Bilingual IT Assistant

hace 4 semanas


Bogota, Colombia Profesor X A tiempo completo

**Por qué Profesor X**:
Profesor X es una empresa especializada en la prestación de asistencia y servicio al cliente para profesionales en Estados Unidos. Tenemos un excelente ambiente laboral.
- Ofrecemos pago competitivo.
- Entrenamiento REMUNERADO.
- Contrato a término indefinido.
- Días de Descanso remunerado: Vacaciones + días festivos colombianos x4 + días festivos estadounidenses seleccionados (+23 Paid days off)
- Trabajamos solo 40 horas por semana de lunes a viernes.
- Tu inglés mejorará trabajando con nosotros.
- Valoramos a miembros de nuestro equipo y sus opiniones.
- Vamos a crecer y tú puedes ser parte de ese crecimiento.

**Resumen del puesto vacante**: El técnico de sistemas se encargara de permitir el buen funcionamiento de las plataformas y herramientas técnicas. Debe estar cualificado y tener experiência en la gestión de datos y soporte técnico.

**-Debe hablar inglés B2,** tener de mínimo 3 años de experiência en soporte informático, contar con certificacion **COMPTIA A+**
- Proporcionar soporte de primer nível y solucionar problemas con hardware, software y comunicaciones.
- Comunicacion interpersonal efectiva con los empleados.
- Asistir con la implementacion de proyectos tecnologicos de moderado impacto.
- Resolucion efectiva y oportuna de novedades en materia de tecnología.

**Cualificaciones**:

- Estudios en ingeniera de sistemas o afines, estudios en ciber seguridad deseables.
- Capacidad para gestionar el tiempo, las prioridades y las tareas.
- Habilidades interpersonales para interactuar con usuarios y miembros del equipo.
- Capacidad para analizar y solucionar problemas técnicos de forma independiente.
- Conocimientos avanzados de redes TCP/IP, subredes, VLANS, NGFW, hardware informático y periféricos.
- Capacidad para solucionar problemas técnicos de forma remota.

**REMUNERACIÓN MINIMO DE 3.500.000 (40H PER WEEK - MONDAY TO FRIDAY). Tiempo Completo.**

**Must Have**
**- Nível de inglés conversacional B2 o superior**
**- Certificacion COMPTIA A+**
- Servicio al cliente profesional.
- Excelente comunicación verbal y escrita.
- Capacidad de trabajar con supervisión mínima.
- Atención al detalle y organización.
- Educación mínima: Profesional
- Capacidad para estar periodos prolongados sentados en escritorio y trabajando en computador.

**Nice To Have**:

- Excelente manejo del tiempo y habilidad multitarea priorizando el trabajo.
- Habilidades de Colaboración: Mente analítica, iniciativa, orientación del equipo, Comunicación clara.
- Mostrar una actitud positiva de “Yo puedo hacerlo” en todo momento.
- Habilidad para establecer y mantener relacionales laborales efectivas con colegas, clientes y público en general.
- Experiência en servicio al cliente.

Tipo de puesto: Tiempo completo

Salario: $3.500.000 - $4.000.000 al mes


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