Project Coordinator

hace 4 semanas


Bogotá, Bogotá D.E., Colombia Critical Mass A tiempo completo

The Program Delivery Specialist will report to a Program Manager and work closely with Directors and Subject Matter Experts, designers, developers, and quality to ensure flawless project execution, efficient resource allocation, project financial sanity, and client satisfaction.

This role is responsible for immediate supervision of project delivery, including scope, resource, risk, financial, and time management.

  • Responsible for monitoring the daily activities of the projects assigned.
  • Works on issues of limited to moderate scope.
  • Receives predetermined work assignments that are subject to a moderate level of control and review.
  • Follows established practices and procedures in analyzing situations or data from which answers can be readily obtained.
  • Requires moderate knowledge of own area of functional responsibility.
  • Follows practices that ensure no delays in schedules, deadlines, or outcomes.
  • Understands and applies the Agile values and principles.
  • Raise flags to the Program Manager on needs and opportunities for improvement of Agile practice.
  • Perform analysis and report on project health, attend finance meetings to inform account health (Metrics include: Remaining forecast, forecast to completion, burn (actuals) to date, % project progress, % budget utilized).
  • Understands project delivery phases and manage them with supervision (initiation, planning, definition, design, implementation/development, testing, and deployment cycles).
  • Coordinates with Development and QA teams and communicates with all impacted Stakeholders.
  • Collaborates with IT technical teams to ensure successful delivery of projects.
  • Ensures all projects stay in scope and on schedule and informs the Program Manager if any risk is identified (even with low probability or impact).
  • Partners with the AP team to drive cohesion around the customer experience and partner retention.
  • Follows CM standards and supports the overall success of this group within the organization.
  • Adheres to and advises on the company-wide operating metric targets with the Program Manager.
  • Responsible for ensuring teams are developing and executing against detailed project plans, including overall budget allocations, schedule roll-ups of all projects, critical path, and risk assessment.
  • Follows process and documentation standards with the end goal of top-efficiency and quality.
  • Works with the Program Manager to align appropriate team members against suitable assignments, considering business needs and individual skills.

This role requires proven ability to successfully manage multiple stakeholders, work on small-scale digital projects, follow processes to ensure high-quality deliverables for the client, and negotiate skills and ability to interact with Senior-level employees.

This position is open to candidates with 1+ years of experience managing a variety of digital project types, site builds, e-commerce, marketing campaigns, microsites, maintenance, project finance, pipeline planning, forecasting, road mapping, and leadership.

Critical Mass is committed to fostering diversity, equity, and inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.

Candidates with English proficiency (B2+ reading, writing, and conversation) are encouraged to apply.

Critical Mass offers competitive benefits packages, vacation, compassionate leave, sick days, and flex days, access to online services for families and new parents, end-of-year closure days, diversity and inclusion board, internal learning and development programs, and more.


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