Customer Success Agent

hace 4 semanas


Cali, Colombia Chiper A tiempo completo

**Sobre Chiper**

Fundada en 2019, Chiper es el ecosistema de comercio electrónico B2B líder en América Latina, que ofrece a una creciente red de 60K tiendas de barrio independientes en la región una ventanilla única para encontrar todo lo que necesitan para su tienda y entregarlo en menos de 24hrs en su negocio.

Contamos con operaciones en Brasil, México, Colombia y Chile. Chiper está uniendo a miles de los 3,7 millones de tiendas de barrio de la región en una de las mayores redes de compradores a granel del mundo. Al agregar la demanda, optimizar toda la cadena de suministro y ofrecer acceso a sistemas de gestión en la tienda y a un mercado de productos financieros, Chiper permite a las tiendas de barrio crecer y prosperar.

Como Customer Success Agent tendrás la oportunidad de ser dar respuesta a los requerimientos de los clientes y drivers.

**Tus principales responsabilidades serán**:

- Agente de call center Bilingüe
- Servicio al cliente
- Cumplimiento de KPIs

**Estamos buscando las siguientes habilidades**:

- Conocimiento en servicio al cliente y herramientas de office

**Otros requerimientos**:

- Bachiller, técnico o tecnólogo
- Disponibilidad de tiempo completo
- Experiência de 1 año como mínimo en el puesto

**Que encontrarás cuando trabajes en Chiper**:
Un entorno gratificante en el que trabajamos duro con energía y pasión por lo que hacemos. Siempre intentamos ver el lado positivo de cada situación, nos esforzamos por ser humildes y hacemos el trabajo independientemente de nuestra posición y nível en la empresa. Nos mueve la pasión y la mentalidad de fundador. Somos personas intrépidas con ganas, hambre y sed de progresar, obtener más conocimientos y evolucionar continuamente. Si crees que te alineas con estos valores, estamos deseando conocerte
- POLÍTICA DE PROTECCIÓN DE DATOS PERSONALES. El SOLICITANTE declara expresamente que conoce y acepta la Política de Autorización de Tratamiento de Datos Personales, la cual le fue debidamente presentada e informada y se encuentra vigente en la Compañía y es aplicable a cualquier persona que voluntariamente suministre sus datos personales y/o sensibles a CHIPER S.A.S. Adicionalmente, el SOLICITANTE declara expresamente que conoce la ubicación en la página web de la_ _Política de Autorización de Tratamiento de Datos Personales de CHIPER_ _S.A.S._ aquí referida, la cual en todo caso puede ser consultada para la Política de Protección de Datos Personales para Colombia y para la _Política de protección de datos personales para México_


  • Ops Manager 2

    hace 2 semanas


    Cali, Colombia Foundever A tiempo completo

    Ops Manager 2 Req ID#: 383648 Gurgaon, IN, 122003 Job Description: Responsible to manage Quality & Training functions as a central POC for the client Manages first-line supervisors that are responsible for managing the day-to-day operations of a team of representatives handling customer inquiries and issues. Ensures client and corporate service, quality...


  • Cali, Colombia Avidbots A tiempo completo

    Avidbots bring robots to everyday life to expand human potential. Our ground-breaking product, the Neo autonomous floor scrubbing robot, is deployed around the world and trusted by leading facilities and building service companies. Headquartered in Kitchener, ON, Canada, Avidbots is a 100% vertically integrated technology company, offering comprehensive...


  • Cali, Colombia TaskUS A tiempo completo

    So what does a Teammate really do? Think of yourself as the backbone of the company, not just anyone is qualified for this role! We make sure we get the best of the bests. After all, we are a ridiculously good company with our employees being the top notch. So come on, we need your full concentration on what it's like being a Teammate Imagine yourself going...

  • Support Advisor

    hace 4 semanas


    Cali, Colombia TaskUS A tiempo completo

    **Requirements**: - Advanced English level C1 - Tech savvy - understanding of the e-commerce language and programming - A background or interest in business, marketing, retail, or sales. - Ran or had exposure to running a business or being an entrepreneur. - BPO experience - Sales oriented - Customer service oriented - Proactive - able to solve challenging...

  • Business Insights Analyst

    hace 4 semanas


    Cali, Colombia TaskUS A tiempo completo

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...


