Customer Development

hace 4 semanas

Manizales, Colombia TalentoHCM A tiempo completo

**Customer Development & Experience Manager**
**Latin America**

Talento Recruiting, a division of Talento Human Capital Management (TalentoHCM) is launching its physical Colombia operations After 4 years of double-digit growth with 2000+ positions recruited for on 3 continents, we are developing our in-market team in Colombia and establishing a global delivery center for white collar recruiting. Supporting various industries and functions, Talento will provide talent & organizational solutions to customers across the Americas and Internationally through our disruptive customer experience model in the global $500B staffing & recruiting industry.

**Our Vision & Mission**
- Through Talento’s unique bundling of solutions, establish our best practice standards as the go to service model within the $500 billion staffing and recruiting industry.
- Transform hiring managers expectations of recruiting partners, one customer at a time.
- Earn the partnership of HR teams to seamlessly extend their capabilities through Talento’s customer experience model.
- Elevate the mindset of recruiting in an organization from transactional to strategic.
- Raise the caliber of human capital in the markets and communities we serve through the businesses and people we touch.

**What guides us?**
- **Lead** our customers and communities to create modern workplaces & cultures that harness the strength of diversity and talent.
- **Integrate** talent & organizational solutions to reduce complexity and increase efficiency for our customers.
- **Discover** the right human capital solutions that enhances the performance of our customers’ businesses.
- **Optimize** the things our customers excel at as we obsess over how to continuously capitalize on the human side of business.

**Why would Talento make sense for me?**

Using your recruiting foundation, we can enhance your skills as a human capital advisor who’s obsessed with our customer’s businesses success. Whether you are with a regional search firm or work in a large national staffing agency, do you feel you are capable of more? Talento equips its associates with the mindset and tools to make a meaningful impact through its suite of talent and organizational solutions, one customer at a time. Imagine having the tool belt of an organizational engineer to support your customers strategic and tactical human capital needs. Talento’s world class business professionals develop, manage, and deliver solutions that help businesses continue to scale and provide quality experiences time and time again.

**Who is Talento?**

At Talento, we are customer-obsessed advisors with trust-based customer relationships throughout high growth, middle market and enterprise companies. Our exceptional team of recruiting advisors coupled with valuable consulting resources enable us to respond swiftly. Whether a business is merging, growing, divesting or retooling their approach, a trusted advisor who can integrate free-of-charge consulting resources is what our customers have grown to rely on. This bundling of services separates us from the mass market with a unique competitive advantage and value-add. We are proud geeks for all things people

**What’s in it for you?**

Do you have a strong desire to learn and grow, both financially and professionally? Are you a value-driven professional with an interest in joining an elite team that is redefining the recruitment experience through innovative processes and a refreshing approach? Do you enjoy working side by side with the most talented team in the industry? Do you see yourself advising leaders on a wide range of people topics? At Talento, our team embodies our values: advancement, dependability, responsibility, teamwork, and meritocracy. Our DNA is rooted in a culture that creates space for development, learning and growth while consistently exceeding customer experience standards. Become part of our team and reimagine your future as a pivotal resource to organizational success.

**What makes Talento different in the recruiting solutions & human capital marketplace?**

At Talento, you will have the opportunity to deliver a consultative hiring experience while learning and absorbing new business models, functions, industries and geographies. The quality of our proven methodology incorporates best practices and a high level of standards in research, outreach, screening, interview and calibration processes. In addition to strengthening your skillset, you will be exposed to leadership in some of the country’s most innovative companies. Business orientation separates Talento from the mass market. Whether partnering with a global Fortune 500 with 70k employees or a high growth e-commerce company with 200 employees, Talento tailors its solutions to fit. We strongly believe that customization is pivotal to customer success.

**The Role**

The Customer Development & Experience Manager (CD&E Manager) is the face to the customer, who leverages the unique p

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