Digital Transformation Strategist
hace 7 días
Customer Success Manager Role Overview
This position is part of the SAP Academy for Customer Success, a talent development program designed for early-career professionals.
About the SAP Academy for Customer Success
The 10-month program equips participants with an array of skills to strengthen their foundation for a successful career at SAP. Following this experience, they will transition into the role of Customer Success Manager.
Key Responsibilities:
- Complete a 10-month learn-apply program that includes classroom phases and field phases with your CSM team.
- Immerse yourself in experiential learning with a focus on digital transformation, global intelligence, and business acumen.
- Enhance skills in advising global transformations and driving customer outcomes.
- Receive onboarding in your local market with on-the-job training and mentoring by a senior CSM professional.
- Enrich your knowledge of SAP and the Customer Success board area.
Requirements:
To be considered for this position, you should have 2-5 years' work experience with a proven record of supporting customers and business transformation, preferably from consulting, sales, or account management.
Preferred Skills:
- Strong communication skills including fluency in English and Spanish.
- Proficient interpersonal skills including effective listening skills and a 'can-get-it-done' mentality.
- Demonstrated ability to collaborate across diverse stakeholders in a complex environment.
- Strong Business Acumen including knowledge of business processes and/or industries.
About SAP
SAP innovations help more than 400,000 customers worldwide work together more efficiently. We are purpose-driven and future-focused, with a commitment to personal development.
Benefits
As a valued member of our team, you can expect a competitive salary range of $60,000 - $80,000 per year, depending on your location and experience.
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