Learning Experience Leader

hace 2 semanas

Colombia TaskUS A tiempo completo

**About TaskUs**:TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO) We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.

**What We Offer**:At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

So, what does a TaskUs Learning Experience Leader really do? Think of yourself as an advisor for the TaskUs new and existing teammates, guiding them through the best paths to creative and successful careers at TaskUs. Imagine going to work every day with one thing on your mind: a passion for developing others and seeing them succeed. Your role was created to design and develop ongoing training programs that will give the TaskUs teammates the edge over our competition and ability to appeal to the world's most disruptive companies. You will implement programs for TaskUs teams that will enhance their skills in every aspect of their role. You will be responsible for delivering training programs for new and current Teammates on new products/services, system changes and/or new business initiatives.

You care deeply about helping others succeed. You love partnering with people, understanding how they learn and come up with creative approaches to educate them and keep them engaged in the classroom. You enjoy seeing your work benefit others. You enjoy teaching in the classroom but also know how important it is to make new employees successful in other areas. You're passionate about other's pursuits and successes. You like being held accountable for your own results.

**Requirements**:

- Must be bilingual Spanish/English B2 - B2 high level, both in writing and speaking, please upload a resume in English for consideration.
- Great interpersonal skills
- Highly organized and has a high sense of urgency
- Ability to work on a flexible schedule including weekends, holidays, evenings, and long hours
- High energy, enthusiastic, motivational training style
- Strong organizational, planning, project management, problem resolution, communication, presentation, facilitation, influencing skills required
- Knowledge of Adult learning techniques, instructional design concepts for computer-based training.
- Ability to clearly articulate thoughts
- Ability to think critically

**Nice To Haves**
- At least 2+years of training experience in a call center or customer service environment.

**About TaskUs**:
We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners' interests and supporting their long term success through innovation and technology-powered by ridiculously smart people.

TaskUs partners with the world's most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world.

TaskUs currently has over 25,000 employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia.

TaskUs is an equal opportunity employer.

**DEI**:In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

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