Agente Bilingue: Customer Service and Retention

hace 4 días


Bogota, Colombia StaffingAbroad A tiempo completo

At **StaffingAbroad** we are looking for our next **Customer Service and retentions agent**. In this position your primary functions will be supporting the clients with the different inquiries that they may have and convince them to keep using the company's services.

**Responsibilities**:

- Receive and make calls to talk with clients and support their needs finding the best solutions according with the company's giuidelines.
- Provide information about the different programs that the company offers.
- Engage with customers intending to cancel their services, using persuasive communication skills to understand their concerns and offer solutions to retain their business.
- Perform any other duty requested by the company.

**Requirements**:

- High School Diploma
- C1 English level **is a must**:

- 1+ experience in BPO industry as Customer Service Representative or Retentions Agent **is a must**:

- Financial experience **is a plus.**

**Benefits**
- Prepaid Medicine,
- 100% Work from Home,
- Growth opportunities,
- Training Programs,
- Excellent work environment,
- Undefined contract,

**Come join us**

Tipo de puesto: Tiempo completo

Salario: $3.000.000 - $3.500.000 al mes

Pregunta(s) de postulación:

- Tell us your english level.
- How many years of experience do you have in customer service or retentions?
- Do you have experience in the Financial industry ?



  • Bogota, Colombia Serviguidebpo A tiempo completo

    Descripción En ServiguideBPO precisamos incorporar un Agente Customer Service Bilingüe y un Agente Customer Service **Funciones** - Atender al cliente y facilitar información sobre destinos, horarios, tarifas, etc. para ofrecer un servicio de calidad - Gestionar las solicitudes de reservas, venta de billetes y cobro, a petición de los clientes. -...


  • Bogota, Colombia Recurso Elemental A tiempo completo

    Customer Service Bilingüe B2 Telecomunicaciones Ubicación: Bogotá Salario: COP $2.100.000 a $2.500.000 Experiência No requiere Manejo del idioma Inglés B2 Nível educativo Bachiller Agente bilingüe de servicio al cliente (telecomunicaciones) Buscamos agentes bilingües sin experiência, con nível de inglés B2. Su función será brindar servicio al...

  • Bilingual Retention Agent

    hace 3 semanas


    Bogota, Colombia One World Global Services A tiempo completo

    **WE ARE HIRING REMOTE BILINGUAL EXPERIENCED RETENTION AGENTS!!!** **REQUIREMENTS**: - 85% English proficiency - Steady wired internet connection - USB Wired headset - Windows 8+ or MAC - Retention experience is a plus **RETENTION AGENT'S BACKGROUND AND EXPERIENCE**: - 90% English proficiency (EF set - C2 or higher) - Fundamental computer skills and PC...

  • Customer Service Agent

    hace 1 semana


    Bogota, Colombia Unicity USA Inc A tiempo completo

    Unicity International Customer Service Agent Position in Bogotá Unicity International, a global health and wellness company, is seeking commercial advisors/agents to join our customer service team in Bogotá. This role focuses on serving the Latin markets in the United States, Canada, and Puerto Rico. Position Details: - Schedule:Sunday to Sunday -...


  • Bogota, Colombia Dyninno Colombia SAS A tiempo completo

    We are looking for bilingual Customer Service Travel Agents to sell business class tickets to our most exclusive clients! At Dyninno Colombia we are looking for people who love helping others, are persistent, empathetic, kind, and curious. We sell about 50,000 air-tickets per month globally and build the exquisite customer service. As a Travel Agent, you...


  • Bogota, Colombia Dyninno Colombia SAS A tiempo completo

    We are looking for bilingual Customer Service Travel Agents to sell business class tickets to our most exclusive clients! At Dyninno Colombia we are looking for people who love helping others, are persistent, empathetic, kind, and curious. We sell about 50,000 air-tickets per month globally and build the exquisite customer service. As a Travel Agent, you...


  • Bogota, Colombia Sofvio A tiempo completo

    We are looking for hundreds of **Customer Service Representatives**! Compensation**:USD3 - 5/hourly.** Location**:Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Paraguay, Peru, Uruguay, residents).** Skills: Beginner in customer care, technical support, and phone...


  • Bogota, Colombia Sofvio A tiempo completo

    We are looking for hundreds of **Customer Service Representatives**! Compensation**:USD3 - 5/hourly.** + Overtime pay (1.5x pay rate) + Holiday pay (up to 2x pay rate) Location**:Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Paraguay, Peru, and Uruguay...

