Desktop Engineer Iii
hace 4 semanas
Overview:
Teleperformance está en la búsqueda de un Desktop Engineer o Analista de Soporte el cual será encargado de asegurar el cumplimiento y gestión de servicio de soporte de las incidencias, solicitudes y requerimientos que ingresan a través del Centro de atención de IT ( Service Desk, correo y llamada), brindando soporte de primer y segundo nível contribuyendo a la satisfacción de los clientes.
**Responsibilities**:
- Punto principal de contacto de la vicepresidencia de IT para atención de incidencias y solicitudes a través del centro de atención por los canales de comunicación establecidos como lo son Service Desk, Correo Corporativo y llamada al celular corporativo de acuerdo con los protocolos establecidos.
- Ejecutar las configuraciones y brindar soporte técnico tanto en hardware como software de los equipos de cómputo que componen la planta física o entorno virtual de la campaña asignada, dentro de los SLA’s establecidos por la corporación dentro de un estándar de calidad, servicio y oportunidad.
- Acompañar y soportar todas las pruebas de nuevos servicios, nuevas centrales y proyectos de infraestructura IT, asegurando la documentación establecida para tal fin en la campaña asignada.
- Coordinar el mantenimiento preventivo y correctivo requerido para los equipos de cómputo y comunicaciones LAN / WAN.
- Liderar el aseguramiento de los servicios en la campaña asignada cuando existe un problema recurrente.
Qualifications:
- Técnico, tecnólogo ó ingeniero Electrónico, Telecomunicaciones, Sistemas ó afines.
- Mínimo 1 año en cargos similares de Soporte a usuario final, deseable en el sector de Tecnología y Operaciones de IT.
- Inglés B2
- Fundamentos de Networking (Redes LAN/WAN), Diagnóstico de hardware, VoIP.
- Sistemas Operativos Windows / OS X / Linux, Citrix, VmWare, Windows Server.
- Documentación y estandarización de procesos.
-
IT Desktop Support Engineer
hace 2 meses
Bogota, Colombia Full Potential Solutions A tiempo completoOverview: **About US**: Here are some of the exciting initiatives we are working on: - Creating AI driven conversational experiences for a wide spectrum of global enterprises - Designing and developing amazing user experiences across data visualization and analytic - Building Salesforce solutions to drive customer engagement by leveraging ML to enhance...
-
Desktop Engineer Ii
hace 4 semanas
Bogota, Colombia Teleperformance A tiempo completoOverview: Teleperformance está en la búsqueda de un Desktop Engineer II o Analista de Soporte el cual será encargado de asegurar el cumplimiento y gestión de servicio de soporte de las incidencias, solicitudes y requerimientos que ingresan a través del Centro de atención de IT ( Service Desk, correo y llamada), brindando soporte de primer y segundo...
-
Desktop Engineer Iii
hace 3 semanas
Bogota, Colombia Teleperformance A tiempo completoOverview: Asegurar el cumplimiento y gestión de servicio de soporte de las incidencias, solicitudes y requerimientos que ingresan a través del Centro de atención de la Vicepresidencia de IT ( Service Desk, correo y llamada), brindando soporte de primer y segundo nível contribuyendo a la satisfacción de los Clientes signados de manera adecuada con...
-
Desktop Engineer L1
hace 3 semanas
Bogota, Colombia Iron Systems A tiempo completo**Date Posted**: - 6/13/2024 **Job Function**: - Desktop Engineer **Location**: - Bogota - COL **Offered Salary**: - Competitive - Key Responsibilities: - Provide onsite and desk side support services to end users. - Troubleshoot PC related problems at the direction of CLIENT level 2 or SPOC. - Complete incidents and requests within SLA in pressurized...
-
Desktop Euc L1
hace 4 semanas
Bogota, Colombia Iron Systems A tiempo completo**Date Posted**: - 8/3/2023 **Job Function**: - Desktop Engineer **Location**: - Bogota - COL **Offered Salary**: - Competitive **Job Purpose** 1.The Deskside Support technician is a representative at customer locations and will work closely with the client team to provide the required services. - 2.The Deskside Support Technician is a physical...
-
Consultor Cloud
hace 4 semanas
Bogota, Colombia Axity A tiempo completo**FORMACIÓN** Ingeniero de sistemas, electrónico, telecomunicaciones o afines. **EXPERIENCIA** - Mínimo 2 años de experiência desempeñando roles y/o funciones de administración de plataformas en Nube GCP - Experiência en migraciones de OnPremise a las nube GCP. - Experiência en: - Creación de estructura de Folders best practices - Análisis y...
