Front Office Customer Support
hace 3 días
**Job Title: Front office customer support**
Who We Are
BioTech Pest Management is a pest control boutique that specializes in treating rodents and pests local to the Washington DC region. We are not your everyday pest control company. In just a few years, we have become the go-to company for your pest control needs.
Due to how well we have performed in the past few years, we are looking to bring on the right person to help us grow. Our goal is to eventually have a second headquarters in Colombia for all our front office, marketing, data analysis, documentation, and virtual assistant personnel.
What You Would Be Doing
First, you will go through a training program to acquire the knowledge you will need to be successful, obtain hands-on experience, and get acclimated to the day-to-day regimen of the job. Then, you will be responsible for the following:
- Answer questions and resolve issues from customers.
- Schedule jobs for our technicians.
- Charge credit cards, create invoices, create proposals.
- Process and organize paperwork.
- Perform daily data entry tasks.
- Responsive to communication from team members and customers during work hours via phone, WeChat, etc.
Who We Are Looking For
- Has an upbeat personality.
- Is detail-oriented and responsible.
- Possess great interpersonal, oral, and written communication skills.
- Loves to learn new things and enjoys being challenged.
- Is open to a flexible working schedule when needed.
What You Get Out Of This
If you value learning and being an important part of a fast-growing company, then this opportunity might be a good fit. You will get the following out of this opportunity:
- Be a part of a fast-growing and industry changing company.
- Have the opportunity for career growth and advancement.
- Have your ideas, suggestions and unique perspective valued.
- Work from home, in an easygoing office politics-free environment.
- Get a company laptop, headset, mobile phone, 10 paid vacation/sick days (1 additional every year), and 10 paid holidays.
- We offer comprehensive benefits such as health insurance, pension, liability insurance/arl, and caja de compensación in the form of a $100/month stipend.
- We also offer a bonus of 50% of your monthly salary every 6 months.
- Details:
- Payroll twice a month
- $150/month for training - 2 to 4 weeks
- $400/month for probation - depending on the performance
- Main Shift: Mon-Fri 8am-4pm EST and every other Sun 9am-6pm EST
- $700/month for 1 front office personnel working by himself/herself
- $650/month for 2 front office personnel working together
- Secondary shift: Mon-Fri 4pm-9pm EST, Sat and every other Sun 9am-6pm EST
- $650/month for 1 front office personnel working by himself/herself
- Note: After 12 months, we are open to discussing a pay raise depending on performance.
Learn More About Us
Tipo de puesto: Tiempo completo
Salario: $1.500.000 - $2.000.000 al mes
Experiência:
- tres: 1 año (Obligatorio)
Idioma:
- Inglés (Obligatorio)
Disponibilidad de turnos:
- Turno nocturno (Obligatorio)
-
Front Office Customer Support
hace 1 semana
Barranquilla, Colombia Biotech Pest Management A tiempo completo**Job Title: Front office customer support** Who We Are BioTech Pest Management is a pest control boutique that specializes in treating rodents and pests local to the Washington DC region. We are not your everyday pest control company. In just a few years, we have become the go-to company for your pest control needs. Due to how well we have performed in...
-
Front Office Customer Support
hace 1 semana
Barranquilla, Colombia Biotech Pest Management A tiempo completo**Job Title: Front office customer support** Who We Are BioTech Pest Management is a pest control boutique that specializes in treating rodents and pests local to the Washington DC region. We are not your everyday pest control company. In just a few years, we have become the go-to company for your pest control needs. Due to how well we have performed in...
-
Customer Support And Compliance Specialist
hace 2 días
Barranquilla, Atlántico, Colombia Allied Global A tiempo completoJob Description As a Customer Support & Compliance Specialist, you will be responsible for providing exceptional customer support and ensuring compliance with Anti-Money Laundering (AML) regulations.This role combines customer service excellence with KYC operations, playing a crucial part in maintaining a secure and positive user experience.Customer Support...
-
Compliance and Customer Support Professional
hace 2 días
Barranquilla, Atlántico, Colombia Allied Global A tiempo completo**Job Requirements**: Allied Global is seeking a highly skilled Compliance and Customer Support Professional to join our team. As a key member of our customer support team, you'll play a vital role in maintaining a secure and positive user experience.You'll be responsible for providing exceptional customer support while ensuring compliance with Anti-Money...
-
Customer Support and Compliance Specialist
hace 7 días
Barranquilla, Atlántico, Colombia Allied Global A tiempo completoJob Description As a Customer Support & Compliance Specialist, you will be responsible for providing exceptional customer support and ensuring compliance with Anti-Money Laundering (AML) regulations. This role combines customer service excellence with KYC operations, playing a crucial part in maintaining a secure and positive user experience. Customer...
-
Customer Support Consultant
hace 1 semana
Barranquilla, Colombia RPMGlobal Holdings Limited A tiempo completo**About the Role** RPM is seeking an experienced Customer Support Consultant to provide first-level technical and functional support services for our Asset Management Software Solutions (AMT and IMAFS). This is a permanent full-time role based in our Barranquilla, Colombia, office. The role also allows for a flexible hybrid work arrangement. The Customer...
-
Customer Support Consultant
hace 7 días
Barranquilla, Colombia RPMGlobal A tiempo completo**About the Role** RPM is seeking an experienced Customer Support Consultant to provide first-level technical and functional support services for our Asset Management Software Solutions (AMT and IMAFS). This is a permanent full-time role based in our Barranquilla, Colombia, office. The Customer Support Consultant will be responsible for investigating and...
