Applications Support Analyst
hace 5 meses
Provide functional and technical analysis.
- Troubleshoot and resolve escalated tickets and communicate the solution to customers via the Service Desk or other support personnel.
- Develop or adapt training material.
- Negotiate with vendors.
- Gather and validate change requests and bug fix requirements and liaise with Development team.
- In Functional Support Analyst role: Answer, analyze and provide quality checks for incoming tickets and route them appropriately.
- Liaise with Service Desk on ticket auto-assignment.
- Produce metric reports on incoming tickets.
- Provide governance to ensure tickets are fixed on time.
- Organize ad-hoc backlog campaigns.
- In Technical Analyst role: Respond to ALM tickets on reported system bugs and enhancements.
- Liaise with the Functional Analyst on reported system issues.
- Work with the data centers and monitor the performance of the systems.
- define the technical solution with the Architecture team to meet business requirements, as well as the project plan, resources, schedule, and budget required to deliver the solution.
- Manage the L3 development teams.
- Provide system monitoring and performance.
- Maintain the systems’ technology stack.
- Operate within the Security operations standards and guidelines.
- Good knowledge in HTML and Python coding
- Exposure to Knockout JS
- Basic understanding on SQL would be an added advantage.
- Integration knowledge in SOAP and REST based web services
- Should have basic understanding on Business Process Flow, UI design and data migration.
- Basic understanding on Visual Studio and Javascript
- Presentation skills. Bogota, Colombia | Job Description Schlumberger | 2 Schlumberger-Private
- Good interpersonal communication skill.
- Bright, highly self-motivated and driven team player.
**Perks And Benefits**:
***International Opportunities****:
Global adventure, broad exposure, and limitless learning await you. You'll be part of the most multi-cultural and diverse team of experts in any industry, anywhere.
***Insurance****:
Health, vision, and dental insurance for you and your dependents available from day 1
**Diverse And Inclusive Culture****:
Our exceptional and diverse people are the pulse and spirit of who we are. Every day, you will enrich your knowledge in an environment where differences in thought, creativity and experiences are embraced.
***Hybrid Work****:
BlueFLEX offers you more flexibility for a better work-life balance and empowers you to continuously perform at a high level regardless of where you're working from. Check eligibility in job description.
SLB offers equal employment opportunity. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or other characteristics protected by law.
SLB ofrece igualdad de oportunidades en el empleo. Los Solicitantes cualificadoes son considerados sin distincion de raza, color, religion, sexo, orientacion sexual, identidad de genero, origen nacional, edad, discapacidad u otras caracteristicas protegidas por la ley.
-
Onsite Support Analyst
hace 4 meses
Cota, Cundinamarca, Colombia SLB A tiempo completoDescripción de la oferta - The - **Onsite Support Analyst** is responsible for serving as a desktop support expert responsible for computer hardware, software (location specific or global) and peripherals. The Onsite Support Analyst acts as the second point of escalation for the resolution of desktop or laptop related incidents, service requests and...
-
Applications Support Analyst 2
hace 2 meses
Bogotá, Cundinamarca, Colombia Citi A tiempo completoThe Applications Support Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or...
-
Onsite Support Analyst
hace 4 meses
Cota, Cundinamarca, Colombia Schlumberger A tiempo completoThe **Onsite Support Analyst **is responsible for serving as a desktop support expert responsible for computer hardware, software (location specific or global) and peripherals. The Onsite Support Analyst acts as the second point of escalation for the resolution of desktop or laptop related incidents, service requests and connectivity issues. **In Junior...
-
Junior Service Desk Analyst
hace 3 semanas
Cota, Colombia Onesubsea A tiempo completoThe Service Desk Analyst is responsible for providing first and second level administrative and technical support for the resolution or escalation of laptop and desktop hardware and software related problems, as well as issues related to IP telephony, connectivity, security, servers, and real-time operations. The Service Desk Analyst serves as the initial...
-
IT Support Analyst
hace 2 meses
Bogotá, Cundinamarca, Colombia TRANS-PRO LOGISTICS A tiempo completo**Exciting Bilingual IT Support Analyst Opportunity at Trans-Pro Logistics Inc** Join Trans-Pro Logistics Inc, a dynamic and rapidly growing third-party Transportation and Logistics provider with over three decades of experience. We specialize in freight services across Canada, the United States, and Mexico, delivering exceptional transportation solutions...
-
Tax Analyst
hace 5 meses
Cota, Cundinamarca, Colombia Schlumberger A tiempo completo**About SLB** **About this role** The Tax Analyst is responsible for preparing complex corporate tax returns and relevant internal reports. The Tax Analyst reviews the statutory fiscal accounts within defined time frames, and teach new members of the Tax team. **Responsibilities** - Prepare, review and file entities corporate tax returns and indirect tax...
-
Business Process Analyst
hace 5 meses
Cota, Cundinamarca, Colombia Schlumberger A tiempo completoThe Business Process Analyst is responsible for serving as liaison between organizational stakeholders, end users and the technical solution development team. The Business Process Analyst manages the processes and techniques that will elicit the information needed from the business and its users to facilitate the development of a solution. This person...
