UX Writer

hace 3 semanas

Bogota, Colombia Holafly A tiempo completo

**About the Company**

Holafly is a fast-growing start-up that is changing the way travelers connect to the Internet abroad. We are a young, international team of over 350 people based worldwide. Since 2018, we have helped thousands of travelers by providing global internet to more than 170 destinations worldwide.

**What are we looking for?**

We are searching for a UX Writer fluent in English, to join our team. This person will guide customers through compelling copy and improve their understanding of our digital products, which could include microcopy, assistance content, tutorials, web-based information, etc.

**Responsibilities**:

- Produce, Manage, and inventory content for our digital products.
- Create effective, user-friendly, and engaging content for all types of user interfaces, both web, and app, employing the concepts of UX writing in microcopy, FAQs, banners, pop-ups, tooltips, and other announcements.
- Collaborate with UX/UI designers and other professionals to create and enhance end-to-end products.
- Compose copy for each message tailored to the digital product's requirements.
- Collaborating with translation teams to ensure that translated content is accurate.
- Enhance UX writing through user testing and data validation.
- Incorporate the insights of our UX Research team into user experience content to validate language choices and ensure content resonates with the target audience.
- Collaborate with product owners, developers, and designers to turn business goals into product experiences.
- Work closely and in a collaborative manner with the design team but also, independently and delivering initiatives in accordance with industry best practices.

**Requeriments**:

- Between 3 to 5 years of UX writing experience.
- Advanced English level (B2 or higher)
- Additional language skills are a huge plus
- Knowledge of information architecture, interactive design principles, and web usability.
- Experience with Figma, Miro or other similar tools.

**What will you need to succeed?**
- Having a problem-solving mindset with an inclination for creativity and innovation.
- A background in social communication, literature, journalism, or related careers is desirable.
- Knowledge of UX/UI design.
- Team player
- Ability to collaborate across teams and adapt in a fast-paced environment

**Benefits**:

- Budget for annual training
- Paid vacation time per year
- Great company culture and international environment
- Highly-skilled teammates and lots of opportunities for growth and development

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