Quality Assurance Specialist

hace 4 semanas


Cartagena de Indias, Bolívar, Colombia UPS A tiempo completo

Job Summary

The Quality Assurance Specialist at UPS Healthcare coordinates the gathering and analysis of data to support the Quality Management Review (QMR) and Metrics Programs. This role assists with identifying critical gaps in the current QMR and Metrics programs and provides recommendations for continuous improvement in alignment with the Quality organizational strategy.

Key Responsibilities

  • Supports the QA Management Review and Metrics Supervisor with data collection, analysis, and reporting.
  • Provides support for management review metrics related items through data gathering, conceptual design, impact, implementation, and verification.
  • Supports initiatives for transitioning and collecting KPI's data extraction from manual QMS and different systems.
  • Performs business analytics and data analysis of Compliance data, including research, variance analysis, trend analysis, and reporting.
  • Provides support for all reporting, data analytics, performance metrics management, and best practice communication.
  • Supports management review and metrics related queries funnel through the QSC.

Preferred Competencies

  • Experience with healthcare regulations (e.g., cGMP, GDP, GMP) guidelines is preferred.
  • Experience with ISO 9001 and ISO 13485 standards is an advantage.
  • Advanced English language skills.
  • Knowledge of Quality Management System is an advantage.
  • Knowledge of Microsoft Office (Excel, Word, Outlook, Access).
  • Captures and documents specific and accurate information; learns subjects thoroughly and in detail; completes work with thoroughness; supplies appropriate details when requested; maintains organized files.
  • Identifies potential gaps in processes and makes recommendations for possible improvements.
  • Strong time management skills, able to work within time-limits (deadlines).

Minimum Qualifications

  • Bachelor's Degree (or internationally comparable degree) – Preferred
  • Bachelor's Degree (or internationally comparable degree) – Science or related discipline – Preferred

Employee Type: Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.



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