Customer Support for a Us Company
hace 4 semanas
**Do you like to be a fully-remote, independent worker?**
**Do you like to help customers find the right products, set up their accounts and track down their orders?**
**Are you able to solve problems and communicate with warmth and empathy, even though you’re listening to customer complaints over the phone?**
**Then this Customer Support position might be for you**
**About the Company**
MinMaxDeals is a wholesale distributor of branded cosmetics for e-commerce businesses. MinMaxDeals has been trading since January 2019 as a highly reputable, trusted and reliable wholesale distributor of Luxury Brands in the world of cosmetics, makeup and fragrances in the United States and International markets. We supply to high profile Chain Stores, Department Stores, Wholesalers, Perfume Chain Stores, major e-commerce traders and export to the rest of the world. Our success is built on putting our customers first and working together with them to develop a long lasting relationship. We offer top best selling brands at very competitive prices.
**About the Customer Support Representative Position**
**As our Customer Support Representative you must bring with you**:
- Experience in Customer Service Support and B2B Wholesale Sales
- Experience in Amazon MarketPlace (Seller Central, Amazon Policies, Guidelines, Regulations, etc.)
- Ability to communicate with warmth and empathy through written communication & on the phone.
- Ability to handle customer complaints, provide appropriate solutions and alternatives within the time limits.
- Ability to Multitask and is a quick learner.
- Ability to communicate (spoken and written) in English
- Ability to work Monday to Friday, 9 am to 5 pm PST (Pacific Time), 40 hours per week
- A distraction free environment while answering phone calls (i.e. barking dogs, television noise, music, children, etc.) to be able to devote your full attention to the customer during work hours.
- A High School Degree (University Degree is a plus)
**Your Tasks and Duties as our Customer Support Representative**:
- Use tools and programs to navigate the website, research accounts, review options and solutions for customers, and communicate them effectively.
- Actively problem solve and innovate on behalf of customers with good judgment to ensure the appropriate customer outcome.
- Follow detailed verbal and written instructions.
- Empathize with and prioritize customer needs.
- Work in Constant Contact
- Make suggestions to improve communications and processes where necessary
- Keep record and log of follow up and interactions with customers
- Data entry
- Look for new customers
- Treat customers with respect, resolve conflicts and set appropriate expectations.
**Work Apps as our Customer Support Representative**:
- Shopify
- Google Workspace / Docs
- Phone
- Whatsapp
- WeChat
- Slack
**Our Technical Requirements**:
- Reliable, Wired (not WiFi) Internet Connection (minimum of 50 Mbps Download / 10 Mbps Upload)
- Intel Core i5 or AMD Equivalent, Windows 10/11 Computer, at least 8GB of RAM, with Webcam and Noise Canceling Headset (or Mac Equivalent)
- Backup Power and Internet Connection
**So Why Join Us?**
- Competitive, starting pay at $4.00 per hour
- Performance Raises
- Awesome Company Culture
Tipo de puesto: Tiempo completo
Sueldo: $400 - $500 al mes
Tenemos otros empleos actuales relacionados con este campo que puede encontrar a continuación
-
Customer Service/technical Support Representative
hace 3 semanas
Desde casa, Colombia Peak Support A tiempo completo**Join Peak Support: Where Passion Meets Purpose** At Peak Support, we're not just another outsourcing company—we're a dynamic, fast-growing team that values integrity, respect, excellence, collaboration, and compassion. As a Great Place to Work-Certified company with the best Glassdoor rating in the business process outsourcing (BPO) industry, we're...
-
Customer Service Lead for Us Based Company
hace 3 semanas
Desde casa, Colombia Paired A tiempo completoPaired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located. Our client, Paired, is currently seeking a Customer...
-
Collections Specialist for a Us Based Company
hace 4 semanas
Desde casa, Colombia Paired A tiempo completoPaired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located. Our client is a reputable financial services company...
-
Technical Support Specialist
hace 2 semanas
Desde casa, Colombia US-based Technical Concierge Company A tiempo completoTechnical Support Specialist - Colombia/EcuadorCompensation:$6,000 - $7,200 yearlyResponsibilities: Identify, thoroughly research, and resolve intricate technical problems, documenting and monitoring their progress for timely resolution. Ability to work in a fastpaced environment. Diagnose, troubleshoot, and replicate customer productrelated issues. Ability...
-
Technical Support Specialist
hace 2 semanas
Desde casa, Colombia US-based Technical Concierge Company A tiempo completo**Technical Support Specialist - Colombia/Ecuador** **Compensation**: $6,000 - $7,200 yearly **Responsibilities**: - Identify, thoroughly research, and resolve intricate technical problems, documenting and monitoring their progress for timely resolution. - Ability to work in a fast-paced environment. - Diagnose, troubleshoot, and replicate customer...
-
Sales Representative for a Us Company
hace 1 semana
Desde casa, Colombia MinMaxDeals LLC A tiempo completoWelcome to a world of limitless possibilities! - Are you ready to take charge and make a profound impact on our customers' journey? - Join our fully-remote, dynamic team and be the driving force behind our success as we forge strong relationships, unlock new business opportunities, and exceed sales targets! - If you are passionate about delivering...
