Customer Onboarding Specialist Us Tech Startup ..
hace 1 semana
We are currently hiring an Customer **Onboarding Specialist** to join our **Sales Department.**
The purpose of this role is to ensure a successful onboarding for new clients as they transition from prospective customer to paying customer. This is the most important phase of the customer lifecycle, and the **Customer** **Onboarding Specialist** is responsible for establishing the solid foundation that drives customers’ future successes. Onboarding Specialists work in conjunction with the sales team, specifically our Account Executives, who are in charge of closing deals for new customers.
**Successful Onboarders** have an obsession for accuracy, a passion for helping others and problem solving, a natural knack for sales, and a blend of technical and interpersonal skills. This mid-level position is the starting point for building a successful career at the company and in the Software-as-a-Service (SaaS) industry.
**Responsibilities**
Master the product through a formal onboarding program and continued learning.
Gather, analyze and process client data during data migrations.
**Requirements**:
- BA/BS/BE degree required
- Fluent in English language
- At least 1 year of Customer Onboarding Experience, **preferably at a SaaS company**:
- Thrive in startup culture: dealing with a fast pace, changing needs, and limited resources.
- Related experience (Channel Management, Traveltech, SaaS, Marketplaces, etc)
- Accounting knowledge desired
**What do we offer?**
- **Flexible **Working Hours
- 100% **remote** work
- Competitive **USD salary**:
- Paid Time Off / vacations
- Local Holidays
- Paid Maternity/Paternity Leave
-
Customer Support Specialist
hace 7 días
Cali, Valle del Cauca, Colombia Humanly (Humanly) A tiempo completoOur Company Overview: At Humanly (formerly known as TaskUs), we are dedicated to delivering exceptional customer experiences through our next-generation outsourcing solutions. Our company culture focuses on innovation, constant motion, and mastering consistency in an ever-evolving world. We have established various departments, including Total Rewards,...
-
Customer Success Specialist
hace 4 semanas
Cali, Colombia Latamcent A tiempo completoAbout the job Customer Success Specialist About The Role: We are seeking an enthusiastic and highly organized SpendHound Customer Success Specialist to join our team.As a Customer Success Specialist, you will play a crucial role in ensuring our customers achieve maximum value from the SpendHound platform.Your primary focus will be to engage with customers,...
-
Phone Customer Service
hace 3 semanas
Cali, Colombia Connected Shop Inc. A tiempo completoHello, We are seeking a highly skilled English-speaking customer service and tech support professional to join our team and elevate our customer experience. This is a remote job, so you can work from home. As a customer support representative, you will focus on building and nurturing client relationships, resolving customer inquiries, and ensuring customer...
-
Especialista de Onboarding
hace 2 semanas
Cali, Colombia Solvo Global SAS A tiempo completo**Solvo Global** está buscando un **Onboarding Specialist** o **Especialista de Onboarding**. Si eres una persona altamente motivada, con excelentes habilidades de comunicación, bilingüe, te apasiona el área legal, atraer personas, analizar casos y brindar las mejores soluciones a nível internacional, ¡esta es la oportunidad! **¿Cuáles son las...
-
Customer Success Specialist
hace 4 semanas
Cali, Colombia LatamCent A tiempo completoAbout the job Customer Success Specialist About The Role: We are seeking an enthusiastic and highly organized SpendHound Customer Success Specialist to join our team. As a Customer Success Specialist, you will play a crucial role in ensuring our customers achieve maximum value from the SpendHound platform. Your primary focus will be to engage with...
-
Customer Success Specialist
hace 4 semanas
Cali, Colombia LatamCent A tiempo completoAbout the job Customer Success Specialist About The Role: We are seeking an enthusiastic and highly organized SpendHound Customer Success Specialist to join our team. As a Customer Success Specialist, you will play a crucial role in ensuring our customers achieve maximum value from the SpendHound platform. Your primary focus will be to engage with...
-
Customer Success Associate
hace 2 semanas
Cali, Valle del Cauca, Colombia Nubloq A tiempo completo**Customer Success Associate**Estamos en la búsqueda de un Customer Success Associate, con pasión por el mundo Fintech y de Servicios Financieros, y que vibre por ayudar a los clientes, construir relaciones y hacer que nuestros usuarios consigan los máximos resultados con nuestros productos.Si te gusta hacer, te sientes cómodo con la velocidad de un...
-
Implementation Specialist, Lodging
hace 6 días
Cali, Valle del Cauca, Colombia Hopper A tiempo completoAbout the job As an Implementation Specialist, you will be the primary point of contact for hotel partners during the onboarding process.Your role is to ensure a seamless and efficient integration of new hotel contracts, acting as a connectivity champion while maintaining a high standard of quality for each property's presence on the Hopper platform.You will...
