Shift: Monday to Friday | 8:00 am to 5:00 pm PST
Work setup: Remote

Key Responsibilities: Shaping the Future of HR

Communication and Support:

  • Provide timely and accurate responses to inquiries directed to the HR inbox.
  • Acquire knowledge of HR services and policies to effectively address employee questions and concerns.
  • Manage communication through emails and comments, ensuring professionalism and clarity.

Team Collaboration:

  • Engage in regular meetings and coordinate with HR, Payroll, and Benefits teams to remain informed and aligned.
  • Assist in facilitating collaboration across Payroll, HR, and Benefits teams.

Documentation and System Management:

  • Upload and maintain files within the HR system, ensuring accurate personal profiles.
  • Support the creation, processing, and updating of procedural documents to enhance learning and compliance.

Qualifications: Building Your HR Skillset

Essential Skills and Attributes:

  • Strong commitment to delivering exceptional customer service and support.
  • Willingness to assist and effectively address employee needs.
  • Positive, service-oriented demeanor with a genuine passion for helping others.
  • Detail-oriented with the capability to manage multiple tasks efficiently.
  • Familiarity with HR systems, particularly UKG (Ultimate Kronos Group), is a plus.
  • Intermediate proficiency in Excel, along with experience in Outlook and Word.


Benefits: Advantages of Being Part of Emapta

Perks of Joining Our Team:

  • 5-day workweek.
  • Prepaid medical benefits.
  • Provision of work equipment (laptop, mouse, and headset).
  • Indefinite term contract.
  • 5 additional vacation days (20 in total) that can be monetized.
  • Direct exposure to clients.
  • Opportunities for career advancement.
  • A diverse and supportive workplace culture.
  • Access to upskilling through Emapta Academy.

Your Future at Emapta Latam

At Emapta, we are committed to transforming the outsourcing experience. Since our inception, we have been at the forefront of personalized outsourcing solutions, enabling businesses to flourish with tailored teams and seamless integration. Our dedication to excellence is evident in our modern facilities, competitive compensation, and a nurturing work environment that promotes professional development. Join us and be part of a dynamic team where your skills are recognized, and your career aspirations are supported.

#EmaptaExperience