Live Chat Sales

hace 5 meses


Bogota, Colombia OutPlex A tiempo completo

**Company Overview**

Outplex is recognized as one of the leading call centers and customer contact organizations for superior quality, professionalism and results. Outplex is a top Teleservices contact center providing sales and services from some of the most recognized companies today Our success can be attributed to one thing - outstanding employees who provide superior services and products to our customers. Come find out for yourself what is the Outplex difference

**Duties and Responsibilities**:
As an Inbound Live Chat Sales Representative, you will have the following duties and responsibilities:

- Responding to customers, identifying customer issues, providing solutions, conversing in a polite and professional manner, and performing data entry
- Respond to Inbound chat inquiries and effectively rebuttal to retain customers that are looking to cancel services
- Answer frequently asked questions and always provide the utmost customer service when chatting with customers/prospective customers

**Skills and specifications**:

- Ability to multi-task as you will be taking multiple chats at once
- Ability to work under pressure and be articulate and professional
- Attention to detail with emphasis on accuracy and quality
- Effectively communicate the full range of available products and services offered
- Customer service experience either face to face, phone or chat
- Experience with call centers a plus
- Sales and retention experience a must
- Chat or messaging experience a plus
- Ability to type at least 50 WPM with 0 errors
- Ability to work independently researching information
- Must be proficient on the computer which includes being able to navigate through the web and various tools provided
- Must be motivated and sales driven (bonus structure involved)
- Outstanding spelling, grammar, and communication skills a must

**Benefits**:

- Paid training
- Comfortable working environment
- Opportunities for growth

Outplex is an Equal Opportunity Employer.



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