-
Activations Specialist
hace 4 semanas
Cali, Colombia LatamCent A tiempo completoOur SpendHound product is quickly growing, and we are scaling our internal operations to support new customer growth and onboarding. We are looking for an Activation Specialist to join our SpendHound team and manage the customer integration process and facilitate the customer handoff between Sales and Customer Success. Candidates must have primary residency...
-
Activations Specialist
hace 4 semanas
Cali, Colombia LatamCent A tiempo completoOur SpendHound product is quickly growing, and we are scaling our internal operations to support new customer growth and onboarding. We are looking for an Activation Specialist to join our SpendHound team and manage the customer integration process and facilitate the customer handoff between Sales and Customer Success. Candidates must have primary residency...
-
Cali, Colombia Prometeo Talent A tiempo completo**About the company**: **RoverPass **is a startup focusing on the campground and RV park industry. They provide campgrounds and RV parks with a property management system and marketing services to help drive them more business. We are a small team and require a hands-on and hungry approach. **About the position.** We are looking for a SEO Manager with the...
-
Customer Experience Specialist
hace 2 semanas
Cali, Valle del Cauca, Colombia Adcomm MDU Services, LLC A tiempo completoCustomer Experience Specialist - Cali, Colombia - On Site Adcomm MDU SAS is seeking a highly motivated and customer-centric individual to join our team in Cali as a Customer Experience Specialist. As a key member of our customer experience department, you will play a crucial role in ensuring exceptional customer satisfaction and driving sales growth. If you...
-
Customer Experience Specialist
hace 4 días
Cali, Valle del Cauca, Colombia Adcomm MDU Services, LLC A tiempo completoCustomer Experience Specialist - Cali, Colombia - On Site Adcomm MDU SAS is seeking a highly motivated and customer-centric individual to join our team in Cali as a Customer Experience Specialist. As a key member of our customer experience department, you will play a crucial role in ensuring exceptional customer satisfaction and driving sales growth. If...
-
Customer Onboarding Support Analyst
hace 4 días
Cali, Valle del Cauca, Colombia ORBIDI A tiempo completo**Sobre nosotros**:En ORBIDI buscamos a apasionados por la tecnología y el marketing para unirse a nuestro equipo y ayudar a las pequeñas empresas a crecer y mantenerse competitivas en el mercado.Utilizamos inteligencia artificial, modelos predictivos y tecnologías avanzadas para ayudar a las PYMEs a digitalizarse y mejorar sus resultados. Únete a...
-
Customer Onboarding Support Analyst
hace 1 día
Cali, Valle del Cauca, Colombia Orbidi A tiempo completo**Sobre nosotros**:En ORBIDI buscamos a apasionados por la tecnología y el marketing para unirse a nuestro equipo y ayudar a las pequeñas empresas a crecer y mantenerse competitivas en el mercado.Utilizamos inteligencia artificial, modelos predictivos y tecnologías avanzadas para ayudar a las PYMEs a digitalizarse y mejorar sus resultados.Únete a nuestra...
-
Lodging Onboarding and Integration Expert
hace 5 días
Cali, Valle del Cauca, Colombia Hopper A tiempo completoAbout the Job DescriptionThe Implementation Specialist will play a critical role in the onboarding process, serving as the primary point of contact for hotel partners. The successful candidate will be responsible for guiding and supporting hotel partners through different connectivity systems and onboarding solutions, while also monitoring and tracking...
-
Customer Onboarding Support Analyst
hace 4 días
Cali, Colombia ORBIDI A tiempo completo**Sobre nosotros**: En ORBIDI buscamos a apasionados por la tecnología y el marketing para unirse a nuestro equipo y ayudar a las pequeñas empresas a crecer y mantenerse competitivas en el mercado. Utilizamos inteligencia artificial, modelos predictivos y tecnologías avanzadas para ayudar a las PYMEs a digitalizarse y mejorar sus resultados. ¡Únete a...
-
Customer Service Representative
hace 4 días
Cali, Colombia Tech Resourcers A tiempo completo**Customer Service Representative** - Hiring in Colombia - Full-time **Key Responsibilities** - Build strong customer relationships by delivering excellent customer service - Answers calls in a timely manner and with professionalism - Establishes empathy when responding to customer inquiries **Skills Requirements** - High school diploma - At least 17 years...
-
Customer Service Representative
hace 3 semanas
Cali, Colombia Motum Inc. A tiempo completoAbout Motum Motum focuses on creating high-performing international teams for US-based companies.Our mission is to empower ambitious and qualified individuals from all over the world, and connect them with U.S. companies for fully-remote roles that match their skills and aspirations.Ready to join us?About the Role: We are looking for passionate and...
-
Customer Experience Specialist
hace 7 días
Cali, Valle del Cauca, Colombia Adcomm-MDU A tiempo completoAdcomm MDU SAS is seeking a highly motivated and customer-centric individual to join our team in Cali as a Customer Experience Specialist. As a key member of our customer experience department, you will play a crucial role in ensuring exceptional customer satisfaction and driving sales growth. If you are passionate about delivering outstanding service,...