Customer Support Center Manager

Si cuentas mínimo con 8 meses de experiência en Customer Support y Nível de ingles B2 esta vacante es para ti! **Salario**: 2.500.000+ bono extralegal (300.000)l + 200 dólares ( BONIFICACIÓN HORARIO NOCTURNO PAGADA EN DÓLARES) **Cargo**: Agente de servicio al cliente en Soporte Técnico Bilingüe **Contrato**: Indefinido **Horario y modalidad**:...

**Position Title: Customer Care Service Manager** **Location: Remote** **Schedule: 9:00 a.m. - 5:00 p.m.** **Contract Type: Permanent** **Salary: Competitive** **Description**: The Customer Care Service Manager (CCSM) plays a pivotal role in the lifecycle management, growth, and retention of the assigned customer base. Reporting to the Senior Manager of...

**Position**:Customer support Associate **City**:Medellín **Schedule**: Availability Monday to Friday 7:00 am - 7:00 pm. **Job description**: **Responsibilities**: professional manner, ensuring accuracy and attention to detail. - Maintain a high rate of isolved client retention by delivering superior customer service and addressing client inquiries...

Compañía: Isolved - isolved HCM Platform | HR + Payroll Software | isolved Login Schedule: Monday to friday 8:00 am - 5:00 pm CST.Remuneración: 2.800.000M (1.820.000 base prestacional + 980.000 auxilio de vivienda) Responsabilities - Maintain a high rate of isolved client retention by delivering superior customer service and addressing client inquiries...

**We are seeking a Level 1 Technical Support and Customer Service Agent to join our customer service team. This role is instrumental in providing entry-level technical support to our customers, resolving technical issues, and ensuring a satisfactory end-user experience. The position is completely remote and will require availability to work night hours, from...

**Careers that Change Lives** **A Day in the Life** Responsibilities may include the following and other duties may be assigned. - Responds to customer product inquiries, issues or malfunctions via telephone or chat sessions. - Interpersonal skills and product knowledge are critical to responding and troubleshooting to customer inquiries. - Documents...

**Customer Service Support**: **Acerca del Rol** Asesorar y dar soporte al cliente interno / externo del negocio Institucional de Colombia, creando relaciones con los clientes proporcionando soluciones a sus necesidades y buscando su satisfacción. **Responsabilidades** 1. Garantizar el adecuado asesoramiento a los clientes basados en la propuesta de...

**Description** **Responsibilities**: - Monitor and manage customer service operations through various communication channels. - Provide support and guidance to call center employees, including training, coaching, and performance management. - Handle customer concerns, objections, and escalations in a professional and timely manner. - Ensure that customer...

So what does an** Operations Manager** **really do? Think of yourself** as a leader your department** Here at** TaskUs **we specialize on Customer Care, we are a ridiculously good company so we make sure our employees are top notch. Imagine yourself going to work with one thing on your mind**:client satisfaction.** **As you tackle your new tasks for the...

So what does an Operations Manager really do? Think of yourself as a leader your department Here at TaskUs we specialize on Customer Care, we are a ridiculously good company so we make sure our employees are top notch. Imagine yourself going to work with one thing on your mind: client satisfaction. As you tackle your new tasks for the day, you know that it...

As the Director of Customer Success you will formulate and oversee the strategy, planning and execution of the organization’s overall customer operations across the entire customer journey. You will lead an international Support contact center and an Account management team that is spread across multiple jurisdictions and time zones and connects with...

**About Us** Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a...

**Engagement acceleration solutions** to organizations worldwide. We have always been a remote company spread across seven countries and five continents. You’ll work remotely from your home in Colombia and report directly to the CEO. As the Director of Customer Success you will formulate and oversee the strategy, planning and execution of the...

**Careers that Change Lives **A Day in the Life Responsibilities may include the following and other duties may be assigned. - Represents company to external and internal customers, answers product-related questions, traces lost shipments, interprets and clarifies customer orders for the shipping department, takes orders or registrations, and when necessary...

**Qualifications**: - B2+ - C1 in English. - Full time availability. - Prior experience in sales, customer service, or related call center experience, preferred. - Bachelor's degree or equivalent required. - Excellent verbal and written communications skills, attention to detail, experienced problem solver, strong listening and negotiation skills, ability...

**About Us** Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a...

**Country Manager** Lead the Country operations within the company´s policies to achieve its objectives at the national and regional levels. Full P&L responsibility, including Sales, Finance, Operations, Asset Control, and Production and Service Center Operations **Requirements**: - Relevant experience as a people manager (for example managing managers...

Solvo Global is looking for talent like you! What do we offer? **Contract with indefinite term - full time** **Competitive remuneration** **Workation and More benefits!** **Job description**: The Customer Support Representative (CSR) provides a high level of customer service in a call center environment. As the first point of contact for providers, the...

**Responsibilities** - Plan, organize, control, and evaluate IT and electronic data operations. - Ensure the security of data, network access and backup systems - Act in alignment with user needs and system functionality to contribute to organizational policy - Identify problematic areas and implement strategic solutions in time - Audit systems and assess...

We have always been a remote company spread across seven countries and five continents. You’ll work remotely from your home in Colombia and report directly to the Chief Customer Officer. In this role you will lead a team of customer success managers that will work with our accounts to ensure they realize the full value of our products. Your team will be...