-
Customer Support Representative Bilingual
hace 4 semanas
Desde casa, Colombia 1840 & Company A tiempo completo**Job Overview**: We are currently looking for a Customer Support Representative, the individual must be Bilingual with English and Spanish to join our team and assist our valued customers in resolving their inquiries and concerns. If you are a customer-focused individual with excellent communication skills and a strong drive to excel, we want to hear from...
-
Customer Service Representative for Us-based
hace 1 mes
Desde casa, Colombia Paired A tiempo completoPaired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located. Our client, Paired, is currently seeking a Customer...
-
Sales Representative for a Us Company
hace 2 semanas
Desde casa, Colombia MinMaxDeals LLC A tiempo completoWelcome to a world of limitless possibilities Are you ready to take charge and make a profound impact on our customers' journey? Join our fullyremote, dynamic team and be the driving force behind our success as we forge strong relationships, unlock new business opportunities, and exceed sales targets If you are passionate about delivering exceptional...
-
Customer Service Representative
hace 3 semanas
Desde casa, Colombia US Appliance A tiempo completoUS Appliance Repair Customer Service Representative - Give exceptional customer service - Organize and route incoming telephone calls - Able to be multi-player - Computer skills - Use Smartsheet for very basic functions - Must be able to manage time effectively Customer service representative with other office responsibilities. Hourly pay will increase...
-
Customer Service Representative for Cycling
hace 2 semanas
Desde casa, Colombia Paired A tiempo completoPaired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located. Our client, a US-based company in the cycling industry,...
-
Medical Customer Service Representative
hace 1 mes
Desde casa, Colombia Med Supply US A tiempo completoAre you a good communicator? Are you good at sales? Do you enjoy helping people? Do you want to work with a growing start up medical company? Look no further. **Job Details**: - Med Supply US focuses on Continuous Glucose Monitors. - Continuous Glucose Monitors help diabetic patient so they don't have to prick their fingers anymore. - We need customer...
-
Customer Support Representative
hace 2 semanas
Desde casa, Colombia ITACWT LTd A tiempo completoA startup in the field of digital marketing is recruiting a Customer Support Representative! This is a long-term position within a fast-growing company. General description: Reporting to the Customer Support Manager, you will communicate with our customers through the following tasks: - Analysis, understanding, and processing of customer requests for...
-
Live Chat Agent
hace 4 semanas
Desde casa, Colombia Digital Customer Care Company BV A tiempo completo**Remote job. Start right away.** Looking for a varied remote agent role within an innovative global business? Able to speak English fluently? Then we’re looking for you! Digital Customer Care Company is looking for people with a high level of English for the position of Live Chat Agent to work directly for one of our accounts. **Our story (the short...
-
Customer Support Specialist
hace 3 semanas
Desde casa, Colombia Keep A tiempo completo**Our Journey at Keep**: At Keep, we embarked on a mission started by a powerful question: Why hasn't the banking experience caught up with the rapid pace of technology? This continues to fuel our passion for reshaping the Canadian fintech landscape. We provide businesses with a comprehensive suite of cross-border banking services, offering everything from...
-
Marketing Manager for a Us Based Company
hace 2 semanas
Desde casa, Colombia Paired A tiempo completoPaired is a leading US-based company that specializes in providing top-quality remote staffing and recruiting solutions. We are committed to connecting exceptional talent with amazing companies, regardless of geographical limitations. Our mission is to offer remote job opportunities to talented individuals who are passionate about their work.Our client, a...
-
Customer Support Specialist
hace 2 semanas
Desde casa, Colombia MessageBird A tiempo completo**Transform the communications world!**: We’re proud (and excited!) to be transforming the global communications landscape through our Omnichannel Platform-as-a-Service (OPaaS). - ** What’s my job title?** Customer Support Specialist - ** Where in the world? **Remote in Colombia - ** Working hours? **You will work during standard US timezones - ** What...
-
Customer Support Agent
hace 3 semanas
Desde casa, Colombia Able A tiempo completo**Overview** Able is a purpose-driven company focused on making the overall population fitter, healthier, and happier by providing a 360-degree personalized approach to weight care for tens of thousands of people worldwide. We are customer-obsessed, authentic, and super pumped to create innovative tech solutions that are accessible and will impact and...
-
Customer Support Agent
hace 4 semanas
Desde casa, Colombia Able A tiempo completo**Overview** Able is a purpose-driven company focused on making the overall population fitter, healthier, and happier by providing a 360-degree personalized approach to weight care for tens of thousands of people worldwide. We are customer-obsessed, authentic, and super pumped to create innovative tech solutions that are accessible and will impact and...
-
Marketing Manager for a Us Based Company
hace 2 semanas
Desde casa, Colombia Paired A tiempo completoPaired is a leading US-based company that specializes in providing top-quality remote staffing and recruiting solutions. We are committed to connecting exceptional talent with amazing companies, regardless of geographical limitations. Our mission is to offer remote job opportunities to talented individuals who are passionate about their work. Our client, a...
