Jr Rmo Support

hace 4 semanas


Bogota, Colombia NielsenIQ A tiempo completo

**Company Description**
- ** Location: Bogotá, Colombia**:

- ** Modality: Hybrid**:

- ** REFID141381**

**Job Description** About the role**

The Jr RMO (Revenue Management Optimization) Support is primarily responsible for debugging issues and delivering standardized and defined technical support to our clients.

**Responsibilities**
- Debugging customer issues by attempting to replicate in test environments.
- Fulfill service requests and respond to technical incidents by executing actions based on standard operating procedures.
- Prioritize, research, troubleshoot and resolve or escalate technical issues.
- Document incidents and their resolution, facilitating further resolutions to ensure all SLA’s are met.
- Interacting with Operations, Client Services teams, and Technology leaders to provide the best experience and service.
- Maintain support documentation - Standard Reporting, Knowledge Base, FAQs.
- Strong understanding of technical troubleshooting skills and concepts along with strong verbal and written communication skills.

**About you**

We are looking for a proactive and adaptable problem solver with strong communication skills, who excels at troubleshooting, prioritizing tasks, and handling technical issues independently.
**Qualifications**
- Bachelor's Degree
- 1+ year's experience in technical support or related areas.
- 1+ year's experience using SQL and Python.
- 1+ year's experience using Airflow, Datadog, Kubernetes, monitoring tools, big infrastructure services, etc.
- Intermediate English level.
- Solution-focused attitude & change management mindset.
- Able to work independently, solve problems, and learn new concepts.
- Strong business acumen and analytic skills; able to translate findings into clear, actionable insights.
- Excellent communication skills, with the ability to effectively interface across cross-functional technology teams and the business stakeholders.
- Nice to have: Functional knowledge of Market research, FMCG industry, and big data.

**Additional Information** What's in it for you?**
- Competitive compensation package.
- Peer and group mentoring programs, committees for developing soft skills and expand your work network.
- Continuous learning and growth.
- Local insurance packages.

... and more

**About NIQ**

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View.

Want to keep up with our latest updates?

Follow us on: LinkedIn | Instagram | Twitter | Facebook

**Our commitment to Diversity, Equity, and Inclusion**

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.
- NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process._


  • Senior Modeling Analyst

    hace 4 semanas


    Bogota, Colombia NielsenIQ A tiempo completo

    **Job Description**: **About the job** You will be working with professionals across the globe in a multicultural environment. You will get practical, hands-on experience in troubleshooting, data analysis, problem solving, and you will work closely with our technical teams to ensure issues are resolved in line with our SLA’s. You will act as a liaison...


  • Bogota, Colombia Johnson & Johnson A tiempo completo

    **Purpose**: As an **Accounts Payable Jr. Analyst **you will be responsible for being the “single point of contact” (SPOC) for interactions between the requesters and business partners and the sourcing specialists, category leaders, accounts payable specialists and HelpDesk, ensuring a positive and compliant end user experience. Besides, this position...


  • Bogota, Colombia Hashmap A tiempo completo

    We are currently seeking a IT Infrastrucutre Project Manager Junior to join our team in Bogotá, Colombia - Support Infrastructure project multi-country. - Working in virtual teams, working remotely or for a remote manager. - Support projects end-to-end (planning, execution, monitoring and closure) - Basic support in project financial management...


  • Bogota, Colombia NTT DATA A tiempo completo

    We are currently seeking a IT Infrastrucutre Project Manager Junior to join our team in Bogotá, Colombia - ** Job Description**: - Support Infrastructure project multi-country. - Working in virtual teams, working remotely or for a remote manager. - Support projects end-to-end (planning, execution, monitoring and closure) - Basic support in project...

  • Consulting Engineer Jr

    hace 3 semanas


    Bogota, Colombia GSB A tiempo completo

    A large company is looking for a professional in **Consulting Engineer JR** Drives technology design, implementation, execution and/or optimization for customer projects/accounts. Works with customers to plan, design, configure and/or diagnose Cisco's suite of products, services and solutions to accelerate customer outcomes Assists customers with...

  • Jr. Lead Generation

    hace 2 semanas


    Bogota, Colombia Roverpass A tiempo completo

    **About the Company**: RoverPass is a startup focusing on the campground and RV park industry. As part of Parikh Holdings, we are dedicated to transforming the outdoor hospitality sector. We are a small team that values a hands-on and proactive approach, and we are currently looking for a Jr. Lead Generation Specialist to join our team. **The Role**: We are...


  • Bogota, Colombia Radware A tiempo completo

    JR. Sales Development Representative, Cloud - CALA, Colombia (Portuguese Speaker) - (23000059) **JR. Sales Development Representative Cloud - CALA, Colombia (Portuguese Speaker)** We are looking for a Portuguese Speaker (based in Bogota, Colombia), to support our Growth in Brazil. **Lead Generation and Prospecting** - Undertake research into target...

