Technical Account Manager
hace 6 días
Technical Account Manager , ES - LATAM - NOLA Job ID: 2910181 | Amazon Web Services Colombia S.A.S.
Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS?
At AWS Enterprise Support we're looking for a Technical Account Manager to work with our customers' creative and transformative spirit of innovation across all technologies.
This is a technical role, in which you will have an opportunity to be the principal technical advisor and 'voice of the customer'.
As a Technical Account Manager, you will help craft and execute strategies to drive customer adoption and use of AWS services.
Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment, and drive discussions with senior leadership regarding incidents, trade-offs proactive scope and risk management.
You will provide advocacy and strategic technical direction to help plan and build solutions using standard methodologies, and enthusiastically keep your customers' AWS environments operationally healthy.
The closer relationships developed with your customers will empower you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS.
Key job responsibilities Every day will bring new and exciting challenges on the job while you: Provide support to resolve inquiries from Enterprise customers regarding AWS service or Cloud.
Complete analysis and present periodic reviews of operational performance to customer.
Provide detailed reviews of service disruptions, metrics, and detailed prelaunch planning.
Ensure AWS environments remain operationally healthy whilst reducing cost and complexity.
Foster trusting relationships with customers, understanding their business needs and technical challenges.
Lead technical discussions with senior leadership regarding incidents, trade-offs, proactive scope and risk management.
Work directly with AWS global engineering and service teams to resolve customer issues.
The role may require ability to travel 10-25% as needed.
A day in the life If you want to know a little bit more about the TAM role, copy and paste the links below to know part of our team: About the team Sales, Marketing and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.
The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success.
AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
BASIC QUALIFICATIONS 5+ years of hands-on experience with operational parameters and troubleshooting for two (2) of the following: Infrastructure/ Systems Administration / Networking / DevOps / Compute/ Storage/ Database/ Big Data and Analytics/ Application-level services/ Serverless/ Applications Development in a distributed systems environment.
Bachelor's Degree in Computer Science, Engineering, Math, or related discipline required, or equivalent work experience.
Able to communicate effectively in English, within technical and business settings.
PREFERRED QUALIFICATIONS Experience in internal enterprise or external customer-facing environment as a technical lead.
Experience in one or more of the following areas: Software Design or Development, Content Distribution/CDN, Scripting/Automation, Database Architecture, IP Networking, IT Security, BigData/Hadoop/Spark, Operations Management, Service Oriented Architecture.
External enterprise customer-facing experience as a technical lead, presenting to both large and small audiences.
Experience in a 24x7 operational services or support environment.
Experience with AWS services and/or other offerings.
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.
Amazon is committed to a diverse and inclusive workplace.
Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
#J-18808-Ljbffr
-
Technical Account Manager, Es
hace 1 día
Bogotá, Bogotá D.E., Colombia Amazon A tiempo completoTechnical Account Manager, ES - LATAM - SOLA Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS?At AWS Enterprise Support we're looking for a Technical Account Manager to work with our customers' creative and transformative...
-
Technical Account Manager
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Amazon A tiempo completoTechnical Account Manager , ES - LATAM - NOLA Job ID: 2840621 | Amazon Web Services Colombia S.A.S. Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we're looking for a Technical Account Manager to...
-
Technical Account Manager
hace 1 semana
Bogotá, Bogotá D.E., Colombia Amazon A tiempo completoTechnical Account Manager , ES - LATAM - NOLA Job ID: 2840621 | Amazon Web Services Colombia S.A.S. Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we're looking for a Technical Account Manager to...
-
Technical Account Manager, ES
hace 5 días
Bogotá, Bogotá D.E., Colombia Amazon A tiempo completoTechnical Account Manager, ES - LATAM - SOLAWould you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we're looking for a Technical Account Manager to work with our customers' creative and transformative...
-
Technical Account Manager
hace 3 días
Bogotá, Bogotá D.E., Colombia Pennyjar Capital A tiempo completoCustomer Success · Colombia-Bogotá · Hybrid Technical Account Manager Nue.io is a fast-growing, leading revenue lifecycle platform that manages the entire revenue lifecycle for any revenue model, across multiple channels.Join our dynamic and innovative team.Why You'll Love This Opportunity You have a passion for building relationships and solving customer...
-
Technical Account Manager
hace 1 semana
Bogotá, Bogotá D.E., Colombia Amazon A tiempo completoTechnical Account Manager , ES - LATAM - NOLAJob ID: 2910181 | Amazon Web Services Colombia S.A.S.Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we're looking for a Technical Account Manager to...
-
Technical Account Manager
hace 5 días
Bogotá, Bogotá D.E., Colombia PennyJar Capital A tiempo completoCustomer Success · Colombia-Bogotá · Hybrid Technical Account Manager Nue.io is a fast-growing, leading revenue lifecycle platform that manages the entire revenue lifecycle for any revenue model, across multiple channels. Join our dynamic and innovative team. Why You'll Love This Opportunity You have a passion for building relationships...
