Digital Transformation Strategist

hace 7 días


Bogotá, Bogotá D.E., Colombia SAP SE A tiempo completo

Customer Success Manager Role Overview


This position is part of the SAP Academy for Customer Success, a talent development program designed for early-career professionals.



About the SAP Academy for Customer Success

The 10-month program equips participants with an array of skills to strengthen their foundation for a successful career at SAP. Following this experience, they will transition into the role of Customer Success Manager.



Key Responsibilities:

  • Complete a 10-month learn-apply program that includes classroom phases and field phases with your CSM team.
  • Immerse yourself in experiential learning with a focus on digital transformation, global intelligence, and business acumen.
  • Enhance skills in advising global transformations and driving customer outcomes.
  • Receive onboarding in your local market with on-the-job training and mentoring by a senior CSM professional.
  • Enrich your knowledge of SAP and the Customer Success board area.


Requirements:

To be considered for this position, you should have 2-5 years' work experience with a proven record of supporting customers and business transformation, preferably from consulting, sales, or account management.



Preferred Skills:

  • Strong communication skills including fluency in English and Spanish.
  • Proficient interpersonal skills including effective listening skills and a 'can-get-it-done' mentality.
  • Demonstrated ability to collaborate across diverse stakeholders in a complex environment.
  • Strong Business Acumen including knowledge of business processes and/or industries.


About SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently. We are purpose-driven and future-focused, with a commitment to personal development.



Benefits

As a valued member of our team, you can expect a competitive salary range of $60,000 - $80,000 per year, depending on your location and experience.



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