HR Generalist

hace 6 días


Bogota, Colombia Transcom A tiempo completo

The human resources generalist is the person in charge of monitoring all situations related to employees, and thus being the primary point of contact between Human Resources and collaborators.
This person must have the ability to efficiently execute their tasks and also analyze the information obtained to provide visibility on any situation that affects the rotation and satisfaction of any employee in the company.

**Key Responsibilities**:
1. Guide weekly feedback sessions with collaborators, identify cases of possible job desertion and notify the parties involved in a timely manner to support the subsequent generation of retention strategies.
2. Meet weekly with the leadership teams of each client and/or campaign to evaluate the potential risk of employees and thus propose action plans that reduce employee rotation.
3. Conduct exit interviews of all employees who have left the company, in order to detect opportunities for improvement in the company's processes.
4. Provide constant feedback to the leaders of each campaign on any issue that may affect employee satisfaction.
5. 1:1 retention sessions with employees when necessary, ensuring the correct use of the information collected by the support areas.
6. Follow up on cases that happen with collaborators to guarantee improvement in conditions and situations.
7. Be the point of contact between operations and company management to ensure alignment between the needs of the collaborator and the needs of the company.
8.Maintain a high level of confidentiality and professionalism with all sensitive information handled.
9. Evaluate possible points of improvement in the process and propose alternatives to improve it.
10. Any other duty as required.

**Professional qualifications/Specific knowledge**:
Preferred studies: professional degree in psychology or business administration.
Experience performing the role at least 2 years.
Advanced English level (B2+/C1)

**Information technology**:
Office package (Word/Excel/PowerPoint): High level.
Google Apps: High level.

Availability to work 100% on site in Bogotá (North of the city)
Monday to Friday from 8:00 AM -6:00 PM

Salary 5 MM COP

Tipo de puesto: Tiempo completo

Salario: $5.000.000 al mes

Pregunta(s) de postulación:

- Are you able to work 100% on-site in Bogotá?
- How much experience do you have as a BPO Generalist?

Fecha límite para postularse: 06/04/2024



  • Bogota, Colombia Sitel A tiempo completo

    **HR Generalist Support Areas**: - Req ID#: 364704- Bogotá, CO**HR Generalist Support Areas**: - Human Resources**About Us**: **Job Summary**: **OPEN TO**: Sitel Staff and HR generalists - Bogotá** **Serve as a functional leader for one or more key HR responsibilities including recruitment and selection, associate relations, compliance, training and...

  • HR Generalist

    hace 4 semanas


    Bogota, Colombia Kaplan A tiempo completo

    Job Title HR Generalist **Job Description**: The KI Human Resources Generalist will be responsible for administering policies/procedures and provide support to the Human Resources Department on various HR functions that may include, but not limited to reporting and analysis, time and labor administration, HR systems maintenance/support, compliance...

  • HR Generalist

    hace 1 semana


    Bogota, Colombia Charger Logistics Inc A tiempo completo

    Job Title: - HR Generalist- Location: - Bogotá, Colombia- Category: - Human Resources- Experience: - Senior**Job Description**: **Responsibilities**: - Participate in delivery of various functional and cross-functional initiatives such as Performance Management, Compensation, Engagement Survey and the Performance Review Cycle, etc. - Provide guidance,...

  • Generalista de Talento

    hace 3 semanas


    Bogota, Colombia Sophilabs A tiempo completo

    **⭐️ A Typical Day** As an **Generalista de Talento (HR)**, you will help us with facilitating daily HR functions. You will facilitate daily People functions, and help the department and the organization achieve specific goals. **Responsibilities for this position include, but are not limited to**: - Implement company policies that promote a healthy...


  • Bogota, Colombia Sitel Group A tiempo completo

    **About Us** **Job Summary** **OPEN TO : Sitel Staff and HR generalists - Bogotá** **Serve as a functional leader for one or more key HR responsibilities including recruitment and selection, associate relations, compliance, training and other HR functions. Support the HR Manager in providing a high quality and proactive service to both internal and...

  • Generalista de Talento

    hace 4 semanas


    Bogota, Colombia Sophilabs A tiempo completo

    **A Typical Day** As an **Generalista de Talento (HR)**, you will help us with facilitating daily HR functions. You will facilitate daily People functions, and help the department and the organization achieve specific goals. **Responsibilities for this position include, but are not limited to**: - Implement company policies that promote a healthy work...


  • Bogota, Colombia Sitel A tiempo completo

    **About Us**: **Job Summary**: **OPEN TO**: Sitel Staff and HR generalists - Bogotá** **Serve as a functional leader for one or more key HR responsibilities including recruitment and selection, associate relations, compliance, training and other HR functions. Support the HR Manager in providing a high quality and proactive service to both internal and...

