Healthcare Quality Assurance Specialist
hace 7 días
At Third Way Health, we strive to deliver exceptional patient experiences while reducing the administrative burden on healthcare professionals. Our technology platform and world-class services empower medical practices and organizations to provide top-notch care.
About the RoleThe Clinical Operations Coordinator will be responsible for ensuring the quality of our virtual front office (VFO) and business process outsourcing (BPO) services. This includes monitoring department-level, service-level, and individual-level quality to assess team performance, technical accuracy, and adherence to company policies.
- Designs and implements call-related and non-call-related monitoring formats and quality standards.
- Performs call-related and non-call related monitoring, providing trend data to stakeholders.
- Utilizes a quality monitoring data management system to track performance at the team and individual level.
- Promotes patient and provider listening programs to identify needs and expectations.
- Provides actionable data to internal support groups.
- Coordinates call calibration sessions for Team Leads and Assistant Team Leads.
- Delivers feedback to Team Leads, Assistant Team Leads, and other management.
- Prepares internal and external quality reports for management review.
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Quality Assurance Specialist
hace 7 días
Medellín, Antioquia, Colombia BairesDev A tiempo completoWe are seeking a Quality Assurance Specialist to join our team of experts at BairesDev. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality of our software products by analyzing end-user requirements, defining and documenting test plans, executing test cases, debugging, detecting errors, and generating reports of test...
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Quality Assurance Specialist
hace 21 horas
Medellín, Antioquia, Colombia Ea Strategy A tiempo completoAt Ea Strategy, we are seeking a highly skilled Quality Assurance Specialist to join our team. As a key member of our software development lifecycle, you will play a crucial role in ensuring the highest quality products for our customers.About the Role:7+ years of experience in software testing, specializing in test automation, manual testing, and API...
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Automation Quality Assurance Specialist
hace 7 días
Medellín, Antioquia, Colombia Cidenet A tiempo completoAbout the RoleWe are seeking a highly skilled Automation Quality Assurance Specialist to join our team at Cidenet.The ideal candidate will have 3 to 5 years of experience in quality control, focusing on testing web and mobile applications. They will design, implement, and execute test plans for React and React Native applications, ensuring quality and...
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Senior Quality Assurance Specialist
hace 7 días
Medellín, Antioquia, Colombia Recurly A tiempo completoAbout RecurlyRecurly is a leading provider of subscription management platforms. Our versatile platform empowers businesses to manage the entire subscription lifecycle, from onboarding to recurring revenue growth. With our platform, thousands of companies across 55 countries have deployed subscription billing, enabling billions of credit card transactions...
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Quality Assurance Engineer
hace 6 días
Medellín, Antioquia, Colombia Forestown International Consulting Inc. A tiempo completoAbout the JobWe are looking for a seasoned Quality Assurance Engineer to lead our quality management efforts on the Medellin Metro de la 80 project. The successful candidate will be responsible for ensuring the delivery of the railway system meets quality requirements and technical specifications.Key ResponsibilitiesDevelop quality management strategies:...
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Quality Assurance Representative
hace 3 semanas
Medellín, Antioquia, Colombia Solvo Global A tiempo completoQuality Assurance RepresentativeExperiência relacionada:1 año en funciones relacionadasHorarios:Lunes - Viernes, 8 am - 6 pmRemuneración3.000.000 COP- **Inglés**:**85 - 90%**_Descripción de cargo:Garantiza que se logren las métricas de calidad planteadas, que se sigan las Mejores Prácticas y que se brinde un Servicio al Cliente a nuestros Clientes...
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Senior Quality Assurance Expert
hace 1 semana
Medellín, Antioquia, Colombia BairesDev A tiempo completoAt BairesDev, we leverage technology expertise to deliver cutting-edge solutions that drive significant impact worldwide.Job DescriptionWe are seeking a Senior Quality Assurance Expert to join our team of top-notch professionals. In this role, you will be responsible for ensuring the quality of our software products by analyzing end-user requirements,...
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Technical Quality Assurance Lead
hace 7 días
Medellín, Antioquia, Colombia BairesDev A tiempo completoBairesDev is a leading technology company that delivers innovative solutions to global clients. We are seeking a Technical Quality Assurance Lead to join our team of experts who share a passion for delivering high-quality software products.About the RoleIn this role, you will be responsible for leading the quality assurance process, ensuring that our...
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ERP Quality Assurance Specialist
hace 1 semana
Medellín, Antioquia, Colombia Sana Commerce A tiempo completoCompany Overview Sana Commerce is a fast-growing SaaS company that empowers manufacturers, distributors, and wholesalers to thrive in B2B commerce complexity.We're committed to creating an inclusive environment where diverse teams come together to drive success. Our mission is to transform the way businesses buy and sell, so they can grow, build stronger...
