Store Operations Manager
hace 4 semanas
Job Overview
Skechers Colombia SAS is seeking a highly motivated and experienced Assistant Store Manager to join our team. As a key member of our store operations team, you will play a vital role in creating a memorable customer experience, supporting day-to-day store operations, and developing our store employees.
Main Responsibilities
- Champion the Skechers brand and deliver an amazing customer experience through product and visual marketing excellence, as well as outstanding customer service.
- Assist with developing store employees, coaching and mentoring store teams on product knowledge, setting customer service expectations, and demonstrating visual presentation standards.
- Support new hire onboarding and assist with managing store scheduling needs, ensuring proper coverage for peak times.
- Act as a product expert and serve as a brand ambassador for all things Skechers.
- Ensure strong operational processes and routines that drive profitability and results.
- Act as the expert on all store systems and processes, including opening and closing of the POS.
- May be responsible for the opening and closing of the store as needed.
Requirements
- Ability and desire to foster a respectful, safe, and fun environment for Skechers store employees.
- Comfortable communicating expectations with store employees and setting clear expectations for the team.
- Flexible and motivated to provide excellent customer service.
- Creates excitement and shows passion for Skechers products and the brand.
- Retail, restaurant, or hospitality experience is preferred but not required.
About Skechers
Skechers (NYSE: SKX) is a global, Fortune 500 brand that develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Our comfort technologies are the foundation of all we do, delivering stylish, innovative, and quality products. With over 180 countries and territories served, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,200 company-and third-party-owned retail locations. Headquartered in Southern California, with offices and distribution centers around the globe, Skechers has spent 30 years helping people of all ages look and feel good.
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