-
Arquitecto Datos
hace 3 semanas
Bogota, Colombia Axity A tiempo completoDiseñar con visión integral y mejores prácticas una solución tecnológica compuesta por diferentes herramientas de una plataforma tecnológica asegurando que se cumpla de manera óptima los requerimientos del Cliente. Asegurar la calidad y la correcta implementación del diseño hasta la conclusión del proyecto. **FORMACION**: ingeniero de sistemas,...
-
IT Support Engineer
hace 7 días
Bogota, Colombia Sterlington, PLLC A tiempo completo**Position Title**: IT Support Engineer (100% Remote) **Contract**: Full-time, Independent Contractor **Location**:South America, Europe **Description**: A well-established and growing international law firm is looking for an IT Support Engineer to join our growing team. **Our Firm**: We are seeking a dynamic person with a passion for entrepreneurship...
-
Quality Technician Iii
hace 4 semanas
Bogota, Colombia Jabil Circuit A tiempo completoAt Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. With over 260,000 diverse, talented and dedicated employees across 100 locations in 30 countries, our vision is to be the most technologically advanced and trusted manufacturing solutions provider. We combine an unmatched breadth and depth of end-market experience, technical and design...
-
Technical Support Engineer Ii
hace 3 semanas
Bogota, Colombia Launch Mobility A tiempo completo**(In Colombia) **Do you want to be part of a Mobility Innovation team and make a meaningful impact on the way we move? Launch Mobility is driving a transformation in the automotive transport industry. We are powering a shared, connected, sustainable, and equitable future by offering the industry’s most comprehensive suite of services for mobility....
-
Systems Engineer
hace 4 semanas
Bogota, Colombia Visa A tiempo completo**Company Description** Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and...
-
Business Automation Engineer
hace 4 semanas
Bogota, Colombia Spreetail A tiempo completoSpreetail is seeking a Business Automation Engineer to join our Finance team. This is an opportunity to build solutions from the group up using RPA, SQL, and Excel. If you are passionate about building solutions to impact Net Revenue and Contribution Margin while saving hours through automation, keep scrolling. **How you will achieve success**: - Support...
-
Software Validation Engineer Iii
hace 3 semanas
Bogota, Colombia Jabil Circuit A tiempo completoAt Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. With over 260,000 diverse, talented and dedicated employees across 100 locations in 30 countries, our vision is to be the most technologically advanced and trusted manufacturing solutions provider. We combine an unmatched breadth and depth of end-market experience, technical and design...
-
Account Manager Iii
hace 1 semana
Bogota, Colombia TE Connectivity A tiempo completoResponsible for sales in Distributors, Contractors and Utilities markets, selling all TE Product Lines for Cable Accessories, Connectors, Products for the Asset Protection of Distribution Networks, Smart Grid, Substation and Transmission Networks, developing new customers and actively looking for new opportunities. **What your background should look...
-
DevOps Engineer
hace 3 semanas
Bogota, Colombia 1840 & Company A tiempo completo**Description**: We are seeking a motivated and results-oriented ** **DevOps Engineer to join our client’s team. Our client has a SAS platform that provides mobile communications and marketing services to wholesale distributors. Tasks would be project-based and would consist of further leveraging and optimizing our AWS hosting...
-
Automation and Reporting Analyst
hace 4 semanas
Bogota, Colombia Spreetail A tiempo completoSpreetail is seeking a Business Automation Engineer to join our Finance team. This is an opportunity to join an exciting team who is building greenfield solutions. If you are passionate about working on a team impacting Net Revenue and Contribution Margin while saving hours through automation, keep scrolling. Desktop/Laptop system requirements: - 4th...
-
Sr. Business Automation Engineer
hace 7 días
Bogota, Colombia Spreetail A tiempo completoSpreetail is seeking a Sr. Business Automation Engineer to join our Finance team. This is an opportunity to build solutions from the group up using RPA, SQL, and Excel. If you are passionate about building solutions to impact Net Revenue and Contribution Margin while saving hours through automation, keep scrolling. **How you will achieve success**: -...
-
Data Center Critical Facilities Iii
hace 3 días
Bogota, Colombia Equinix A tiempo completo**Who are we?** Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale...
-
Staff Systems Engineer
hace 4 semanas
Bogota, Colombia Visa A tiempo completo**Company Description** Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and...
-
Technical Support Engineer Ii
hace 4 semanas
Bogota, Colombia Launch Mobility A tiempo completo**(In Colombia, Remote) **Do you want to be part of a Mobility Innovation team and make a meaningful impact on the way we move? **Launch Mobility **is driving a transformation in the automotive transport industry. We are powering a shared, connected, sustainable, and equitable future by offering the industry’s most comprehensive suite of services for...