Product Manager
hace 4 semanas
Would you like to help us achieve our purpose of connecting more people, improve their lives and develop our communities? If so, Tigo is for you
We believe in innovation, we adapt and are agents of change. Our customers are at the center of everything we do.
Come and grow with our team, where together we will transform lives and communities. Additionally, you will have the opportunity to participate in challenging projects and bring your innovative ideas.
This is your opportunity, come and be part of Sangre Tigo
Product Manager - Mi Tienda
Reports To
Direct Line: Digital Transactions Growth Director
Dotted Line: Digital Transactions Product Manager
Direct reports to this position: 0 positions
Core Responsibilities
Design and development aimed at improving current products or developing new ones to satisfy consumer demand and substantially contribute to Tigo’s revenues and profitability growth.
- Determine overall strategy for Mi Tienda platform.
- Leads inceptions, owns product benchmarks, monitors core funnels, write user stories, prioritizes product backlog, approves deployment of product, and owns product documentations.
- Rollout and integration aimed at improving current products or developing new ones to satisfy consumer demand and substantially contribute to Tigo’s revenues and profitability
- Creates and communicates product roadmap. Clearly establishes product milestones by detailing functionality at consumer and technical level. Manages on time delivery according to roadmap milestones
- Facilitates team meetings, including Iteration Planning, Iteration Review, and Iteration Retrospective
- Develop a metric and KPI-based performance framework to measure the success of the digital onboarding platform improvements, over time. Monitor KPIs and provide reporting to key stakeholders on digital onboarding identifying opportunities for optimization.
- Collaborate with key stakeholders to execute product initiatives throughout the product development lifecycles.
- Identify and prioritize new features and optimizations based on business objectives, metrics, and analysis.
- Understand our overall company performance and priorities and translate that understanding into product roadmap decisions.
- Manage cross-functional projects for roadmaps, including mobilizing members of the product team (as well as connecting with stakeholders outside of the core product team).
- Manage and coordinate external vendors, contracts, relationships and technical requirements to continue to develop and enhance the Mi Tienda platform.
- Provide regular communication to management on status updates related to web operations, including project timelines, milestones and deadlines.
- Identify Digital solutions to key operational / commercial problems from the operations.
- Engage in business development activities to scout, identify, negotiate and close leading digital companies in the industry to partner with Millicom across all LatAm regions that can accelerate the growth of our Digital Product portfolio and strategy.
- Develop and share success stories, best practices, case studies and key performance factors from industry wide practices as well as Millicom implementations.
- Able to manage both short term feature releases and longer-term roadmap.
- Manage few million-dollar budget and relationship with suppliers/providers/partners.
- Produce user stories by preparing the functional and technical specifications of new product or improvements of existing ones always comparing to ideal customer journeys.
- Clearly establishes product milestones (or sprints) and objectives by detailing functionality at consumer and technical level.
- Collect, organize and structure all additional information required to support the Statement of Work.
- Analyze product requirements among customers.
- Recommend new products and help the marketing team create effective strategies.
- Manage the known product defects, while putting in timely requests to make modifications or adjustments to the product.
- Monitor all incoming and outgoing requests for the product in time for timely product releases.
- Help teams and leaders understand and make choices about product and project scope, priorities, MVP, and delivery dates.
- Attend regular project scrums, stand-ups, and status updates to help guide priority decisions and remove roadblocks.
- Provide updates to leaders on project progress, and choices that could affect the budget, timeline, or strategic vision.
Key Interfaces
- Works with external partners and suppliers to ensure all development requirements are met for the new developments on time and on budget.
- Liaises with business users of systems collating feedback to ensure all user needs are met.
- Keeps management informed of project status through periodic status reporting and project updates.
Qualifications
- Bachelor of Science degree in Business, Marketing, Operations, Product, Engineering, Computer Science or related field.
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