Bilingual Legal Support Coordinator
hace 2 semanas
**Job Summary**
Pacific Workers is seeking a highly skilled and bilingual Legal Support Coordinator to join our team. This full-time, independent contractor position offers a unique opportunity for individuals to work from home and make a significant impact in the legal industry.
**Job Responsibilities**
The successful candidate will be responsible for providing exceptional customer service to clients, insurance adjusters, defense attorneys, and court personnel via phone calls in English and Spanish. The ideal candidate will have excellent communication skills, be proficient in Microsoft Office 365, and have experience with virtual meeting platforms such as Teams.
Additional responsibilities include:
- Phone Answering: Answering VOIP phone calls in English and Spanish, responding to client inquiries, and forwarding calls to relevant teams.
- Email Management: Drafting emails to clients, insurance adjusters, and other stakeholders.
- Scheduling Appointments: Scheduling online appointments and recording messages for clients.
- Entry-Level Tasks: Assisting with entry-level legal assistant work, such as data entry and document preparation.
**Requirements and Qualifications**
To be successful in this role, you will need:
- Bilingualism: Fluency in both English and Spanish (read, write, and speak).
- Customer Service Experience: Previous experience in customer-facing roles, preferably in a call center or reception setting.
- Technical Skills: Proficiency in Microsoft Office 365, including Teams and Outlook.
- Reliability and Punctuality: Ability to work independently and maintain a high level of productivity while working from home.
**Benefits and Compensation**
We offer a competitive salary of $45,000 - $55,000 per year, depending on experience. As an independent contractor, you will be responsible for your own benefits, but we offer a supportive and flexible work environment.
**About Pacific Workers**
Pacific Workers is a leading provider of remote staffing solutions to the legal industry. Our company values professionalism, empathy, and a commitment to excellence, and we are looking for like-minded individuals to join our team.
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