Senior Collections Lead

hace 3 semanas


Colombia The MBA Fund A tiempo completo

Jeeves is a pioneering financial platform for global businesses.

We are seeking a highly skilled Senior Collections Specialist to oversee both internal and external Collection Operations for our global markets.

As a key member of our team, you will work closely with internal Finance, Risk, Product, and Operational teams to build a sound internal collections process. This includes establishing repeatable and scalable standard operating procedures.

Responsibilities will include:

  • Building out and overseeing a team to handle collection processes at a rapidly growing international company.
  • Driving continual automation and measurement against critical collection metrics, operational goals, and key reporting.
  • Overseeing the collection of outstanding credit to minimize losses and delinquencies without constraining growth.
  • Working cross-functionally with other finance, engineering, and in-country team members to create and implement collections policies and procedures that minimize credit loss.
  • Managing complex credit risk and collections cases through work-outs and other alternative collections strategies.
  • Managing and owning regional collections portfolio.
  • Accounts reconciliation.
  • Preparing regular reports on collections efforts and reporting out to senior leaders.
  • Managing the vendor outsourcing process, including selection, onboarding, performance management, and due diligence reviews.

Requirements include:

  • Bachelor's degree or minimum of 5+ years collections experience.
  • 5+ years experience collecting in the small business/commercial lending industry.
  • Collection agency management experience required.
  • Fluent in English & Spanish, with Portuguese speaking ability a plus.
  • Ability to work accurately with strong analytical skills and an eye for detail.
  • Strong communication skills to support clients, negotiate, listen, and comprehend client concerns.
  • Experience with consumer/corporate credit cards or related industries preferred.
  • Experience in high growth startups preferred.


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