Empleos actuales relacionados con Consultant, Client Success - Bogota - Visa
-
Netsuite Consultant, Senior
hace 1 día
Bogota, Colombia BringIT A tiempo completoAt Bring IT we are looking for an expert in NetSuite ERP implementations to be responsible for overall support in all functional matters related to the system architecture for finance, supply chain and operational activities. **Core Responsibilities**: Participate in business process discovery efforts by engaging with business user and understand their...
-
Client Success Manager
hace 3 semanas
Bogota, Colombia Agency Growth Team A tiempo completoDo you LOVE serving clients, and helping businesses grow and scale to new heights? Are you eager to work with independent business owners, create long-lasting relationships, and be rewarded for your skills, time, and accomplishments? Are you ready to push clients forward, consult heavily on their day-to-day achievements and help them scale to successful new...
-
Client Success Analyst
hace 3 semanas
Bogota, Colombia PRGX Global, Inc A tiempo completo**Client Success Analyst** As a Client Success Analyst for PRGX, you will support the onboarding of new customers and new features for existing customers, focused on partnering with customers to help them recognize the value of PRGX's Verigon Solution Suite. Your focus on delivering excellence motivates you to develop strong relationships with customers and...
-
Client Success Manager
hace 3 semanas
Bogota, Colombia Ultimate Jet Vacation A tiempo completoUltimate Jet Vacations **Client Success Manager** **is responsible for onboarding new clients as well as overseeing the existing client base within the luxury travel industry.. Their target goal is to encourage these agencies to continually utilize our services by emphasizing the value-add our company brings to theirs. This CSM’s success will be measured...
-
Data Consultant
hace 3 semanas
Bogota, Colombia Kyndryl A tiempo completoWho We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are...
-
Senior Managing Consultant, Advisors Client
hace 3 semanas
Bogota, Colombia Mastercard A tiempo completoOur Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...
-
Senior Managing Consultant, Advisors Client
hace 4 semanas
Bogota, Colombia Mastercard A tiempo completoOur Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...
-
Sales Consultant
hace 4 semanas
Bogota, Colombia Coerenza A tiempo completo**Descripción**: **NOSOTROS** Tenemos más de seis años de experiência en el mercado como Head Hunter, realizando selección ejecutiva, consultoría organizacional y desarrollo individual. Estamos en la búsqueda de un Sales Consultant para una startup TI especializada en la gestión de proveedores en Colombia. **¿Qué harás?** Como **Sales...
-
Manager, Customer Success
hace 3 semanas
Bogota, Colombia Netskope A tiempo completo**About Netskope**: Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security. **About the...
-
Senior Consultant
hace 4 semanas
Bogota, Colombia Tools group A tiempo completoBogota, Colombia Professional Services **Get to Know ToolsGroup**: We are a dynamic, rapidly growing global company and the innovators of service-driven supply chain planning software. For more than two decades, we’ve been helping companies around the world overcome demand volatility and supply chain complexity so they can deliver outstanding service to...
-
Consultant
hace 6 días
Bogota, Colombia Nextant LLC A tiempo completo**IDENTIFICACIÓN DEL CARGO** **Cargo**: Consultant **Dependencia**: Consultoría **Programa (si aplica)**: Microsoft **Reporta a**: Sr Consultant o Consulting Manager **Supervisa a (posiciones)**: no tiene personas a cargo **OBJETIVO GENERAL DEL CARGO** Participar en los todos los aspectos de los proyectos de consultoría de operaciones, demostrando...
-
Commercial Consultant It
hace 3 semanas
Bogota, Colombia Talent Mapping A tiempo completo**Acerca del puesto Commercial Consultant IT**: Importante empresa dedica a brindar un acompañamiento integral a sus clientes durante su proceso de transformación digital y la adopción de tecnologías de última generación, está en la búsqueda de Commercial Consultant IT. **Responsabilidades** Realizar la identificación inicial de prospectos...
-
Principal Sales Consultant
hace 4 semanas
Bogota, Colombia Oracle A tiempo completoPrincipal Sales Consultant-22000273 **Applicants are required to read, write, and speak the following languages**: English, Spanish **Preferred Qualifications** Ingeniero de soluciones responsable de liderar y soportar iniciativas con el portafolio de Hybrid Cloud de Oracle. Esto incluye soluciones innovadoras como Cloud at Customer, Exadata y otros...
-
SAP Emarsys Consultant
hace 3 semanas
Bogota, Colombia Keyrus Colombia A tiempo completoWe know that great results are only achieved with a great team, that's why we look for talented and passionate people, with a desire to grow professionally, and create a career path with us. If you are interested, follow the requirements below: **Role & Responsibilities**: - Work as SAP Emarsys Consultant in the implementation of CX projects (Custumer...
