Restaurant Account Manager
hace 3 semanas
**Restaurant Account Manager, Cloudkitchens Picnic - Bogota**
**Who we are**
Picnic is a digital food court delivering individually packaged delicious meals to companies during lunchtime at in-store prices with no fees and no tips. Employees place their orders no later than one hour before delivery time. Restaurants then have 30-45 minutes to prepare the food, and Picnic delivers it within a 15-minute window. The food is placed on a Picnic shelf in the office, and employees receive an SMS notification when their food has arrived.
**What you'll do**
The Restaurant Account Manager will work closely with restaurant partners to enhance their menu offerings, improve quality, and ensure the timeliness and accuracy of orders. This role also involves supporting other operational and commercial tasks, including direct restaurant account management and the launch of new offices.
- Collaborate with restaurant partners to optimize their menu items and food photography.
- Monitor and improve the timeliness and accuracy of restaurant order preparation.
- Assist in the launch of new office locations, coordinating with various stakeholders to ensure smooth operations.
- Analyze operational data to identify areas for improvement and implement actionable solutions.
**What we're looking for**
- 2-5 years of experience in restaurant operations or restaurant account management.
- Strong analytical skills with the ability to interpret data and provide actionable insights.
- Excellent communication and interpersonal skills to build and maintain relationships with restaurant partners.
- Detail-oriented with a focus on accuracy and timeliness.
- Ability to multitask and manage multiple projects simultaneously in a fast-paced environment.
- Commercial mindset.
**Why join us**
- Growing market: You'll be focused on an $80 billion market that's projected to reach at least $500 billion by 2030 in the US alone.
- Changing the restaurant industry: You'll be part of a team that helps restaurants succeed in online food delivery.
- Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow, and achieve your goals.
**What else you need to know**
This role is based in our Bogota office location. We believe that people do their best work when they are together. As a company, we're in the marketplace of ideas and innovation. When you're constantly innovating, changing how an industry works, inventing new products and processes - and we are doing all these things - we believe we're better as a team in person. That's why all of our teams (except for our field-based roles) are now working from one of our office locations 5 days a week. Looking forward to sharing more about a Career of Substance at Cloudkitchens.
**Ready to join us as we serve those who serve others?**
- #LI-Onsite_
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