Analytics Insight Associate Manager

hace 2 semanas

Bogota, Colombia NielsenIQ A tiempo completo

**Job Description**:
NielsenIQ Customer Success is a modern service team transforming the way we serve our clients with new and updated tools to help our teams get the job done quickly and easily. We are the team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. We are the key link between NielsenIQ and clients. Our service and delivery is the reason clients will continue to invest in our products and service.

**Responsibilities**
- Responsible for the training and development of the team. Ensure team members are trained to handle client requirements. Conducts performance reviews for direct reports
- Establish high standards of performance, provide support, recognition and feedback to develop associates and support a strong team environment
- Ensure the services provided to clients are timely and precise according to client business needs and specifications while meeting the company's quality standards
- Contribute to the development and implementation of training plans to ensure that associates are able to grow and demonstrate mastery of required competencies in their jobs
- Consult with clients regarding general concerns and conduct external presentations
- Supervise all stages of project management and monitor performance
- Drive client satisfaction by providing insights and actionable recommendations, strategic understanding of industry trends, competition and opportunities of NielsenIQ during presentations

Additional Information
**What's in it for you?**
- Comprehensive compensation package
- Peer recognition program comprehensive health insurance flexible work environment
- Hybrid work model
- Career development tailored to NielsenIQ roles
- Access to on-demand learning content and NIQ social communities
- Mentor programs

And more.......

**Our benefits**
- Flexible working environment
- Health insurance
- Parental leave
- Life assurance
- Volunteer time off

**About NIQ**

NIQ, the world’s leading consumer intelligence company, reveals new pathways to growth for retailers and consumer goods manufacturers. With operations in more than 100 countries, NIQ delivers the most complete and clear understanding of consumer buying behavior through an advanced business intelligence platform with integrated predictive analytics. NIQ delivers the Full View.

Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook

**Our commitment to Diversity, Equity, and Inclusion**

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.
- NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process._

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