Expense Management Specialist
hace 2 días
Adidas GBS is seeking a highly skilled Expense Management Specialist to join our team in Bogotá. As a key member of our Global Business Services team, you will be responsible for providing guidance on Travel and Expense (T&E) processes and policies to internal customers.
Key Responsibilities:- Plan and execute activities to ensure prompt payment to employees for valid expenses.
- Act as a single point of contact to provide guidance to internal customers on T&E processes and policies and resolve queries.
- Facilitate the efficient use of the Concur system.
- Strive for compliance of T&E policy.
- Perform standard support activities, review queries for all relevant process areas.
- Conduct research for existing tickets, resolve and send resolutions back to requester where possible or escalate tickets and inform users on lead times.
- Identify potential problems and/or delays in resolution and notify internal customer.
- Drive continuous improvement in T&E operations developing ideas and recommendations based on most common issues.
- Create and maintain up-to-date desktop procedures for Expense Management end-to-end process.
- Employees throughout North America and Canada.
- Leaders of GBS.
- Colleagues.
- Excellent communication and interpersonal skills.
- Experience with Microsoft Office or equivalent tools.
- Experience with Concur.
- Ability to communicate in English in a business setting (oral and written).
- Ability to work independently and maintain confidentiality.
- Organizational skills.
- Ability to work in a fast-paced environment.
- Strong customer service skills.
- Ability to pay close attention to detail.
- Hands-on attitude.
- Self-motivated and self-directed individual.
- University degree or equivalent experience, preferable in accounting or business.
- 3-5 years of relevant experience.
- Direct functional experience (Travel & Expenses).
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