-
Technical Account Manager
hace 1 semana
Bogotá, Bogotá D.E., Colombia Penny Jar Capital, LLC A tiempo completoWhy You'll Love This OpportunityYou have a passion for building relationships and solving customer problems. You will build trusted relationships with key customer contacts to ensure Nue solutions continue delivering value. You have the experience to manage multiple customer relationships.You want to make a difference; to join a team that is revolutionizing...
-
Technical Account Manager
hace 2 días
Bogotá, Bogotá D.E., Colombia Amazon A tiempo completoWe are seeking a Technical Account Manager to join our team at Amazon. In this role, you will be responsible for crafting and executing strategies to drive customer adoption and use of AWS services. You will provide advocacy and strategic technical direction to help plan and build solutions using standard methodologies.Responsibilities:Develop and implement...
-
Technical Account Manager
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Nue Careers A tiempo completoWe believe that the right way to accelerate business results is by giving go-to-market teams agility - to sell and monetize ANY revenue model, across ANY channel, with complete and accurate revenue visibility end-to-end.This requires a truly disruptive product and innovative team - we're bringing CPQ, Billing, Revenue Lifecycle Management, and Revenue...
-
Technical Account Manager
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Infobip A tiempo completoAt Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip's platform...
-
Technical Account Manager
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Automation Anywhere A tiempo completoAbout Us Automation Anywhere is a leader in AI-powered process automation that puts AI to work across organizations. The company's Automation Success Platform is powered with specialized AI, generative AI and offers process discovery, RPA, end-to-end process orchestration, document processing, and analytics, with a security and governance-first approach....
-
Account Manager
hace 3 días
Bogotá, Bogotá D.E., Colombia Trycore A tiempo completoTrycore Bogota, D.C., Capital District, ColombiaAccount ManagerDirect message the job poster from TrycoreSeniority levelExecutiveEmployment typeFull-timeJob functionSales, Consulting, and General BusinessIndustries: Information Technology & Services, Technology, Information and MediaReferrals increase your chances of interviewing at Trycore by 2xAccount...
-
Aplicar en 3 Minutos: Technical Account Manager
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Amazon A tiempo completoTechnical Account Manager , ES - LATAM - NOLAJob ID: 2840621 | Amazon Web Services Colombia S.A.S.Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we're looking for a Technical Account Manager to...
-
Technical Account Manager, Strategic Industries
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Amazon A tiempo completoTechnical Account Manager, Strategic Industries - Financial Services Job ID: 2867782 | AWS EMEA SARL (France Branch) At AWS Enterprise Support we're looking for a Technical Account Manager (TAM) to support our customers' creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data / Analytics,...
-
Tam (Technical Account Manager)
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Emapta A tiempo completoSeamless Networks, Boundless Careers Stronger Signals, Stronger Solutions.Ekahau dominates the wireless networking industry by delivering top-tier Wi-Fi design and optimization tools used globally.Their innovative approach transforms challenging wireless landscapes into hubs of seamless connectivity.At Ekahau, the fusion of cutting-edge technology and...
-
Technical Account Manager-Tam
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Periferia It Group A tiempo completoPrepárate para vivir una nueva etapa con Periferia IT GroupSi tienes experiencia como Technical Account Manager y quieres generar un impacto en el mundo tecnológico, esta es tu oportunidad para unirte a nuestro equipo.Trabajarás con más de 1,000 profesionales en una multinacional colombiana líder en el sector TI, con fuerte presencia en América Latina...
-
Account Relationship Manager
hace 5 días
Bogotá, Bogotá D.E., Colombia Infobip A tiempo completoJob Summary:As a Technical Account Manager, you will play a critical role in driving customer satisfaction and success. You will work closely with clients to understand their needs, identify opportunities for growth, and develop strategies to achieve their goals. Your goal will be to build strong relationships with clients and help them achieve their...
-
AWS Technical Account Lead
hace 5 días
Bogotá, Bogotá D.E., Colombia Amazon A tiempo completoKey ResponsibilitiesAs a Technical Account Manager at Amazon, your key responsibilities will include:• Providing support to resolve inquiries from enterprise customers regarding AWS services or cloud• Analyzing and presenting periodic reviews of operational performance to customers• Ensuring that AWS environments remain operationally healthy while...
-
Technical Account Manager at Vmware
hace 1 día
Bogotá, Bogotá D.E., Colombia Experis A tiempo completode la oferta- Importante compañía del sector TI está en búsqueda de un CHAMPIONS VMWARE y/o Technical Account Manager at VMware.- Objetivo del Cargo:- Apoyar la ejecución de ventas y marketing, brindando soporte en la gestión de proyectos para hacer crecer el negocio de la compañía en función de las ventas incrementales de software.- Requisitos:-...
