Help Desk Analyst

hace 8 meses


Desde casa, Colombia World Business Lenders, LLC A tiempo completo

World Business Lenders (WBL) provides general purpose short-term real estate collateralized commercial loans to a broad customer base comprised of small and medium sized businesses throughout the United States that lack access to traditional funding.

This is a Contract/Consultant position. Generally, working hours will be 9:00am-6:00pm Eastern Time, Monday through Friday, although hours worked may be greater based upon operational requirements. The job requires **excellent oral and written command of the English language. Resumes must be submitted in English.**

**Essential functions and responsibilities include**:

- Experience working and supporting clients in a remote environment.
- Must manage time effectively and be motivated, reliable, and a self-starter.
- Ability to work in a fast-paced environment.
- Understanding of Active Directory environment.
- Proficient in the management of Azure AVD and O/M365.
- Proficient with PowerShell.
- Proficient with the Zendesk Ticket system.
- Troubleshooting and resolving computer-related technical issues.
- Perform other duties as required.

**Requirements**:

- Bachelor’s degree in Computer Science or related discipline with a minimum of 2 or more years of work experience in a business environment.
- Maintain accurate documentation and have excellent written and communication skills.
- Critical thinking and good attention to detail in all aspects of administrative support.
- Strong technical background.
- Strong analytical and problem-solving skills.
- The ability to work with a high degree of accuracy and to manage multiple issues and demands.
- Must be dependable by meeting deadlines, working independently, being accountable for work, and having good attendance record management.
- A strong sense of urgency and a desire to succeed

**Benefits**
- CONTRACT/CONSULTANCY POSITION
- Salary: DOE
- 11 US Paid Holidays per year


  • Help Desk Manager

    hace 7 meses


    Desde casa, Colombia Howdy A tiempo completo

    **We're Not A Software Factory; In fact We're the Anti-Factory** Traditional software factories have reverse incentives and developers suffer the consequences: work extra for less rewards. **We work in a better way.** Our business model is aligned with you**:as you get paid more, we get paid more.** How we work: we don't track your hours - flexible work...

  • Help Desk

    hace 7 meses


    Desde casa, Colombia MIG Com A tiempo completo

    Manage Help Desk / Support Queue and Coordinate resources to resolve cases for customers in the USA. all Support cases originate from the US for US customers. You will be coordinating support cases between US customers and US based support engineers. (you are not providing the support, but coordinating) Work is conducted 100% in English. 100% remote...

  • IT Help Desk Agent

    hace 8 meses


    Desde casa, Colombia CRG Solutions A tiempo completo

    As an IT Help Desk Agent, your primary responsibility is to provide technical assistance and support to end users within the organization. You will be the first point of contact for any IT-related issues or inquiries and will play a crucial role in ensuring the smooth operation of computer systems, software, hardware, and network...


  • Desde casa, Colombia Lean Tech A tiempo completo

    Lean Tech is a ** fast-growing** company located in **Medellín, Colombia**. We currently have one of the most prominent networks within the **entertainment**, **financial, **and **logistics** industries. Our corporate projections represent **hundreds** of opportunities for our professionals to **grow** and **boost** their careers. Working with us means...

  • Deal Desk Analyst

    hace 7 meses


    Desde casa, Colombia ServiceTitan A tiempo completo

    Ready to be a Titan? Our Revenue Operations team inspires the entire company forward by diving into the details of how we acquire, support, and grow customers every day. We are a tight-knit crew that provides recommendations and insights on the full customer journey, from Marketing to Customer Success. We all have a shared passion for helping small...

  • Service Desk Engineer

    hace 7 meses


    Desde casa, Colombia Lean Tech A tiempo completo

    **Company Overview**: Cloud Revolution is seeking an organized, helpful, and passionate “do-er” who loves to cross things off lists. The right person for this role naturally pushes projects and tasks to completion, enjoys encouraging and assisting others, and is eager to learn about interrelated voice technologies, sometimes while under pressure to...

  • Tax Analyst

    hace 8 meses


    Desde casa, Colombia Spreetail A tiempo completo

    We are looking for a Tax Analyst to join our team!. The Tax Analyst within the Accounting department will be responsible for maintaining the tax calendar and for the timely, accurate filing of various tax-related reports, and payment of amounts owed. We expect successful people to drive the results that impact our larger goals. We will hold you accountable...


  • Desde casa, Colombia Idealmedic A tiempo completo

    En Idealmedic, buscamos un profesional destacado para ocupar el cargo de Líder Operativo de Servicios Sanitarios en nuestra sede de Bogotá, Colombia. Esta posición es ideal para alguien apasionado por la gestión operativa y con experiencia en servicios sanitarios.Resumen del CargoSe busca a un/a Coordinador/a de Operaciones dinámico/a y apasionado/a que...

