Payment Controller
hace 1 mes
Job Description:
- Job Title: Payment Controller- Location: Bogotá, Colombia
Type of Contract: Permanent- About us:
- From Arthur Guinness to Johnnie Walker, our business was founded on people of excellent character, and in 250 years, nothings changed. We’re the world’s leading premium alcohol company. Our brands are industry icons. And our success is thanks to the strength of our people, in every role. It’s why we trust them with our legacy. And it’s why we reward them with the career-defining opportunities that they deserve. Our ambition is to build the best performing, most trusted and respected Consumer Products Company in the world. To achieve these, we need the world’s very best people.
Feel encouraged? Then this may be the opportunity for you.- About the Role:- Validate and sign off the correct processing of payments for Latin America region in accordance with global policies and CARM Controls.- Ensure timely and accurate processing of payments, Banks Transfers and Direct debit by reviewing and monitoring the related controls and reports.- Validate issues evidenced in the process of payments and detonate corrective actions looking for issue resolution.- Achieve critical KPIs by understanding the impact of them and pursuing the relevant process improvements- Supports team leader to deliver insights on the overall team performance and O&Rs identified in BAU operation- Effective quality checks evidenced by zero issues on Rejected Payments- Ensure all the relevant STP controls are operated and adhered to in their area of work.- Be part of the approval process under bank platforms (second signature).- When needed, supports payment processing to ensure team's SLA.- Monitor timely and accurate resolution of queries and service requests flowing in for the designated region.- Manage escalations and high priority issues.- Provide inputs to improve cycle time for service request resolution.- Support regular discussions with key suppliers and markets to enable proactive issue resolution.- Contribute ideas, energy, enthusiasm, and support to the continuous improvement of the Source to Pay process.- Provide input to monthly Service Review call and ensure main KPIs consistently meet the target.- Act as process expert, assist with supplier and requestor compliance issues, and ensure front-end users follow the right processes. Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.
We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the outstanding contribution each person brings.
Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don’t let anything stop you from applying.
Character Is Everything
Worker Type:
Regular
Primary Location:
Bogota - EOB
Additional Locations:
Job Posting Start Date:
2023-01-16-08:00
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