  • Jr. Payments

    hace 2 semanas


    Bogota, Colombia TIKTAL OU A tiempo completo

    As a Jr. Payments & Administrative Specialist, you will play a critical role in managing payment processes, ensuring accurate and timely payments, and supporting overall operational efficiency. You will collaborate with various teams, utilize payment platforms and tools, and maintain comprehensive payment records. **Responsibilities**: - Process payments...

  • Jr Billing Analyst

    hace 4 semanas


    Bogota, Colombia Edgeuno A tiempo completo

    **About us** At EdgeUno, we're passionate about bringing high-speed internet to everyone in Latin America. We believe that everyone should have access to a stable, accessible, and affordable internet experience, regardless of where they are in the world. As a company, we're driven by innovation, and we're looking for a **JR Billing Analyst** who shares our...


  • Bogota, Colombia NielsenIQ A tiempo completo

    Company Description - ** Location: Bogotá**: - ** Schedule: Hybrid**: - ** Reference ID: REFID696847** **Job Description**: **About the job** The Jr Customer Service Associate will be responsible for offering service to our clients, ensuring all customer inquiries and queries are turned around efficiently using the proper NielsenIQ platforms. The job...


  • Bogota, Colombia NielsenIQ A tiempo completo

    Company Description - ** Location: Bogotá**: - ** Schedule: Hybrid**: - ** REF30339C** **Job Description**: **About the job** The Jr Customer Service Associate will be responsible for offering service to our clients, ensuring all customer inquiries and queries are turned around efficiently using the proper NielsenIQ platforms. The job will focus on...


  • Bogota, Colombia NielsenIQ A tiempo completo

    Company Description - ** Location: Bogotá**: - ** Schedule: Hybrid**: - ** Reference ID: REFID696722** **Job Description**: **About the job** The Jr Customer Service Associate will be responsible for offering service to our clients, ensuring all customer inquiries and queries are turned around efficiently using the proper NielsenIQ platforms. The job...

  • Jr Medical Manager

    hace 4 semanas


    Bogota, Colombia Johnson & Johnson A tiempo completo

    At Johnson & Johnson, we believe good health is the foundation of vibrant lives, thriving communities, and forward progress. That’s why for more than 135 years, we have aimed to keep people well at every age and every stage of life. Today, as the world’s largest and most broadly based healthcare company, we are committed to using our reach and size for...


  • Bogota, Colombia Energizer A tiempo completo

    **Job Description**: What you'll love about this job - Multinational Company - Global Position - Career Plan - Hybrid Model This is Energizer Holdings, Inc. Energizer Holdings responsibly creates products to make lives easier and more enjoyable. To do this, we lean into our culture as an organization - we win together, while serving each other, with a...

  • Jr Trafficker

    hace 4 semanas


    Bogota, Colombia Entravision Communications Corporation A tiempo completo

    **Jr Trafficker** **Bogotá** | **Full Time** Entravision’s Ad Operations team is looking for a new Digital Trafficker to join our team! This role will include day-to-day responsibilities of trafficking and managing digital campaigns with a focus on CTV, Pre-Roll Video, Digital Audio and Display campaigns. We are looking for someone who is goal-oriented...

  • Jr Analyst

    hace 2 semanas


    Bogota, Colombia Cencora A tiempo completo

    - What you will be doing - The Sales Operations Jr. Analyst provides operational support to our Regional Sales Team in order to support the overall sales strategy, expansion and profitability objectives. Supports sales activities as required. - Coordinate with the Sales Operations Manager to provide trend analysis and industry focus - Sales and performance...


  • Bogota, Colombia Energizer A tiempo completo

    What you'll love about this job: - Multinational Company - Global Position - Career Plan - Hybrid Model This is Energizer Holdings, Inc.: Energizer Holdings responsibly creates products to make lives easier and more enjoyable. To do this, we lean into our culture as an organization - we win together, while serving each other, with a willingness to act...

  • Jr Infrastructure

    hace 4 semanas


    Bogota, Colombia CobisTopaz A tiempo completo

    ¡En Topaz nos une la tecnología y nos conecta la evolución! En nuestra organización estamos totalmente comprometidos en contribuir a las soluciones financieras que hagan de la industria un lugar seguro, accesible y dinámico. Queremos llegar a diferentes partes del mundo con nuestro amplio ecosistema de soluciones tecnológicas. ¡Así que te invitamos a...

  • Jr Delivery Analyst

    hace 2 semanas


    Bogota, Colombia NielsenIQ A tiempo completo

    **Job Description** About This Job** This role is responsible for developing and delivering all standardized and custom-built merchandising solutions in Colombia & Venezuela, in coordination with the regional sales and delivery teams. As a Jr Delivery Analyst, you will be accountable for our customers implementations and develop a design for an optimal use...


  • Bogota, Colombia Johnson & Johnson A tiempo completo

    Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science, bringing creative ideas, products and services to advance the health and well-being of people. We touch the lives of over a billion people every single day. **Are you ready to impact the world?** If you...