Service Delivery Lead

hace 2 meses


Bogotá Cundinamarca, Colombia Neoris A tiempo completo

En NEORIS es un acelerador Digital que ayuda a las compañías a entrar en el futuro, teniendo 20 años de experiência como Socios Digitales de algunas de las mayores compañías del mundo. Somos más de 4,000 profesionales en 11 países, con nuestra cultura multicultural de startup en donde cultivamos innovación, aprendizaje continuo para crear soluciones de alto valor para nuestros clientes.

Estamos en búsqueda de **Service Delivery Lead**,

Requerimiento:

- Experiência Senior administrando y ejecutando proyectos de software como Service Delivery Lead.
- Gestión de las Cuentas de los Clientes Locales.
- Gestión de proveedores terceros.
- Elaboración y coordinación de planes de trabajo.
- Negociación con clientes de acuerdos y compromisos.
- Supervisión de tareas y administración de riesgos.
- Interés en aprender plataformas tecnológicas.
- Basado en Bogotá Colombia.
- Bilingüe (Spanish & English).
- Liderazgo.
- Capacidad para desarrollar el trabajo en Equipo.
- Manejo de relaciones interpersonales.
- Capacidad de negociación y persuasión.
- Comunicación efectiva
- Anticipación a problemas.
- Orientación a los objetivos del negocio.
- Aseguramiento de Calidad.

Deseable:

- Conocimientos Técnicos de Telemática, de Monitoreo y Rastreo Satélital.
- Conocimiento en alguna de las siguientes plataformas para gestión de despacho: Samsara, Trimble.

**Responsabilidades**:

- Principal punto de contacto y de comunicación con los Clientes.
- Garantizar que las necesidades y preocupaciones de los clientes sean entendidas y abordadas de manera oportuna y adecuada.
- Asegurar la entrega del producto o de las nuevas funcionalidades según los plazos establecidos.
- Resolver conflictos o dependencias y gestionar a los equipos para que estén perfectamente coordinados y focalizados en los objetivos.
- Fomentar con el Cliente relaciones a largo plazo.

Ofrecemos:

- Prestaciones de Ley
- Paquete de Beneficios
- Programa Bienestar
- Plan de desarrollo profesional
- Colaboración multicultural

Maria Guadalupe Moreno Flores

LI-MM2



  • Bogotá, Bogotá D.E., Colombia Lenovo A tiempo completo

    Company OverviewWe are Lenovo, a global technology powerhouse with a bold vision to deliver Smarter Technology for All. Our portfolio includes AI-enabled, AI-ready, and AI-optimized devices, infrastructure, software, solutions, and services.About the RoleThe Technical Service Delivery Lead will lead a team of Service Desk Engineers and serve as a trusted...


  • Bogotá, Cundinamarca, Colombia SGS A tiempo completo

    **Company Description** We are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. **Our 99,600 employees operate a network of 2,600 offices and laboratories**, working together to enable a better, safer and more interconnected world. Key...


  • Bogotá, Cundinamarca, Colombia DEK Technologies A tiempo completo

    **Company Description**: - Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent...


  • Bogotá, Cundinamarca, Colombia Endava A tiempo completo

    **Company Description** Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent...

  • Delivery Lead

    hace 1 mes


    Bogotá, Cundinamarca, Colombia STEFANINI LATAM A tiempo completo

    ¡Se parte de Stefanini! En Stefanini somos más de 30.000 genios, conectados desde 41 países, haciendo lo que les apasiona y co-creando un futuro mejor.  ¡Seguro no te quieres quedar fuera! **¡Delivery Lead!** ¿Por qué te elegiremos? ¡Porque los desafíos que enfrentas reflejan tus ambiciones! **Responsabilidades y atribuciones** - Supervisar...


  • Bogotá, Colombia TWW SAS A tiempo completo

    ¡Join Us as an IT Service Delivery Team Leader at Transcom Colombia! We're looking for a passionate IT leader to manage IT service delivery across the Americas (Colombia, Canada, and the U.S.). What You'll Do: Lead and mentor a regional IT team. Manage 1st and 2nd-level IT support tickets. Ensure IT infrastructure and asset management...