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Quality Assurance Specialist
hace 3 semanas
Medellín, Antioquia, Colombia Dsv A tiempo completoJob Req Number: 66184Time Type: Full TimeFunciones del cargo1.Asesorar técnicamente al representante legal respecto de las características de los dispositivosmédicos, productos cosméticos, productos de higiene doméstica, así como atender losrequerimientos de la normatividad vigente frente a la calidad de los mismos;2.Apoyar el proceso de selección de...
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SAP Quality Assurance Specialist
hace 6 días
Medellín, Antioquia, Colombia Sana Commerce A tiempo completoAbout UsSana Commerce is a dynamic, fast-moving SaaS company that revolutionizes B2B commerce together with our customers.We go beyond solutions, providing the tools and support they need to grow.The RoleYou will design, develop, and execute test cases to ensure quality assurance for SAP ECC and SAP S/4HANA ERPs.This includes testing core Sana...
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Lead Quality Assurance Engineer
hace 2 días
Medellín, Antioquia, Colombia Lean Tech A tiempo completoJoin Lean Tech , a rapidly growing IT leader, and take charge of ensuring top-tier product quality through test automation, manual validation, and process optimization . WHAT YOU'LL DO: Oversee strategic QA planning & execution across web and mobile applications. Develop and implement test automation frameworks to enhance efficiency. ...
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Senior Quality Assurance Expert
hace 7 días
Medellín, Antioquia, Colombia BairesDev A tiempo completoAbout UsBairesDev is a technology leader with over 15 years of experience in delivering cutting-edge solutions to prominent clients, including Google. Our diverse team of over 4,000 experts from the world's top 1% of tech talent works remotely on projects that have a significant global impact.Job OverviewWe're seeking an exceptional QA Senior Analyst...
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Quality Assurance Specialist
hace 1 hora
Medellín, Antioquia, Colombia Sportserve A tiempo completoJob Description:Sportserve is a leading sports betting and technology company, focused on delivering exceptional user experiences worldwide. Our global team employs over 2,000 people, offering diverse career paths in Technology, Trading, Operations, and Media. We pride ourselves on fostering a culture that values diversity, international collaboration, and...
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Patient Experience Manager
hace 6 días
Medellín, Antioquia, Colombia Third Way A tiempo completoWe are seeking a highly skilled Patient Experience Manager to join our team at Third Way Health. In this role, you will be responsible for assessing the quality of our services and identifying areas for improvement. Your expertise in healthcare and managing call center operations will be essential in driving patient satisfaction and loyalty.About the...
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Quality Assurance Expert
hace 1 día
Medellín, Antioquia, Colombia Humanly (humanly) A tiempo completoAbout HumanlyHumanly is a pioneer in the field of Business Processing Outsourcing (BPO) with a focus on delivering next-generation customer experience to fast-growing technology companies. With a global presence, we have established ourselves as a reliable partner for businesses looking to expand their reach and improve their customer engagement.Our People...
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Practical Healthcare Provider
hace 6 días
Medellín, Antioquia, Colombia Wellpath A tiempo completoOur Commitment to Quality CareWe are committed to delivering high-quality patient care by fostering a culture of excellence and continuous improvement. Our team of healthcare professionals works together to ensure that every patient receives the best possible care. We believe in the importance of empathy, compassion, and understanding in every interaction...
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Quality Assurance Leader
hace 2 días
Medellín, Antioquia, Colombia Lean Tech A tiempo completoCompany OverviewLean Tech is a rapidly growing IT leader that empowers innovation through top-tier product quality. Our mission is to deliver cutting-edge technology solutions that meet the evolving needs of our customers.
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Service Quality Assurance Professional
hace 13 horas
Medellín, Antioquia, Colombia Evolution Gaming Limited A tiempo completoJoin our Team of ExpertsAbout Evolution Gaming Limited:We are a leading provider of online live casino solutions, dedicated to delivering exceptional gaming experiences to our customers. Our cutting-edge technology and innovative approach have made us a trusted partner for operators worldwide.About the Role:This is a challenging and rewarding role that...
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Quality Engineer
hace 7 días
Medellín, Antioquia, Colombia Forestown International Consulting Inc. A tiempo completoCRRC and MOTA Engil Colombia, as subcontractors of the Medellin Metro, are responsible for the design, construction, testing, and commissioning of the Metro de la 80 project.As the world's largest railway equipment supplier, CRRC will provide vehicles, communication systems, electrification systems, signaling systems, fire protection systems, automatic...