Infrastructure Analyst 1

hace 2 meses

Bogotá Cundinamarca, Colombia Citi A tiempo completo

The Infrastructure Analyst 1 is responsible for handling to closure any escalations from GIAM partners and clients, ensuring that they are given the appropriate attention and resolution, ensuring we are “The Best for Our Clients”. Will assist the Management and Senior Analyst in collaboration and work efforts across the organization to ensure consistent quality and standards of operation.

**Responsibilities**:
Monitor and maintain daily BAU Volume
- Work with the management team in achieving established goals for the overall GIAM organization
- Initiate process changes and improvements that increase operating efficiency based on the Lean methodology

**Qualifications**:

- Previous relevant experience preferred
- Ability to develop projects required for design of metrics, analytical tools, benchmarking activities and best practices
- Effective written and verbal communication skills
- Effective analytic/diagnostic skills
- Ability to work with virtual and in-person teams, and work under pressure or to a deadline
- Demonstrated knowledge of operational process changes and improvement

**Education**:

- Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.**Job Family Group**:
Technology
- **Job Family**:
Infrastructure
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting

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