-
Cash Applications Treasury Analyst
hace 5 meses
Cota, Cundinamarca, Colombia Schlumberger A tiempo completoMatch and clear open item managed treasury and accounts receivables accounts. - Research payments and adjustments for Collections and Credit. - Provide reports and support for audit requests. - Perform account reconciliations and collection reports. - Understand and comply with Sarbanes-Oxley requirements. Good level of english, accountant **Perks And...
-
Cash Applications Treasury Analyst
hace 5 meses
Cota, Cundinamarca, Colombia Schlumberger A tiempo completoMatch and clear open item managed treasury and accounts receivables accounts. - Research payments and adjustments for Collections and Credit. - Provide reports and support for audit requests. - Perform account reconciliations and collection reports. - Understand and comply with Sarbanes-Oxley requirements. NAM **Perks And Benefits**: ***International...
-
Business Process Analyst
hace 5 meses
Cota, Cundinamarca, Colombia Schlumberger A tiempo completoThe Business Process Analyst is responsible for serving as liaison between organizational stakeholders, end users and the technical solution development team. The Business Process Analyst manages the processes and techniques that will elicit the information needed from the business and its users to facilitate the development of a solution. This person...
-
Support Associate
hace 1 mes
Bogotá, Cundinamarca, Colombia Quorum Business Solutions A tiempo completo**Support Associate - Measurement Applications** **Work Hours: 8:00AM - 5:00PM CENTRAL TIME** **Location: Bogota, Colombia** **Model of Work: Hybrid** **_ Please Submit your CV/Resumé in English._**_ _**_Only resumes submitted in English will be considered._** Are you excited by challenges? Do you enjoy working in a fast-paced, international, and...
-
Service Desk Support Specialist
hace 2 semanas
Cota, Colombia Onesubsea A tiempo completo{"h1": "Service Desk Analyst", "h2": "Job Summary", "p": "We are seeking a highly skilled Service Desk Analyst to join our team at Onesubsea. As a Service Desk Analyst, you will be responsible for providing first and second level technical support to our customers, resolving or escalating issues related to hardware, software, and network problems. You will...
-
Ap Accountant Analyst
hace 4 meses
Cota, Cundinamarca, Colombia Schlumberger A tiempo completo**About us** We are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all. Our inclusive culture is the key to our success. We collaborate with our internal community of colleagues, alumni, and our valued external partners to support each...
-
Senior Support Analyst, Colombia
hace 1 mes
Bogotá, Cundinamarca, Colombia Ci&T A tiempo completoWe are** tech transformation** specialists, we are** CI&T. We combine the disruptive power of Artificial Intelligence with human expertise to support large companies in navigating changes in technology and business. With 30 years of experience, 6,000 workers, offices in 10 countries and talents across 5 continents. We operate in the fields of design,...
-
Tax Analyst
hace 5 meses
Cota, Cundinamarca, Colombia Schlumberger A tiempo completoThe Tax Analyst is responsible for preparing complex corporate tax returns and relevant internal reports. The Tax Analyst reviews the statutory fiscal accounts within defined time frames, and teach new members of the Tax team. - Prepare, review and file entities corporate tax returns and indirect tax returns. - Review statutory fiscal accounts to meet filing...
-
IT Support Analyst
hace 1 mes
Bogotá, Cundinamarca, Colombia Univision communications inc A tiempo completoTelevisaUnivision is the leading Spanish-language media company in the world! We’re investing in our content, our people, and our properties, which span digital, streaming, social, audio, linear and live events. We’re growing our offerings, building on the launch of our successful streaming platform ViX. We are actively seeking a IT Support Analyst -...
-
Junior Service Desk Analyst
hace 4 meses
Cota, Cundinamarca, Colombia Schlumberger A tiempo completoThe Service Desk Analyst is responsible for providing first and second level administrative and technical support for the resolution or escalation of laptop and desktop hardware and software related problems and problems related to IP telephony, connectivity, security, servers and real time operations. The Service Desk Analyst serves as the initial point of...
-
Service Desk Analyst
hace 4 semanas
Cota, Cundinamarca, Colombia Schlumberger A tiempo completo**About SLB**: - We are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all.- At SLB, we recognize that our innovation, creativity, and success stem from our differences. We actively recruit people with a diverse range of backgrounds and...
-
Tax Analyst
hace 2 meses
Cota, Cundinamarca, Colombia Schlumberger A tiempo completoThe Tax Analyst is responsible for preparing complex corporate tax returns and relevant internal reports. The Tax Analyst reviews the statutory fiscal accounts within defined time frames, and teach new members of the Tax team. - Prepare, review and file entities corporate tax returns and indirect tax returns. - Review statutory fiscal accounts to meet filing...
-
Support Engineer
hace 2 meses
Bogotá, Cundinamarca, Colombia Sutherland A tiempo completo**Company Description**: - We are _**_One Sutherland_**_ — a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experience and background. We celebrate our diversity and embrace it whole-heartedly. Sutherland is an equal opportunity employer. We...