Csr Inbound 1

hace 3 semanas

Colombia Huila Foundever A tiempo completo

**About Us**

Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

**Job Summary**

The primary function of this position is to provide service to English restaurant owners, with bilingual fluency in reading, writing and speaking. The position is responsible for performing a variety of duties related to and including income customer service calls and tickets and outbound calls when necessary.

**Primary Job Responsibilities**
- Educate restaurant owners about Grub Hub.
- Access to the restaurant's accounts.
- Perform basic troubleshooting for printers and tablets.
- Give credits to restaurants regarding order issues.

**Skills/Knowledge/Abilities**

**Education**

High school diploma or equivalent

**Experience Target**

**Specialized Certifications**

**About Foundever**

Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

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