  • Cali, Colombia Solvo Global A tiempo completo

    **Position**:Implementation Specialist **City**:Cali (On site) **Schedule**:Monday to friday from 10am to 8pm **Remuneration**: $4'500.000 - 5'000.000 **Job description**: Our Implementation Specialists are responsible for the successful conversion of clients onto the isolved HCM platform by working with leadership and the client to ensure a smooth...


  • Cali, Colombia Colgate-Palmolive A tiempo completo

    No Relocation Assistance Offered 154144 - Cali, Valle del Cauca, Colombia Do you want to come to work with a smile and leave with one as well? In between those smiles, your day consists of working in a global organization, continually learning and collaborating, having stimulating discussions, and making impactful contributions! If this is how you see your...

  • Web Developer/seo

    hace 1 mes


    Cali, Colombia Eddy Pump A tiempo completo

    We are a leading group of industrial B2B companies with a strong global presence. Our commitment to excellence, innovation, and customer satisfaction drives our success in the market. As we continue to expand our digital presence, we are seeking a talented and experienced WordPress Website Manager and SEO Specialist to join our team on a full-time basis. As...

  • Head of R&D Products

    hace 6 días


    Cali, Colombia Foundever A tiempo completo

    Head of R&D Products Req ID#: 384704 Bogotá, CO Cali, CO Barranquilla, CO Job Description:  Context To drive the successful development of each R&D application, we are looking for a Head of Products. The main missions will be to deliver value to customers and stakeholders, achieve business objectives, advance the company’s competitive position, and...


  • Cali, Colombia Foundever A tiempo completo

    Senior Node.js/AWS Developer Req ID#: 384705 Bogotá, CO Barranquilla, CO Cali, CO Job Description: ContextTo help our clients in their team communication efforts, we have developed "Oneteam": the next generation, cloud-based internal collaboration and monitoring application. Oneteam enables every customer care agent and team lead to train, work and...

  • Supply Planning Analyst

    hace 4 semanas


    Cali, Colombia Mondelēz International A tiempo completo

    **Job Description**: **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It Possible.** You will be responsible for production planning of SKUs on specific manufacturing assets. You will conduct mid - and long-term planning through to finite scheduling. You will also work closely with...


  • Cali, Colombia Foundever A tiempo completo

    Dutch speaking Quality Analyst - Athens, Greece Req ID#: 373157 Athens, Athens, GR Job Description: About Foundever™ Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative...

  • HR Business Partner

    hace 4 semanas


    Cali, Colombia Baxter A tiempo completo

    This is where you save and sustain lives At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in...

  • Sr. HR Generalist

    hace 1 mes


    Cali, Colombia TaskUS A tiempo completo

    Want to be part of a company that is changing the game for some of the world's most notable brands and disruptive companies? We thought so. In this role, you will be an integral part of the HR team assisting with Employee Relations and special projects. At TaskUs we look for individuals who are constantly striving for excellence in both their personal and...

  • Head of Finance LATC&C

    hace 6 días


    Cali, Colombia lesaffre A tiempo completo

    Job area Finance Category Baking Location Cali, Colombia Contract type Permanent Contract Experience 5 to 10 years Job description Job Main Contributions Be a key strategic partner in driving financial performance and supporting the overall business objectives. Support the local CODIR with the business analysis (Business Partnership) Manages the...


  • Cali, Colombia Foundever A tiempo completo

    Continuous Improvement Analyst for Foundever - Athens, Greece Req ID#: 383133 Athens, GR, 104 34 Job Description: About Foundever™ Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands....

  • Accts Payable

    hace 4 semanas


    Cali, Colombia Colgate-Palmolive A tiempo completo

    No Relocation Assistance Offered 148821 - Cali, Valle del Cauca, Colombia **Do you want to come to work with a smile and leave with one as well? In between those smiles, your day consists of working in a global organization, continually learning and collaborating, having stimulating discussions, and making impactful contributions!** **If this is how you...


  • Cali, Colombia Banco Popular de Puerto Rico A tiempo completo

    At **Popular, **we offer a wide variety of services and financial solutions to serve our communities in Puerto Rico, United States & Virgin Islands. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our...


  • Cali, Colombia TaskUS A tiempo completo

    **About TaskUs**:TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

  • Head of Finance LATC&C

    hace 3 días


    Cali, Colombia Lesaffre A tiempo completo

    Job DescriptionJob Main ContributionsBe a key strategic partner in driving financial performance and supporting the overall business objectives.Support the local CODIR with the business analysis (Business Partnership)Manages the Local Accountancy, Tax & Finance analysis that’s remain in their country (not supported by SSC)Validates and control the process...