  • Customer Service Agent

    hace 2 meses


    Bogota, Colombia Sitel Group A tiempo completo

    **About Us** **Sitel is a company that operates under the culture of people first, the reason why it offers training for their agents, recognition programs, and professional development programs. The company also provides flexibility in the schedules for people who want to work. It is a multinational company that believes in human talent and contributes to...

  • Customer Service Agent

    hace 3 semanas


    Bogota, Colombia Sitel Group A tiempo completo

    **About Us** **Sitel is a company that operates under the culture of people first, the reason why it offers training for their agents, recognition programs, and professional development programs. The company also provides flexibility in the schedules for people who want to work. It is a multinational company that believes in human talent and contributes to...

  • Agente Bilingüe

    hace 1 semana


    Bogota, Colombia Grupo COS (Customer Operation Success) A tiempo completo

    ¡Estamos buscando un Agente Comercial Bilingüe para unirse a nuestro equipo en CUSTOMER OPERATION SUCCESS S.A.S.! Si eres una persona apasionada por las ventas, con habilidades destacadas en la gestión de clientes y hablas inglés en un nível B2, esta oportunidad es para ti. Requisitos del puesto: - Experiência comprobada en ventas. - Nível avanzado...

  • Agente Bilingüe

    hace 3 semanas


    Bogota, Colombia Grupo COS (Customer Operation Success) A tiempo completo

    ¡Estamos buscando un Agente Comercial Bilingüe para unirse a nuestro equipo en CUSTOMER OPERATION SUCCESS S.A.S.! Si eres una persona apasionada por las ventas, con habilidades destacadas en la gestión de clientes y hablas inglés en un nível B2, esta oportunidad es para ti. Requisitos del puesto: - Nível avanzado de inglés (B2) - Excelentes...


  • Bogota, Colombia Teleperformance Colombia A tiempo completo

    Customer Service Associate This offer applies just for feople who LIVE in MEDELLIN.Why TP?With a presence in more than 91 countries, we are the industry leader! Great Place to Work has certified us as one of the best companies to work in the country and the world. We dont stop innovating, and we always go beyond.Are you ready to work with the TOP...


  • Bogota, Colombia Teleperformance Colombia A tiempo completo

    Customer Service Associate This offer applies just for feople who LIVE in MEDELLIN.Why TP?With a presence in more than 91 countries, we are the industry leader! Great Place to Work has certified us as one of the best companies to work in the country and the world. We dont stop innovating, and we always go beyond.Are you ready to work with the TOP...


  • Bogota, Colombia Teleperformance Colombia A tiempo completo

    Customer Service AssociateWhy TP?With a presence in more than 91 countries, we are the industry leader! Great Place to Work has certified us as one of the best companies to work in the country and the world. We dont stop innovating, and we always go beyond.Are you ready to work with the TOP team?ResponsabilidadesWhat youll do as a Customer Service...


  • Bogota, Colombia Custom Pro Roofing and Solar A tiempo completo

    **About Us**: Custom Pro is a leading Solar & Roofing company dedicated to providing exceptional solar and roofing solutions to residents of Texas and Oklahoma. We are currently expanding our team and looking for a skilled Virtual Customer Service Representative to join us. **Responsibilities**: - Proactively reach out to customers via phone calls to...


  • Bogota, Colombia Sofvio A tiempo completo

    We are looking for hundreds of **Customer service representatives.** “Evolving the BPO services and helping with our clients´ needs to a whole new level. ” Compensation**:USD 3 - 5/hour.** + Holiday pay (up to 2x pay rate). Location**:Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil,...


  • Bogota, Colombia Independent Recruiter A tiempo completo

    We are looking for hundreds of **customer service representatives**. “Evolving the BPO services and helping with our clients´ needs to a whole new level. Compensation**:USD 3 - 5/hour.** + Holiday pay (up to 2x pay rate). Location**:Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil, Chile,...


  • Bogota, Colombia Teleperformance Colombia A tiempo completo

    ResumenCustomer Service AssociateWhy TP?With a presence in more than 91 countries, we are the industry leader! Great Place to Work has certified us as one of the best companies to work in the country and the world. We dont stop innovating, and we always go beyond.Are you ready to work with the TOP team?ResponsabilidadesWhat youll do as a Customer Service...


  • Bogota, Colombia Teleperformance Colombia A tiempo completo

    ResumenCustomer Service AssociateWhy TP?With a presence in more than 91 countries, we are the industry leader! Great Place to Work has certified us as one of the best companies to work in the country and the world. We dont stop innovating, and we always go beyond.Are you ready to work with the TOP team?ResponsabilidadesWhat youll do as a Customer Service...