  • Bogotá, Colombia TTEC A tiempo completo

    Team Lead, Service Delivery - Bilingual **Service Delivery Team Lead** Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Team Lead working onsite in Barranquilla, Colombia, you’ll be a part of bringing humanity to business. #experienceTTEC. **What You’ll Do** Do you love leading? Looking...


  • Bogotá, Bogotá D.E., Colombia Endava Limited A tiempo completo

    Role OverviewWe are seeking a skilled Service Delivery Manager to join our team at Endava Limited. This role will be responsible for ensuring the successful delivery of our services to clients, defining and shaping processes and tools to maintain and increase product value, and managing relationships between clients and our operational services teams.Key...


  • Bogotá, Cundinamarca, Colombia Anthology, Inc. A tiempo completo

    **Service Delivery Manager** **Remote - Colombia** **ONLY CVs SUBMITTED IN ENGLISH WILL BE CONSIDERED** **The Opportunity**: Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empower educators and institutions with meaningful innovation that’s simple...


  • Bogotá, Cundinamarca, Colombia Endava A tiempo completo

    **Company Description** Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent...


  • Bogotá, Cundinamarca, Colombia Johnson & Johnson A tiempo completo

    For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s...


  • Bogotá, Bogotá D.E., Colombia Anthology Inc A tiempo completo

    The Technical Service Delivery Lead – Managed Hosting role is a challenging and rewarding opportunity to join Anthology Inc's Customer Services team. With a proven track record of delivering exceptional services to hundreds of customers around the globe, we are seeking a dedicated relationship manager to provide superior customer support, project...


  • Bogotá, Bogotá D.E., Colombia MANN+HUMMEL GmbH A tiempo completo

    Job SummaryMANN+HUMMEL GmbH, a leading expert in filtration solutions, seeks an experienced Customer Service Delivery Specialist to oversee order fulfillment and customer relationships across North and South America, Central America, and the Caribbean. As a key member of our team, you will ensure seamless delivery processes, provide commercial guidance to...


  • Bogotá, Bogotá D.E., Colombia Endava A tiempo completo

    Service Delivery Manager Job DescriptionJob Summary: We are seeking an experienced Service Delivery Manager to join our team at Endava. As a Service Delivery Manager, you will be responsible for ensuring the successful delivery of our services to our clients.Main Responsibilities:Client Relationships: Develop and maintain strong relationships with clients to...


  • Bogotá, Cundinamarca, Colombia DEK Technologies A tiempo completo

    **Company Description**: - Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent...


  • Bogotá, Bogotá D.E., Colombia Endava A tiempo completo

    **Job Summary**As a Service Delivery Manager at Endava, you will be responsible for ensuring the delivery of our services to our clients and from our clients to their customers. Your primary goal will be to define and shape the best processes and tools for the client to maintain and increase a product's value and manage the relationship between the client...

  • Delivery Lead

    hace 1 mes


    Bogotá, Colombia Stefanini A tiempo completo

    JOB DESCRIPTION ¡Se parte de Stefanini!​ En Stefanini somos más de 30.000 genios, conectados desde 41 países, haciendo lo que les apasiona y co-creando un futuro mejor.​ ¡Seguro no te quieres quedar fuera! ¡Delivery Lead! ¿Por qué te elegiremos? ¡Porque los desafíos que enfrentas reflejan tus ambiciones! RESPONSIBILITIES AND...


  • Bogotá, Cundinamarca, Colombia DHL A tiempo completo

    **Title: Service Delivery Head of Finance** **Location: GSC BOG** Head Finance operations of the Global Service Centre BOG in accordance with the agreed service level agreement with BPs. Ensure consistent and best-in-class services to the BPs through effective planning, team management, and staffing of the Finance Service Line. Responsible for manage and...


  • Bogotá, Bogotá D.E., Colombia TWW SAS A tiempo completo

    Lead IT Service Delivery Across the AmericasTranscom Colombia is seeking an experienced IT leader to manage IT service delivery across the Americas. As an IT Service Delivery Team Leader, you will be responsible for leading and mentoring a regional IT team.Key Responsibilities:Lead and mentor a regional IT team, ensuring excellent IT infrastructure and asset...


  • Bogotá, Cundinamarca, Colombia Endava A tiempo completo

    **Company Description** Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent...