Platform Consultant

hace 5 meses

Bogota, Colombia Red Hat, Inc. A tiempo completo

The Red Hat Support Engineering group is seeking a Platform Consultant to help resolve issues for enterprise customers by providing high-level technical support and sustaining engineering services to maximise uptime and reduce IT costs. The Support Engineering group is dedicated to resolving issues quickly and efficiently. In this role, you will collaborate with our customers' top developers and architects and assist our technical support engineers with complex and challenging issues. You'll also partner closely with development engineering teams and work alongside some of the brightest developers in the open source community and with Red Hat’s critical strategic cloud partners such as Microsoft to jointly solve multi-vendor customer issues. This position is a great opportunity to join one of the fastest-growing enterprise software and services companies and the leader of open source software.

What you will do:
- Partner with the OpenShift Container Platform, OpenShift Dedicated, OpenShift Online and OpenShift Origin communities to develop and review patches and test cases- Analyze upstream development against current customer reported defects and develop patches to resolve the issue- Use tools like curl, git, docker, Kubernetes, strace, and wireshark to investigate and troubleshoot technical issues- Record customer interactions including investigation, troubleshooting, and resolution of issues- Work closely with Red Hat development engineering, and assist production support engineers and technical account managers- Partner with Red Hat strategic cloud partners such as Microsoft to jointly solve multi-vendor customer issues.- Demonstrate considerable judgment in selecting methods and techniques to obtain solutions- Maintain a commitment to providing the best experience possible for Red Hat customers- Manage your workload to ensure that all customer issues are handled and resolved in a timely manner- Assist in the development of comprehensive and reusable self-service solutions for future incidents

What you will bring:
- Bachelor's degree in a technical field; engineering or computer science is preferred- 4+ years of experience as a support or development engineer for Platform as a Service Provider or Hosting Service.- 4+ years of experience with Linux, or Unix operating systems.-
- Experience with docker, kubernetes, openvswitch, JBoss, Tomcat, NodeJS, Ruby (web frameworks), Python (web frameworks), Azure and.NET.- Experience with AWS, CloudFoundry is a plus- Experience with developer workflows, Continuous Integration (Jenkins) and Continuous Deployments paradigms.- Good understanding of Linux tools, with an emphasis on curl, git, docker, kubernetes, strace, wireshark.- Linux operating system installation, configuration, upgrade, and maintenance experience is highly preferred- Solid development-level experience with multiple programming languages and experience writing patches or pull requests.- Upstream involvement in open source projects (patches submitted for upstream inclusion) is a plus- Excellent reading and writing skills in English; fluent English language skills are preferred- Commitment to providing the best experience possible for Red Hat customers

LI-JR1

About Red Hat

Red Hat

is the world’s leading provider of enterprise

open source

software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates have the flexibility to choose the work environment that suits their needs from in-office to fully remote to office-flex. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Opportunities are open. Join us.

Diversity, Equity & Inclusion at Red Hat

Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

Equal Opportunity Policy (EEO)

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

  • Infrastructure Consultant

    hace 5 meses

    Bogota, Colombia Red Hat Software A tiempo completo

    About the job: The Red Hat Consulting team is looking for an Infrastructure Consultant to join us. In this role, you will need to demonstrate technical abilities while working as infrastructure developer. You’ll join a team of consultants who work with Red Hat's strategic customers and start sharing your knowledge of real-world best practices and technical...

  • Tai Tms Platform Consultant

    hace 5 meses

    Bogota, Colombia Smarter Logistics A tiempo completo

    Smarter Logistics is a leading logistics firm dedicated to optimizing supply chain and freight brokerage operations. We pride ourselves on leveraging advanced technology to enhance efficiency, reliability, and customer satisfaction. In our pursuit of excellence, we are looking to adopt Tai TMS to streamline our workflow and improve our service...

  • Hana Technology Consultant

    hace 5 meses

    Bogota, Colombia SAP A tiempo completo

    **We help the world run better** **Role description** The HANA Platform Consultant can understand the technical requirements of a solution to propose solutions in SAP Business Technology Platform and HANA Platform. He or she understands all the components within the HANA platform and Business Technology Platform, as well as the way in which they...

  • E-learning Consultant

    hace 5 meses

    Bogota, Colombia Bizagi A tiempo completo

    Bizagi is growing fast as part of the rapidly expanding cloud automation market. Right now, we’re looking for the best individuals across regions with a talent for innovation. We are extremely passionate about our global team, our diversity, our culture and our customers. Bizagi is a global software company born in LATAM with a strong presence in EMEA and...

  • Senior Solution Consultant

    hace 5 meses

    Bogota, Colombia Genesys A tiempo completo

    Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized...

  • Salesforce Consultant, Sales Cloud

    hace 5 meses

    Bogota, Colombia NeuraFlash A tiempo completo

    **About NeuraFlash**: We are a leading AI and Consulting Partner of Amazon & Salesforce obsessed with helping our customers transform their contact centers with AI Powered Experiences. Our expertise spans across the Amazon ecosystem with Amazon Connect, Lex & Contact Lens and Salesforce ecosystem with Service Cloud Voice, Einstein Bots and Digital Channels,...

  • Salesforce Consultant, Cpq

    hace 5 meses

    Bogota, Colombia NeuraFlash A tiempo completo

    **About NeuraFlash**: We are a leading AI and Consulting Partner of Amazon & Salesforce obsessed with helping our customers transform their contact centers with AI Powered Experiences. Our expertise spans across the Amazon ecosystem with Amazon Connect, Lex & Contact Lens and Salesforce ecosystem with Service Cloud Voice, Einstein Bots and Digital Channels,...

  • Salesforce Consultant, Billing

    hace 5 meses

    Bogota, Colombia NeuraFlash A tiempo completo

    **About NeuraFlash**: We are a leading AI and Consulting Partner of Amazon & Salesforce obsessed with helping our customers transform their contact centers with AI Powered Experiences. Our expertise spans across the Amazon ecosystem with Amazon Connect, Lex & Contact Lens and Salesforce ecosystem with Service Cloud Voice, Einstein Bots and Digital Channels,...

  • Associate Managing Consultant, Specialized Product

    hace 7 meses

    Bogota, Colombia Mastercard A tiempo completo

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • Solution Consultant

    hace 5 meses

    Bogota, Colombia Aspen Technology A tiempo completo

    The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of...

  • Salesforce Consultant, Field Service

    hace 5 meses

    Bogota, Colombia NeuraFlash A tiempo completo

    **About NeuraFlash**: We are a leading AI and Consulting Partner of Amazon & Salesforce obsessed with helping our customers transform their contact centers with AI Powered Experiences. Our expertise spans across the Amazon ecosystem with Amazon Connect, Lex & Contact Lens and Salesforce ecosystem with Service Cloud Voice, Einstein Bots and Digital Channels,...

  • Assessment Consultant

    hace 2 meses

    Bogota, Colombia Panagora Group A tiempo completo

    **Job Information**:Project/Activity- MELSAIndustry- USAIDCity- BogotaState/Province- Bogota, D.C.Country- ColombiaZip/Postal Code- 110111HIghest Level of Education- Master'sWork Experience- 7-10 years- Panagora Group is a woman-owned small business specializing in global health and international development that provides Monitoring, Evaluation, and Learning...

  • Assessment Consultant

    hace 5 meses

    Bogota, Colombia Panagora Group A tiempo completo

    **Job Information**: Project/Activity - MELSAIndustry - USAIDCity - BogotaState/Province - Bogota, D.C.Country - ColombiaZip/Postal Code - 110111HIghest Level of Education - Master's DegreeWork Experience - 7-10 years- Panagora Group is a woman-owned small business specializing in global health and international development that provides Monitoring,...

  • Assessment Consultant

    hace 5 meses

    Bogota, Colombia Panagora Group A tiempo completo

    **Job Information**: Project/Activity - MELSAIndustry - USAIDCity - BogotaState/Province - Bogota, D.C.Country - ColombiaZip/Postal Code - 110111HIghest Level of Education - Master'sWork Experience - 7-10 years- Panagora Group is a woman-owned small business specializing in global health and international development that provides Monitoring, Evaluation, and...

  • Technical Consultant

    hace 5 meses

    Bogota, Colombia Sapiens A tiempo completo

    **Technical Consultant**: - Req ID: 53633- Location: Bogota, CO**About Sapiens** Sapiens International Corporation (NASDAQ and TASE: SPNS) empowers the financial sector, with a focus on insurance, to transform and become digital, innovative and agile. Backed by 40 years of industry expertise, Sapiens offers a complete insurance platform, with...

  • Internal Communications Consultant

    hace 5 meses

    Bogota, Colombia TransUnion A tiempo completo

    TransUnion's Job Applicant Privacy Notice **What We'll Bring**: At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering...

  • CRM Functional Consultant

    hace 5 meses

    Bogota, Colombia 3Shape A tiempo completo

    General description of position/area of responsibility: Education (level, specialization): Relevant bachelor’s degree in Information Technology, Engineering, business administration, marketing or similar. Competences needed. (professional/personal) Professional - Proven work experience as CRM Functional Consultant or similar roles for at least 2 years. -...

  • Senior Consumer Data Platform, Colombia

    hace 5 meses

    Bogota, Colombia Ci&T A tiempo completo

    We partner with the world’s most valuable brands to build digital solutions that transform businesses. As a digital native, we bring a 28-year track record of accelerating business impact through complete and scalable digital solutions. With a global presence of 6,500+ professionals in strategy, research, data science, design and engineering, we unlock...

  • Sr. Salesforce Consultant, Cpq

    hace 5 meses

    Bogota, Colombia NeuraFlash A tiempo completo

    **About NeuraFlash**: We are a leading AI and Consulting Partner of Amazon & Salesforce obsessed with helping our customers transform their contact centers with AI Powered Experiences. Our expertise spans across the Amazon ecosystem with Amazon Connect, Lex & Contact Lens and Salesforce ecosystem with Service Cloud Voice, Einstein Bots and Digital Channels,...

  • Salesforce Consultant, Service Cloud

    hace 5 meses

    Bogota, Colombia NeuraFlash A tiempo completo

    **About NeuraFlash**: We are a leading AI and Consulting Partner of Amazon & Salesforce obsessed with helping our customers transform their contact centers with AI Powered Experiences. Our expertise spans across the Amazon ecosystem with Amazon Connect, Lex & Contact Lens and Salesforce ecosystem with Service Cloud Voice, Einstein Bots and Digital Channels,...