Analyst, Procurement Quality Assurance

Title: Analyst, Procurement Quality Assurance Requisition ID: Thanks for your interest in ScotiaGBS, the best campus in Bogota. Join a purpose driven winning team, committed to results, in an inclusive and high‑performing environment. Purpose Contributes to the overall success of the Procurement, Operations and Payments, Quality Assurance (QA) team ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. Accountabilities Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge Works in collaboration with other operational team members to ensure Procurement QA activities aligned to operating procedures are being performed in a timely and accurate manner Maintains detailed knowledge of policies, standards, and procedures and applies them to QA activities Ensures accuracy and integrity of procurement & payments data – e.g. compares data in systems matches contract documents Interacts with BU employees to gather additional details before payment processing can proceed Reviews and makes recommendations to improve operating procedures Prepares QA reports summarizing findings Captures data points that contributes to the reporting of operations SLAs / KPIs / KRIs Conducts cross‑training to Procurement QA staff Prepare job aids that proactively help to reduce support volume and resolution times. Understand how the Bank’s risk appetite and risk culture should be considered in day‑to‑day activities and decisions Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day‑to‑day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk. Champions a high‑performance environment and contributes to an inclusive work environment. Dimensions Supports all business units in Canada Regular interaction with accounts payable Managers & Supervisors in payments processing centre Subject of SOX reporting, controls, audits. Education / Experience College Diploma or an equivalent combination of education and work experience. University degree in Finance or related studies, a definite asset. Excellent knowledge of MS Office Excellent customer service and communication skills Ability to work independently and cooperatively as a team Ability to listen, understand and handle employee payment inquiries, problems, or escalations in a timely manner Excellent organizational and analytical skills Good problem‑solving and time management skills Excellent flexibility and change management skills Location(s): Colombia : Bogota : Bogota Scotia GBS is a Scotiabank Group company located in Bogota, Colombia created to support different processes of the Bank and the development and execution of its global services strategy in 15 countries in the Americas. It is composed of 7 service units. We offer an inclusive, positive work environment, and competitive benefits. At ScotiaGBS, we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at ScotiaGBS; however, only those candidates who are selected for an interview will be contacted. #J-18808-Ljbffr