Customer Service Agent
hace 1 semana
Unicity International Customer Service Agent Position in Bogotá
Unicity International, a global health and wellness company, is seeking commercial advisors/agents to join our customer service team in Bogotá. This role focuses on serving the Latin markets in the United States, Canada, and Puerto Rico.
Position Details:
- Schedule:Sunday to Sunday
- Hours: 9:00 AM to 6:00 PM or 12:00 PM to 9:00 PM
- Location: North Bogotá Office - Near 93 Park
Skills Requirements:
- Minimum of 1 year of experience in Customer Service (Inbound and Chat campaigns)
- Market knowledge
- Ability to address and resolve PQR (Petitions, Complaints, and Claims) on first contact
- Strong documentation skills
- Adherence to KPI indicators
- Proficiency in data analysis and interpretation
- Multitasking abilities
- Basic Excel skills
- English proficiency at C1 level
Job Responsibilities:
- Provide information about products and services to customers and resolve their issues.
- Create and manage customer accounts.
- Update customer records with accurate information.
- Address and resolve product or service complaints by clarifying the customer's issue, determining the cause, selecting the best solution, and following up to ensure resolution.
- Process customer adjustments to maintain financial accounts.
- Recommend potential products or services to management based on customer needs and information.
- Prepare reports on products or services by collecting and analyzing customer information.
- Contribute to team efforts by achieving related results as needed.
-
Agente Customer Service Bilingüe y Un Agente
hace 1 semana
Bogota, Colombia Serviguidebpo A tiempo completoDescripción En ServiguideBPO precisamos incorporar un Agente Customer Service Bilingüe y un Agente Customer Service **Funciones** - Atender al cliente y facilitar información sobre destinos, horarios, tarifas, etc. para ofrecer un servicio de calidad - Gestionar las solicitudes de reservas, venta de billetes y cobro, a petición de los clientes. -...
-
Customer Service Agent
hace 2 meses
Bogota, Colombia Sitel Group A tiempo completo**About Us** **Sitel is a company that operates under the culture of people first, the reason why it offers training for their agents, recognition programs, and professional development programs. The company also provides flexibility in the schedules for people who want to work. It is a multinational company that believes in human talent and contributes to...
-
Customer Service Agent
hace 3 semanas
Bogota, Colombia Sitel Group A tiempo completo**About Us** **Sitel is a company that operates under the culture of people first, the reason why it offers training for their agents, recognition programs, and professional development programs. The company also provides flexibility in the schedules for people who want to work. It is a multinational company that believes in human talent and contributes to...
-
Customer Service Bilingüe
hace 3 semanas
Bogota, Colombia Recurso Elemental A tiempo completoCustomer Service Bilingüe B2 Telecomunicaciones Ubicación: Bogotá Salario: COP $2.100.000 a $2.500.000 Experiência No requiere Manejo del idioma Inglés B2 Nível educativo Bachiller Agente bilingüe de servicio al cliente (telecomunicaciones) Buscamos agentes bilingües sin experiência, con nível de inglés B2. Su función será brindar servicio al...
-
Customer Service Agent
hace 3 semanas
Bogota, Colombia HGS A tiempo completo**¿QUIERES HACER PARTE DEL MEJOR EQUIPO DE TRABAJO?** Empresa del sector privado aeronáutica de carga solicita Customer Service Agent Técnico y/o Tecnólogo o Profesional en administración o carreras similares (Comercio Exterior o Negocios internacionales recién egresado). Mujer o Hombre entre 25 a 45 años. Para trabajar de Lunes a Viernes de 7:30 a...
-
Agente Bilingue: Customer Service and Retention
hace 4 semanas
Bogota, Colombia StaffingAbroad A tiempo completoAt **StaffingAbroad** we are looking for our next **Customer Service and retentions agent**. In this position your primary functions will be supporting the clients with the different inquiries that they may have and convince them to keep using the company's services. **Responsibilities**: - Receive and make calls to talk with clients and support their...
-
Agente Bilingue: Customer Service and Retention
hace 2 días
Bogota, Colombia StaffingAbroad A tiempo completoAt **StaffingAbroad** we are looking for our next **Customer Service and retentions agent**. In this position your primary functions will be supporting the clients with the different inquiries that they may have and convince them to keep using the company's services. **Responsibilities**: - Receive and make calls to talk with clients and support their...
-
Customer Service Representative Inglés 80
hace 4 semanas
Bogota, Colombia Teleperformance Colombia A tiempo completoCustomer Service Associate This offer applies just for feople who LIVE in MEDELLIN.Why TP?With a presence in more than 91 countries, we are the industry leader! Great Place to Work has certified us as one of the best companies to work in the country and the world. We dont stop innovating, and we always go beyond.Are you ready to work with the TOP...
