Customer Partner

hace 2 semanas

Bogota, Colombia Kyndryl Colombia SAS A tiempo completo

**Why Kyndryl**

Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl?

We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers, and our communities. We invest heavily in you - not only through learning, training, and career development, but also through the flexible working practices and stellar benefits that help you grow and progress long-term. And we give back - from planting 90,000 trees in our first 3 months as part of our One Tree Planted initiative to the Corporate Social Responsibility and Environment, Social and Governance practices embedded within everything we do, we are committed to powering human progress in an ethical, sustainable way.

**Your Role and Responsibilities**

Kyndryl presents a ground-floor opportunity for consultants to make their mark with a new platform and unstoppable growth potential. Get re-energized with a fresh set of challenges, including large enterprise, fast-track infrastructure projects. Here, you can break out of the hierarchy and rewrite the rules for what comes next and be the standard-bearer in a new organization and new industry-leading brand. Join us to leverage your unstoppable growth potential and start building what can become your legacy.

**Key roles**:

- Employees in this specialty are responsible for the total client relationship with one strategic or several important clients.
- They plan and execute an effective relationship strategy and maintain effective long-term business relationships at the senior level with key decision makers and influencers.
- They identify and prioritize opportunities, focusing on innovation and on demand business; develop solutions strategies; and engage in consultative solution selling, involving business partners and influencers as appropriate.
- Employees in this role serve as the integrator before the client.
- They plan and facilitate and/or conduct complex negotiations reaching lasting agreements and commitments.
- Employees in this role are responsible for developing an effective account plan.
- They are responsible for revenue, wallet share, and client satisfaction in assigned accounts.
- The customer partner is responsible for both building the client relationships in its respective territory
- The customer partner should be a trusted advisor in their clients with deeply interlock with delivery partners to manage operation customers
- The customer partner is accountable for the financial success of engagements directly managed, as well as the generation of services revenue with the sales of new business

**Required Technical and Professional Expertise**
- The customer partner must have knowledge to support both sales of new business opportunities and the delivery sales
- It must understand large and complex services engagements, including appropriate methods and skills needed to solve business problems in the client's industry
- It must identify new business opportunities, works with the technical teams and its responsible for the business closing
- Experience in the creation, negotiation and sell of Hybrid Cloud Solutions and modernization and optimization solution to transform new business in the customer

**Preferred Technical and Professional Experience**
- The person should be able to perform advanced analysis including ROI and TCO from the customer view.
- The individual should be able to create technical and economical documentation, as well as defend in front of a C-level Audience.
- The individual should have sound knowledge of vendors and good relations with the ecosystem that may enable them to provide recommendations regarding best fit for specific scopes

**Required Education**

Bachelor's Degree

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks (KINs) are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

**Other things to know**

**Primary Job Category**

Consultant

**Role (Job Role)**

Associate Partner Incentive

**Employment Type**

Full-Time

**Contract Type**

Regular

**Position Type**

Professional

**Travel Required**

No Travel

**Company**

(Y013) Kyndryl Colombia SAS

**Is this role a commissionable / sales incentive based position**

Yes

  • Partner Portfolio Analyst

    hace 6 horas

    Bogota, Colombia Coupa Software A tiempo completo

    Do you want to work for Coupa Software, the world's leading provider of cloud-based spend management solutions? We’re a company that had a successful IPO in October 2016 (NASDAQ: COUP) to fuel our innovation and growth. At Coupa, we’re building a great company that is laser focused on three core values: **1. Ensure Customer Success** - Obsessive and...

  • Partner Management Leader Latam Mco

    hace 6 horas

    Bogota, Colombia Amzn Web Services Colombia SAS A tiempo completo

    Proven ability to “build new businesses with partners” - 10 + years of experience selling technology solutions, preferably with Systems Integrators - 8+ years of experience driving growth through and with cross-functional teams including technical, sales, marketing and segmentation, legal and other organizations - 5+ years of successful experience...

  • Customer Success: Internship Opportunities for Sena

    hace 4 días

    Bogota, Colombia Microsoft A tiempo completo

    Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive...

  • Client Partner

    hace 4 días

    Bogota, Colombia AgileEngine A tiempo completo

    Join the squad of experienced software experts and pump up your skills by building off-the-wall software solutions for Fortune 500 and Future 50 brands. We have opportunities in 90+ projects you can contribute to. **What you will do** - Manage a portfolio of clients of multiple Fortune 500 companies and the hottest startups across various industries; -...

  • Customer Success Specialist Mgr

    hace 2 semanas

    Bogota, Colombia Zebra Technologies A tiempo completo

    **Remote Work: Hybrid** **Overview**: At Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward. We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and...

  • Customer Care Representative

    hace 4 días

    Bogota, Colombia Vantage Specialty Chemicals A tiempo completo

    Vantage is a leading supplier of naturally derived specialty ingredients and formulations that cater to the evolving needs of industrial and consumer markets. Through our chemistries, our customer focus and our global footprint, we are ENABLING TOMORROW’S SOLUTIONS TODAY. As a company on the move, you’ll be working as part of a collaborative team and...

