Manager, Procurement Quality Assurance

Manager, Procurement Quality Assurance

Join a purpose driven winning team, committed to results, in an inclusive and high‑performing environment.

Purpose

Leads and oversees Procurement, Operations and Payments, Quality Assurance (QA) team, ensuring that Procurement best practices are incorporated into the management of Procurement policies, process design, use of supporting technology, and management of operational risk.

Accountabilities

- Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.

- Manages a team of operational personnel that supports Procurement & Payments QA to confirm requests are aligned to Expense Management Policies, Procurement Operating Standards, and other relevant corporate policies and standards.

- Monitors operational KPIs to develop a QA schedule of key procurement and payment activities.

- Reviews the sampling of procurement and payments data to advise on the level of data quality.

- Monitors QA reports and recommends process improvements and additional controls.

- Prepares and maintains operational procedures related to Procurement Operations & Payments QA.

- Escalates issues related to expense reports or invoice submissions out of alignment with policy.

- Recommends updates to Expense Management and Payment Policies based on trends.

- Develops communications that proactively educates employees on Expense Management and Payment Policies based on Payments QA trends.

- Contributes to the maintenance of SOX PD & RCM documentation.

- Monitors operational efficiency and effectiveness through the development, maintenance, and reporting of Procurement QA KPIs/KRIs.

- Promotes collaboration within Procurement team members on continuous improvement projects.

- Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

- Creates an environment in which their team pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day‑to‑day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.

- Builds a high‑performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviours; communicating vision/values/business strategy; and managing succession and development planning for the team.

Dimensions

- Oversee team of up to 10 full‑time employees.

- Subject to SOX reporting accountabilities for controls documentation and audit support.

- Supports all business units in Canada.

Education / Experience / Other Information

- 3 years experience in Financial industry.

- 3 years experience in accounting department of public corporations.

- Fluency in French, desired but not required.

Working Conditions

- Work in a standard office‑based environment; non‑standard hours are a common occurrence.

Location(s): Colombia : Bogota : Bogota

Scotia GBS is a Scotiabank Group company located in Bogota, Colombia created to support different processes of the Bank and the development and execution of its global services strategy in 15 countries in the Americas. It is composed of 7 service units. We offer an inclusive, positive work environment, and competitive benefits.

At ScotiaGBS, we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at ScotiaGBS; however, only those candidates who are selected for an interview will be contacted.

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