Sr. Manager Service Catalog and Sla

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION: IT service management is the craft of implementing, managing, and delivering IT services to meet the needs of the organization. It ensures that the appropriate mix of people, processes, and technology are in place to provide value.- Key Responsibilities: - Business analysis - Investigates operational...

Johnson & Johnson is currently recruiting a Global Service Management, Manager (New Consumer Health Company). This position may be located in the Philippines, US, Prague, Bogota, and Cali Columbia. Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science bringing...

**Job no**: 570673 **Work type**: Full time **Location**: Bogota, Colombia **Categories**: Client Relationship Management **Office Location**: Colombia **About TMF Group** TMF Group is a leading provider of critical administrative services, helping clients invest and operate safely around the world. We provide legal, financial and employee...

**Service Manager**: - Req ID: 53705- Location: Bogota, CO**About Sapiens** Sapiens International Corporation (NASDAQ and TASE: SPNS) empowers the financial sector, with a focus on insurance, to transform and become digital, innovative and agile. Backed by 40 years of industry expertise, Sapiens offers a complete insurance platform, with pre-integrated,...

The Customer Service Senior Manager is a senior management-level position responsible for accomplishing results through the management of a team or department to drive client resolution and support activities in coordination with the Customer Service team. The overall objective of this role is to drive the seamless delivery of customer service support to...

Technical Account Manager - (2400001S) The Technical Account Manager will be responsible for the customers in North America and their activities related to the managed services. The technical account manager will represent the customer inside Radware and will act as the focal point and escalation manager. This position will work in front of customers to...

The Service Sr. Manager is a senior management level position responsible for accomplishing results through the management of Customer Service teams that perform customer service activities. The overall objective is to evaluate and manage performance, ensuring each team meets quality standards and productivity expectations. **Responsibilities**: - Manage...

**CUSTOMER SERVICE SR SPECIALIST** At Johnson & Johnson, the largest healthcare company in the world, we come together for one purpose: to transform the history of health in humanity. Diversity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and...

At Johnson & Johnson, the largest healthcare company in the world, we come together with one purpose: to profoundly change the trajectory of health for humanity. Diversity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for...

Purpose & Overall Relevance for the Organization: - IT service management is the craft of implementing, managing, and delivering IT services to meet the needs of the organization. It ensures that the appropriate mix of people, processes, and technology are in place to provide value. - Key Responsibilities: - Business analysis Investigates operational...

**Service Excellence Manager**: Our team in **Bogotá** currently has an opening for a **Service Excellence Manager** The Service Excellence Manager LA is responsible for creating and developing positive and memorable experiences for customers in the region. Improving Customer Experience and Service Excellence will increase customer loyalty and retention,...

**We are looking for New Tigers!** **Who Are We?** At Tiendamia, we’re more than just an online store. We’re the epicenter of e-commerce, where creativity and technology converge to provide unique shopping experiences to our customers in Latin America. We’re bold, innovative, and constantly evolving. If you’re ready to join a team that pushes...

**Now that you have some on trade documentary solutions, you might be considering on taking additional challenges that will help you to have deeper understanding of the transactional universe. If this is the career path you are looking to have, we have a striking proposal.**: **We are looking for a senior supervisor with fair understanding in LC’s related...

Job Description At Sutherland, we are committed in building a dynamic work environment that is meaningful and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals, and we are looking to add a Service Excellence Manager who will be responsible for process improvements to reduce variation and waste. If you are...

Our client is a global gaming technology operator and one of the fastest growing ones in the industry. They’ve been certified as a Great Place to Work across their offices and is now looking for a Customer Service Manager to provide a productive and motivating work environment. **Job Summary**: The Customer Service Manager is responsible for following and...

¡Oye, es hora de que te unas a nosotros para mostrarle al mundo que somos la empresa que está cambiando paradigmas, donde revolucionamos las horas, los minutos y los segundos! ¿Quieres saber por qué Rappi? - ️ VEMOS OPORTUNIDADES donde otros ven problemas; - ️ VEMOS CERCANIA donde otros ven distancia; - ️ VEMOS ADRENALINA donde otros ven...

**Inside Service Sales Operations Manager The **Inside Service Sales Operations Manager **is an integral part of the Juniper Americas sales team responsible to manage Inside Service Sales team in order to proactively prepare renewal quotes and renew expiring service contracts. This position is responsible for the daily sales operations of Inside Sales team,...

Descripción de la empresa As one of the world’s premier entertainment portfolios, **NBCUniversal International Networks & Direct-to-Consumer** delivers quality content and compelling brands to over 160 territories across Europe, the Middle East, Africa, Latin America and Asia Pacific. Delivering a full range of entertainment experiences to local...

My Visa Source is a premier provider of immigration services in the digital era. MVS is seeking a Senior Client Service Manager to join our expanding team. We pride ourselves on having a client-centered focus, backed by leading technology. Across the globe, our offices help thousands of individuals and business people navigate through Canadian and United...

A leading and a rapidly expanding direct-to-consumer e-commerce brand and provider of premium firearm holsters and accessories, is on the lookout for a seasoned **E-commerce Customer Service Manager** to lead their customer service team and ensure that every interaction with the brand exceeds expectations. As the **E-commerce Customer Service Manager, **you...