Quality Assurance, Associate
hace 2 semanas
This Quality Assurance will work in partnership with our Reservation team and our accounting team to ensure vendor payment prep.
Daily Audit of:
- Manual Bookings (gather proforma, QC, attach proforma/screenshot from TT, add confirmation)
- TravelTek (direct connect) Bookings (verify NET due, attach proforma/screenshot, overall QC)
- Unmapped Travel Tek Bookings (ERRORS) (troubleshoot, reach out to agent where needed)
- Work in Partnership with the quality assurance coordinator to ensure work is done effectively
- Communicate internally with the Reservation agent to verify that post-booking changes are valid.
- Communicate with our Clients when necessary
- Own Hotel communication for discrepancies on invoices (after training of course)
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Quality Assurance Consultant
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