  • HR Generalist

    hace 3 semanas


    Bogota, Colombia Solventum A tiempo completo

    **Job Description**: HR Generalist Bogota, Colombia 3M is establishing two industry-leading companies, creating value through the spin-off of its Health Care business, while 3M will continue to be a global material science leader, focusing our innovation to win in favorable global megatrends and attractive end markets. This new Health Care Company will be...

  • HR Generalist Iii

    hace 2 meses


    Bogota, Colombia Thermo Fisher Scientific A tiempo completo

    Responsible for the development and implementation of Human Resources strategies in the assigned region (Colombia & Peru), aligned with the organization's objectives, as well as the solid execution of different programs and initiatives. This position functions as a trusted advisor to the organization's leaders in the areas of talent acquisition, talent...

  • Generalist, Market HR

    hace 2 semanas


    Bogota, Colombia NielsenIQ A tiempo completo

    **Company Description** REFID739298 **Job Description** Role Purpose** You will execute against key HR processes within a country, which ensure a consistent employee experience and drive compliance with key local HR policies and local regulations. **Key Accountabilities** - Developing and implementing HR strategy._ You will be responsible for the...


  • Bogota, Colombia IntouchCX A tiempo completo

    **About IntouchCX** **About the Job** We’re changing the way people think about customer care, and we need your help! We’re searching for a Human Resource Generalist to be responsible for recruitment, compensation & benefits, employee relations, performance management, terminations and policy adherence. The ideal person will be passionate about...


  • Bogota, Colombia Sophilabs A tiempo completo

    **⭐️ A Typical Day** As an **Generalista de Recursos Humanos**, you will help us with facilitating daily HR functions. You will facilitate daily People functions, and help the department and the organization achieve specific goals. **Responsibilities for this position include, but are not limited to**: - Implement company policies that promote a...


  • Bogota, Colombia IntouchCX A tiempo completo

    **About IntouchCX** IntouchCX is a global customer care and technology company that provides value-driven, future-forward solutions. For over 20 years, we have been the people and technology behind the world’s biggest brands, empowering human potential through our artificial intelligence division, Laivly, and driving change for our client partners through...


  • Bogota, Colombia Kaplan A tiempo completo

    Job Title Human Resources Generalist **Job Description**: Position Summary The KI Human Resources Generalist will be responsible for administering policies/procedures and provide support to the Human Resources Department on various HR functions that may include, but not limited to reporting and analysis, time and labor administration, HR systems...

  • HR Analyst

    hace 2 meses


    Bogota, Colombia Entravision Communications Corporation A tiempo completo

    **Position: HR Analyst** **Department: CUSTOM.DEPARTMENT** If you are willing to work in a dynamic environment, have solid customer services skills and you are looking for a place to learn, we would love to hear from you. **Main responsibilities will be**: - Assist on the offboarding process for employees that are leaving the company, to ensure...

  • Generalista de Talento

    hace 3 días


    Bogota, Colombia Sophilabs A tiempo completo

    **A Typical Day** As an **Generalista de Talento **, you will help us with facilitating daily HR functions. You will facilitate daily People functions, and help the department and the organization achieve specific goals. **Responsibilities for this position include, but are not limited to**: - Implement company policies that promote a healthy work...


  • Bogota, Colombia Traffic Tech Inc. A tiempo completo

    **Who We Are**: When you join Traffic Tech, you join a team that keeps the global economy moving - literally. Traffic Tech is recognized as an industry leader and the logistics partner to many highly recognizable international brands. With offices throughout the United States, Canada, Mexico, Latin America, Europe and China, the company offers progressive &...

  • HR Manager

    hace 4 días


    Bogota, Colombia ABBVIE A tiempo completo

    **Purpose** - Describe the primary goals, objectives or functions or outputs of this position.- Business HR Manager manages the delivery of HR services across the business. Key aspect of the roles requires that Business HR Manager acts as a liaison between the business and Corporate HR. Provides HR expertise to the business strategy and consulting on a...


  • Bogota, Colombia CAE A tiempo completo

    **CAE** es la empresa lider en aviaci_ó_n civil a nível global.Buscamos a los talentos que deseen trabajar en una empresa de alta tecnología y que los mueva la excelencia en el hacer y la innovación para agregar valor a nuestros clientes internos y externos. Responsibilities will be broad: leadership consulting on HR matters, people manager coaching &...

  • HR Bussiness Partner

    hace 2 semanas


    Bogota, Colombia British American Tobacco A tiempo completo

    **BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT COLOMBIA IS LOOKING FOR A HR BUSSINESS PARTNER** **SENIORITY LEVEL**:Managerial **FUNCTION**: Human...