-
Customer Service Representative
hace 4 semanas
Bogota, Colombia Teleperformance Colombia A tiempo completoCustomer Service AssociateWhy TP?With a presence in more than 91 countries, we are the industry leader! Great Place to Work has certified us as one of the best companies to work in the country and the world. We dont stop innovating, and we always go beyond.Are you ready to work with the TOP team?ResponsabilidadesWhat youll do as a Customer Service...
-
Customer Service Representative Inglés 80
hace 7 días
Bogota, Colombia Teleperformance Colombia A tiempo completoCustomer Service Associate This offer applies just for feople who LIVE in MEDELLIN.Why TP?With a presence in more than 91 countries, we are the industry leader! Great Place to Work has certified us as one of the best companies to work in the country and the world. We dont stop innovating, and we always go beyond.Are you ready to work with the TOP...
-
Customer Service Representative
hace 2 días
Bogota, Colombia Teleperformance Colombia A tiempo completoCustomer Service AssociateWhy TP?With a presence in more than 91 countries, we are the industry leader! Great Place to Work has certified us as one of the best companies to work in the country and the world. We dont stop innovating, and we always go beyond.Are you ready to work with the TOP team?ResponsabilidadesWhat youll do as a Customer Service...
-
Customer Service Representative
hace 2 semanas
Bogota, Colombia Teleperformance Colombia A tiempo completoResumenCustomer Service AssociateWhy TP?With a presence in more than 91 countries, we are the industry leader! Great Place to Work has certified us as one of the best companies to work in the country and the world. We dont stop innovating, and we always go beyond.Are you ready to work with the TOP team?ResponsabilidadesWhat youll do as a Customer Service...
-
Customer Service Representative
hace 3 días
Bogota, Colombia Teleperformance Colombia A tiempo completoResumenCustomer Service AssociateWhy TP?With a presence in more than 91 countries, we are the industry leader! Great Place to Work has certified us as one of the best companies to work in the country and the world. We dont stop innovating, and we always go beyond.Are you ready to work with the TOP team?ResponsabilidadesWhat youll do as a Customer Service...
-
Agente de Turismo Customer Service Bilingüe
hace 2 meses
Bogota, Colombia Dyninno Colombia SAS A tiempo completoWe are looking for bilingual Customer Service Travel Agents to sell business class tickets to our most exclusive clients! At Dyninno Colombia we are looking for people who love helping others, are persistent, empathetic, kind, and curious. We sell about 50,000 air-tickets per month globally and build the exquisite customer service. As a Travel Agent, you...
-
Agente de Turismo Customer Service Bilingüe
hace 3 semanas
Bogota, Colombia Dyninno Colombia SAS A tiempo completoWe are looking for bilingual Customer Service Travel Agents to sell business class tickets to our most exclusive clients! At Dyninno Colombia we are looking for people who love helping others, are persistent, empathetic, kind, and curious. We sell about 50,000 air-tickets per month globally and build the exquisite customer service. As a Travel Agent, you...
-
Customer Service Representative Ingles 80 Bogotá
hace 4 semanas
Bogota, Colombia Teleperformance Colombia A tiempo completoCustomer Service AssociateAre you ready to work with the TOP team?ResponsabilidadesWhat youll do as a Customer Service Associate?Respond to all customer inquiries.Provide excellent customer service by being a good listenerWork with confidential customer information, while treating it sensitivelyAimto resolve issues on the first interaction by being...
-
Agente de Customer Service
hace 2 semanas
Bogota, Colombia Samsonite A tiempo completoDesde su surgimiento, Samsonite se destacó como el fabricante más innovador en el mercado de equipaje en el mundo. Alcanzando la excelencia, gracias a la utilización de materiales revolucionarios y la creación de productos con diseño pertinente a las necesidades de cada época y queremos invitarte a ser parte de nuestro equipo **Mision** El Agente de...
-
Customer Service Representative Inglés 80
hace 4 semanas
Bogota, Colombia Teleperformance Colombia A tiempo completoCustomer Service Associate This offer applies just for feople who LIVE in MEDELLIN. Why TP? With a presence in more than 91 countries, we are the industry leader! Great Place to Work has certified us as one of the best companies to work in the country and the world. We dont stop innovating, and we always go beyond.Are you ready to work with the TOP...
-
Customer Service Representative Inglés 80
hace 2 semanas
Bogota, Colombia Teleperformance Colombia A tiempo completoCustomer Service Associate This offer applies just for feople who LIVE in MEDELLIN. Why TP? With a presence in more than 91 countries, we are the industry leader! Great Place to Work has certified us as one of the best companies to work in the country and the world. We dont stop innovating, and we always go beyond.Are you ready to work with the TOP...
-
Customer Service Representative
hace 4 semanas
Bogota, Colombia Pentasia A tiempo completoOur client is a global gaming technology operator and one of the fastest growing ones in the industry. They’ve been certified as a Great Place to Work across their offices and is now looking for junior and intermediate Customer Service Representatives to provide the best customer experience. **Job Summary**: The Customer Service Representative is...