Client Manager Latam
hace 1 día
Description
That thing we do
We’re the Operating System for the Music Industry - a platform that pumps up the jam of every play.
We connect all players of the industry to amplify the value of music. Driven by machine learning and copyright expertise, our system pumps neutral data and authoritative knowledge to everyone along the chain. For those who make or use music, we allow them to plug in to our O.S. to ease operations, increase earnings, and get in sync with everyone else.
Who the FAQ are BMAT
BMAT started in 2005 when a group of engineers with a passion for music decided to spin-off from an audio research lab in Barcelona. We’re now over 160 people, spread across Barcelona, Buenos Aires, Lima, Rio de Janeiro, London, Paris, Nairobi, Oslo, Tel-Aviv, Singapore, Tokyo, Manila, Bangkok and Lagos.
We’re a team of pretty decent people who enjoy working with each other. We’re open-minded and well-traveled, coming from all parts of the world. We’ve got rappers, producers, cello players, DJs, and songwriters. The passion for music, the excitement for innovative technology and Barcelona as a backdrop has proven to make a good combination.
Join us from wherever you are on our mission to help make music live forever.
We say there’s a BMAT touch. We believe it has to do with being passionate, obsessive, nice, generous, honest, self-motivated, entrepreneurial, intrepid, crazy, extraordinary, creative, agile, human, friendly, smart, witty, talented, naive, optimistic, surprising, sensual, and nerdy, but not very hipster (unfortunately). Our way of being is always sprinkled with transparency, perseverance, flexibility, open-mindedness and trustworthiness.
What you will be doing
We are looking for a talented Client Manager to lead the Operations of a wide range of new clients. You are expected to perform a transversal role, translating new customers’ needs into technical specifications, planning and delivering excellent services.
Delivering excellent services and results to clients
Understanding clients’ needs and finding optimal solutions
Discerning the technical capabilities of the tools and the team and translate them to clients
Transforming clients’ challenges into opportunities for growth
Creating better internal processes and leading changes
Developing creative solutions for existing and new clients
**Requirements**:
All About You
+2 years experience in project management, technical account management or client support in technical environments
Highly organised, multitasker and with strong attention to detail
Initiative, drive, enthusiasm and entrepreneurial attitude
Excellent decision-making, critical thinking and problem-solving
Passion about listening, asking, understanding and communicating
Love for teamwork and learning
Computer literacy
Be comfortable dealing with a large amount of data and numbers
Knowledge or experience in the music industry is a plus
Fluency in English and Spanish.
**Benefits**:
You Can Enjoy
Flexible working hours and location
Flat hierarchy
You can make the role your own and run your own development
Online language classes to improve your Spanish, Catalan or English
Online and onsite courses and music industry workshops run by inhouse experts
We’ll provide you with all equipment needed for you to be comfortable
Unlimited time off because we believe that you know best when you need to rest.
Diverse perspectives drive innovation, and innovation is kind of our thing. Our open-minded and flexible culture organically fosters this diversity. We've learnt that we thrive on learning from each other, so we don't just welcome but actively hire a range of open-minded people from all walks of life. Our team is made up of people with different backgrounds, perspectives, orientations, abilities, musical tastes, dress sense and time-zones - but we all have one common goal: Making the music world a better place. With equal opportunities for everyone, BMAT is a pretty nice place to work.
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