-
Associate Managing Consultant
hace 3 semanas
Bogota, Colombia Mastercard A tiempo completoOur Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...
-
Functional Consultant SAP
hace 4 semanas
Bogota, Colombia Talent Mapping A tiempo completo**Acerca del puesto Functional Consultant SAP & Consultor SAP -ARIBA**: Nuestro cliente, una multinacional con más de 600.000 empleados a nível mundial solicita **FUNCTIONAL CONSULTANT** SAP y CONSULTOR SAP -ARIBA **para ser parte de su comunidad de colaboradores. CARACTERISTICAS DEL FUNCTIONAL CONSULTANT SAP: - No se requiere ingles - Mínimo 5 años de...
-
Client Success Specialist Ii
hace 3 semanas
Bogota, Colombia Oracle A tiempo completoClient Success Specialist II-230000BW **Applicants are required to read, write, and speak the following languages***: English, Spanish **Detailed Description and Job Requirements** Drive maximum adoption of Oracle solution and identify/drive product expansion opportunities via high value relationship with the client. Work with a higher volume of smaller,...
-
Presales Consultant
hace 4 semanas
Bogota, Colombia SoftwareOne A tiempo completoJob Function: Software & Cloud Marketplace The role: Join our Digital Sales team. We look forward to learning more about you and exploring how, working together, we can build an exceptional team! **Presales Consultant** **ISV** **Software & Cloud Marketplace** Full Time | Location: Bogota, Colombia or Sao Paulo, Brazil | Hybrid Model **Our people. This...
-
Associate Consultant
hace 3 semanas
Bogota, Colombia Control Risks A tiempo completoRole Purpose: The Associate Consultant, working with the Compliance, Forensics & Intelligence team, will provide risk management consulting services across the full spectrum of corporate investigations, including but not limited to fraud, theft, corruption, anti-trust and intellectual property investigations and other types of problem solving for regional...
-
Implementation Consultant
hace 3 semanas
Bogota, Colombia Anthology, Inc. A tiempo completoImplementation Consultant Remote - Colombia *ONLY CVs SUBMITTED IN ENGLISH WILL BE CONSIDERED* The Opportunity: Anthology offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. Our mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can...
Consultant, Client Success
hace 1 mes
Company Description
Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.
When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.
**Join Visa: A Network Working for Everyone.**
**Job Description**:
**JOB DESCRIPTION**
Global Client Support Services works with issuers, acquirers, processors and merchants worldwide to develop and deliver the support model for Visa Inc. This includes day-to-day operations and product support, back office support and customer performance reporting. This is an individual contributor role responsible for solving complex problems and taking a broad perspective to identify innovative solutions. This role serves as a technical/functional specialist and works independently with guidance only in the most complex situations.
- ** Essential Functions**
- Considered the functional expert for their client's processing and operational business.
- Provide insight and input within cross functional Visa organizations for new or changing products and services which may impact their clients, including Visa rules, integrated billing, and transaction research.
- Act as liaison for the client. provide problem management, proactive identification of processing efficiencies, service change support and system enhancement support.
- Coordinate internal resources to accomplish Visa and client objectives, and ensure processing system performance standards are met and that the client perspective is represented within the organization.
- Provide proactive planning and operational support to ensure that both the client and Visa are operating in the most effective and cost efficient manner while managing costs and increasing overall transaction performance (including authorization, clearing & settlement, back office processing).
- Stay current with industry and client trends and maintain a strong knowledge of Visa products and services.
- Represent complex customer change requests, system or operational requirements. negotiate and manage expectations internally and externally.
- Develop and manage strategic planning, operational initiatives, special projects and client-driven continuous improvement plans.
- Identify and analyze processing issues with client impacts. consistently communicate situational status and resolution. advise on SLA performance both internally and externally and develop improvement plans to address chronic client problems.
- Support biannual business enhancements and all Visa mandates.
- Partner with assigned Account Executives to identify additional business opportunities.
- Perform ongoing proactive operational reviews to include billing and transaction processing.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
**Qualifications**:
**Basic Qualifications**
- 4 years of work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD degree
**Preferred Qualifications**
- 7-10 years of work experience and a Bachelor’s Degree or 6 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 years of experience with a PhD.
- UR Only: MBA/ PhD degree without experience.
- Must be a self-starter with proven abilities in organizational, conceptual, and logical problem solving
- Customer focus with proven ability to establish productive working relationships with staff and management at all levels
- Ability to set priorities and manage customer expectations, and work both as part of a team and independently
- Proficiency providing technical and consultative support to external customers and identify business needs
- Demonstrate ability to work in a complex organization to determine business and customer needs, providing the best solution to meet those needs
- Working knowledge of Microsoft Office
- Excellent verbal, written, presentation and interpersonal skills are required
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, relig
