Senior Finance Systems Support Administrator
hace 5 meses
**JOB PURPOSE**
To support the day-to-day administration and tier two support of our new D365 ERP and proprietary procurement platform.
**KEY PERFORMANCE INDICATORS**
The primary indicator will be:
- Administration performed so that both systems remain functional
- System end users supported to ensure they can operate in alignment with standard operation processes
- Support the business in developing the solutions aligned to product roadmaps
Secondary indicators will include:
- Accuracy of information
- Clear, concise communications internally & externally with 3rd party support
**JOB DUTIES**
- Provide second tier end user support for both platforms
- Ensure both systems remain functional
- Support tier one team members (day to day BAU and general knowledge share)
- Work closely with our internal transformation team
- Understand operational processes and ensure these are championed
**SKILLS AND EXPERIENCES**
- Strong working knowledge of D365 FO system
- Knowledge of financial principles is essential
- Proven track record of delivering successful system support
- Computer skills, including Microsoft Office proficiency
- SQL knowledge is desirable but not essential
- Exceptional organisational skills and diligence
- Exceptional communication skills, as support will be delivered across multiple worldwide markets and to colleagues at all levels of seniority
Our organization is dedicated to fostering a workplace environment that values diversity and inclusion. We actively seek to attract, recruit, and nurture talent from a broad spectrum of backgrounds, each contributing unique perspectives, ideas, and experiences.
Our goal is to cultivate a productive and inclusive atmosphere that represents various cultures and groups, where everyone is given an equal opportunity to thrive.
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