-
Customer Services Front Desk
hace 4 semanas
Barranquilla, Colombia CARIBBEAN SUPPORT AND FLIGHT SERVICES S.A.S. A tiempo completoImportante empresa de Servicios Aeroportuarios busca personas apasionadas por la aviación, deseable con estudios técnico en Agente de líneas aéreas y terrestres, Agente de viajes y Turismo y/o afines. **Para trabajar en el Aeropuerto Internacional Ernesto Cortissoz.** Objetivo del cargo: Brindar apoyo a la operación atendiendo las necesidades y...
-
Customer Support Team Lead
hace 7 días
Barranquilla, Colombia RPMGlobal A tiempo completo**About the Role** We are seeking a dynamic and experienced Customer Support Team Leader to join our growing team in Barranquilla, Colombia. As the Customer Support Team Leader, you will be responsible for leading a team of Customer Support Consultants, ensuring they deliver outstanding service to our clients. You will play a critical role in maintaining...
-
Customer Support Team Lead
hace 7 días
Barranquilla, Colombia RPMGlobal Holdings Limited A tiempo completo**About the Role** We are seeking a dynamic and experienced Customer Support Team Leader to join our growing team in Barranquilla, Colombia. As the Customer Support Team Leader, you will be responsible for leading a team of Customer Support Consultants, ensuring they deliver outstanding service to our clients. You will play a critical role in maintaining...
-
Customer Support Consultant
hace 6 días
Barranquilla, Atlántico, Colombia Supportyourapp A tiempo completoPassionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our Customer Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office.Unlock your potential by mastering new skills and achieving challenging goals with our...
-
Customer Support Associate
hace 4 días
Barranquilla, Atlántico, Colombia Auxis LLC A tiempo completoJob OverviewThe Customer Support Specialist role at Auxis LLC is designed to foster enriched relationships with clients and policyholders by providing accurate solutions through phone calls and occasional emails.This position requires strong accounting knowledge, understanding of company services and products, and modern office methods and procedures. The...
-
Barranquilla, Atlántico, Colombia Allied Global A tiempo completo**About the Role**: We're seeking an experienced Global Customer Support and Anti-Money Laundering Expert to join our team at Allied Global. As a key member of our customer support team, you'll play a vital role in maintaining a secure and positive user experience.Your primary focus will be on providing exceptional customer service, ensuring compliance with...
-
Customer Support Specialist
hace 4 semanas
Barranquilla, Atlántico, Colombia Allied Global A tiempo completoCustomer Support Specialist (Cryptocurrency Knowledge and Chat) BINANCE is a global company that operates the largest exchange in terms of daily cryptocurrency trading volume.On-site in Barranquilla.Responsibilities: Manage inbound calls, live chat, and other service methods.Provide accurate, valid, and complete information.Follow communication procedures,...
-
Business Support Analyst
hace 5 días
Barranquilla, Atlántico, Colombia Auxis LLC A tiempo completoJob Description:Auxis LLC is looking for a dedicated Business Support Analyst to provide professional business and customer service support to our clients. The successful candidate will work closely with the customer service team to deliver high-quality support, ensuring that customers receive the best possible experience. This is an excellent opportunity...
-
Customer Support Associate
hace 4 días
Barranquilla, Atlántico, Colombia Movate A tiempo completoAt Movate, we're on a mission to deliver exceptional customer experiences through our world-class technical support team. As a Customer Care Specialist, you'll be the face of our company, interacting with customers from diverse backgrounds and providing personalized solutions to their queries. Your primary responsibility will be to address incoming calls,...
-
Trilingual Customer Support Representative
hace 7 días
Barranquilla, Atlántico, Colombia Movate Careers A tiempo completoJob title: Trilingual Customer Support Representative Work Location: Barranquilla, Colombia Experience: 6 months Education Qualification: Bachelor's Degree Roles And Responsibilities Provide a world-class experience to our customers by answering incoming questions from multiple channels, including phone, chat, and email. Resolve...
-
Sales Support Representative
hace 4 semanas
Barranquilla, Atlántico, Colombia Sellium Services A tiempo completoAre you a detail-oriented, customer-focused professional with a passion for sales support? We're looking for a Sales Support & Customer Service Representative to assist customers, troubleshoot issues, and ensure seamless sales operations. This role bridges the gap between customers and internal teams, ensuring smooth transactions and excellent service...
-
Sales Support Representative
hace 4 semanas
Barranquilla, Atlántico, Colombia Sellium Services A tiempo completoAre you a detail-oriented, customer-focused professional with a passion for sales support? We're looking for a Sales Support & Customer Service Representative to assist customers, troubleshoot issues, and ensure seamless sales operations. This role bridges the gap between customers and internal teams, ensuring smooth transactions and excellent service...
-
Trilingual Customer Support Representative
hace 4 semanas
Barranquilla, Atlántico, Colombia Movate Technologies Services Limited A tiempo completoPosted Date : 09th Aug, 2024 Job title: Trilingual Customer Support RepresentativeWork Location: Barranquilla, ColombiaExperience: 6 monthsEducation Qualification: Bachelor's DegreeNo of openings: 1 Roles and Responsibilities: Provide a world-class experience to our customers by answering incoming questions from multiple channels, including phone,...