  • Customer Success Manager

    hace 2 días

    Bogota, Colombia Trellix A tiempo completo

    **_Job Title:_** Customer Success Manager **_ Role Overview:_** The Customer Success Manager (CSM) is responsible for driving customer loyalty, adoption and implementation of Trellix Solutions, leading to successful customer renewals. The CSM must be comfortable consulting with customers at every level with the ability to articulate the value of Trellix...

  • People Care Partner

    hace 4 días

    Bogota, Colombia NOKIA A tiempo completo

    **Come create the technology that helps the world act together.** Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to...

  • Customer Care Specialist

    hace 7 días

    Bogota, Colombia Mailup + Contactlab A tiempo completo

    Siendo uno de los principales actores en el campo de las tecnologías de Marketing Digital, sabemos que nuestro éxito comienza con las personas y, por lo tanto, nuestra prioridad es crear un entorno que promueva el bienestar, el mérito y el desarrollo de ellas. Teniendo metas ambiciosas para los próximos años, buscamos un **Customer Care Specialist**...

  • Customer Support Specialists

    hace 7 días

    Bogota, Colombia BruntWork A tiempo completo

    This is a remote position. This job is open to Colombian residents only. Schedule Agent 1: Monday to Friday 8am to 5pm Pacific with an hour unpaid break (10am to 7pm Colombia Time) Agent 2: Wednesday to Sunday 1pm to 10pm Pacific with an hour unpaid break (3pm to 12am Colombia Time) As a Customer Support Specialist, you'll be a vital part of our team...

  • Customer Success Partner Expert

    hace 7 días

    Bogota, Colombia SAP A tiempo completo

    **We help the world run better** TBD **We build breakthroughs together** **We win with inclusion** SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and...

  • Assoc Customer Spec

    hace 6 horas

    Bogota, Colombia Medtronic A tiempo completo

    **Careers that Change Lives** **A Day in the Life** Responsibilities may include the following and other duties may be assigned. - Receive and process data requests in required timeframes - Perform audits on incoming requests - Investigate customer problems - Collaborate with field staff or customers to evaluate or diagnose problems and recommend possible...

  • Enterprise Sales Account Manager

    hace 4 días

    Bogota, Colombia Amazon Web Services Colombia S.A.S. A tiempo completo

    7+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience - 10+ years of business development, partner development, sales or alliances management experience **Roles & Responsibilities**: - Drive revenue and market share in a defined account list or industry vertical. - Meet or exceed...

  • Global Customer Service Manager

    hace 4 días

    Bogota, Colombia Rappi A tiempo completo

    ¡Oye, es hora de que te unas a nosotros para mostrarle al mundo que somos la empresa que está cambiando paradigmas, donde revolucionamos las horas, los minutos y los segundos! ¿Quieres saber por qué Rappi? - ️ VEMOS OPORTUNIDADES donde otros ven problemas; - ️ VEMOS CERCANIA donde otros ven distancia; - ️ VEMOS ADRENALINA donde otros ven...

  • Dam Cam + Car

    hace 2 días

    Bogota, Colombia Trellix A tiempo completo

    **_Role Overview:_** Channel leader for Centro America and Caribbean This is a commissioned software and services sales position - Objectives may include revenue, margin, volume, MSS, product mix as defined by management. Develops channel sales strategies, goals and objectives. Conducts regular sales reviews to ensure team alignment. Responsible for...

  • Partner Integration Analyst

    hace 7 días

    Bogota, Colombia Rappi A tiempo completo

    ¡Oye, es hora de que te unas a nosotros para mostrarle al mundo que somos la empresa que está cambiando paradigmas, donde revolucionamos las horas, los minutos y los segundos! ¿Quieres saber por qué Rappi? - ️ VEMOS OPORTUNIDADES donde otros ven problemas; - ️ VEMOS CERCANIA donde otros ven distancia; - ️ VEMOS ADRENALINA donde otros ven...

  • Channel Specialist

    Encontrado en: Talent CO C2 - hace 1 semana

    Bogota, Colombia Roche A tiempo completo

    The Position Our Vision Our vision is to make CX as transformative as our science and be known for consistently creating seamless customer experiences that are as innovative and impactful as our medicines. This is why we are evolving the LATAM Omnichannel team - to make this a reality by integrating digital and face-to-face interactions seamlessly...

  • Manager Casino Account

    hace 2 días

    Bogota, Colombia The Coca-Cola Company A tiempo completo

    **Why being part of Coca-Cola Latin America?** We’re accelerating our momentum as the fastest growing large consumer goods company in Latin America. People are our focus when we’re collaborating with our diverse network of locally connected bottling partners, and when we’re returning every drop of water we use to communities and nature. We empower our...

  • Enterprise Account Manager

    hace 2 días

    Bogota, Colombia Enterprise Software Solutions A tiempo completo

    **We advocate for a human-centered approach in addressing technological challenges** Optimizing resource utilization is the top cloud challenge at 42%. This is extremely hard for many organizations, as they tend to overprovision to allow for future scale We are a cloud-first, full-service Microsoft partner, among the top 1% of all Microsoft Gold partners...

  • Business Analyst Rfid

    hace 6 horas

    Bogota, Colombia Johnson Controls A tiempo completo

    **Essential Job Responsibilities** - Lead customers through their Item Level Intelligence journey. Responsibility for business solution definition, business solution confirmation, use case definition and documentation, ROI and KPI definition, ROI measurement, training strategy, business solution validation, etc. - Develop training and execution programs for...