  • Service Desk Lead

    hace 2 semanas


    Desde casa, Colombia Kin + Carta A tiempo completo

    **The opportunity**: At Kin + Carta, we’ve got opportunities to offer you — for growth, for leadership, for big, world-changing impact and for, dare we say it, fun. We are a global workforce that is committed to building a world that works better for everyone. And that starts with our Kin. That’s why we’re proud of: - The life we create within our...

  • Financial Analyst

    hace 8 meses


    Desde casa, Colombia Spreetail A tiempo completo

    Spreetail is seeking a Financial Analyst to join its team. The Financial Analyst will be responsible for billing statements, AR aging report and implementing strategies to mitigate credit risk. We expect successful people to drive the results that impact our larger goals. We will hold you accountable to the work you do and the results you drive. **How you...


  • Desde casa, Colombia Parser Limited A tiempo completo

    **Senior Business Analyst - LATAM** This position offers you the opportunity to join a fast-growing technology organization that is redefining productivity paradigms in the software engineering industry. Thanks to our flexible, distributed model of global operation and the high caliber of our experts, we have enjoyed triple digit growth over the past five...


  • Desde casa, Colombia Idealmedic A tiempo completo

    Somos Idealmedic, una empresa ubicada en España y Colombia, líder en innovación y excelencia en el campo de la atención sanitaria, nos enorgullece ofrecer una amplia gama de servicios, desde la gestión hospitalaria hasta la telemedicina y la atención domiciliaria. Nuestra filosofía se basa en cuatro pilares fundamentales: transparencia, dedicación,...


  • Desde casa, Colombia Idealmedic A tiempo completo

    Somos Idealmedic, una empresa ubicada en España y Colombia, líder en innovación y excelencia en el campo de la atención sanitaria, nos enorgullece ofrecer una amplia gama de servicios, desde la gestión hospitalaria hasta la telemedicina y la atención domiciliaria. Nuestra filosofía se basa en cuatro pilares fundamentales: transparencia, dedicación,...


  • Desde casa, Colombia Idealmedic A tiempo completo

    Somos Idealmedic, una empresa ubicada en España y Colombia, líder en innovación y excelencia en el campo de la atención sanitaria, nos enorgullece ofrecer una amplia gama de servicios, desde la gestión hospitalaria hasta la telemedicina y la atención domiciliaria. Nuestra filosofía se basa en cuatro pilares fundamentales: transparencia, dedicación,...


  • Desde casa, Colombia Idealmedic A tiempo completo

    Somos Idealmedic, una empresa ubicada en España y Colombia, líder en innovación y excelencia en el campo de la atención sanitaria, nos enorgullece ofrecer una amplia gama de servicios, desde la gestión hospitalaria hasta la telemedicina y la atención domiciliaria. Nuestra filosofía se basa en cuatro pilares fundamentales: transparencia, dedicación,...


  • Desde casa, Colombia Formula.Monks A tiempo completo

    As a Technical Business Systems Analyst, you will work with small cross-functional teams to identify and map existing or new technical systems to support our client’s products. This role is expected to make significant contributions through the entire software development life cycle, from inception to successful implementation of enterprise...


  • Desde casa, Colombia Lean Tech A tiempo completo

    Currently, we are seeking a Tier1 Support Analyst, with a strong English level to join our team. Here are the challenges that our next warrior will face and the requirements we look for: **Position Title**: Tier 1 Support Analyst **Location**: **What you will be doing**: As a Support Analyst, you will be at the forefront of our customer support efforts,...

  • Cyber Security Analyst

    hace 3 días


    Desde casa, Colombia TheHive A tiempo completo

    **POSITION**:Cyber Security Analyst **SECTION/UNIT**:Technology Team **Reports to**: Chief Technology Officer **Supervises**:N/A **JOB PURPOSE** The Cyber Security Analyst will be responsible for protecting all of the companys hardware, software, and networks from cybercriminals. The analyst's primary role will be to understand the company IT...


  • Desde casa, Colombia Thirdera A tiempo completo

    **Thirdera** is looking for highly skilled **Sr. Business Analyst **to join TeamEra! **What is Thirdera?** Thirdera is a global services provider that uses ServiceNow to help enterprises unlock their business and customer workflows in the cloud through digitization and automation. Thirdera brings together the power of the ServiceNow platform and its...


  • Desde casa, Colombia Thirdera A tiempo completo

    **Thirdera is looking for highly skilled MID.QA Analyst to join us!** **What is Thirdera ?** Thirdera is a global services provider that uses ServiceNow to help enterprises unlock their business and customer workflows in the cloud through digitization and automation. Thirdera brings together the power of the ServiceNow platform and its limitless potential...