Dir-operations-d

hace 5 meses

Barranquilla, Colombia Marriott International, Inc A tiempo completo

**Job Number** 24068449

**Job Category** Rooms & Guest Services Operations

**Location** Barranquilla Marriott Hotel, Calle 1A #25-40 Lote D7 Portal del Genoves, Barranquilla, Montecarmelo, Colombia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office,, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment.

**CANDIDATE PROFILE**

**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

OR
- 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

**CORE WORK ACTIVITIES**

**Managing Profitability**
- Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.
- Analyzes service issues and identifies trends.
- Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.
- Works with hotel management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.

**Managing Revenue Goals**
- Monitors hotel operations sales performance against budget.
- Reviews reports and financial statements to determine hotel operations performance against budget.
- Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.
- Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.

**Leading Operations and Department Teams**
- Champions the brand’s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams.
- Develops systems to enable employees to understand guest satisfaction results.
- Communicates a clear and consistent message regarding departmental goals to produce desired results.

**Managing the Guest Experience**
- Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.
- Responds to and handles guest problems and complaints.
- Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
- Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.

**Managing and Conducting Human Resources Activities**
- Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.
- Ensures employees are treated fairly and equitably.
- Ensures that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings).
- Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.
- Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.
- Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.
- Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.
- Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
- Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.
- Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team

  • Dir-operations-d

    hace 5 meses

    Barranquilla, Colombia Marriott International, Inc A tiempo completo

    **Numéro de l'Emploi** 24031268 **Catégorie d'Emploi** Rooms & Guest Services Operations **Lieu** Barranquilla Marriott Hotel, Calle 1A #25-40 Lote D7 Portal del Genoves, Barranquilla, Montecarmelo, Colombia AFFICHER SUR LA CARTE **Horaire** Full-Time **Situé à distance ?** N **Mutation?** N **Type de Poste** Management - Marriott International...

  • Dir-finance-d

    hace 5 meses

    Barranquilla, Colombia Marriott International, Inc A tiempo completo

    **Job Number** 24088342 **Job Category** Finance & Accounting **Location** Barranquilla Marriott Hotel, Calle 1A #25-40 Lote D7 Portal del Genoves, Barranquilla, Montecarmelo, Colombia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Functions as the property’s strategic...

  • Dir-finance-d

    hace 5 meses

    Barranquilla, Colombia Marriott International, Inc A tiempo completo

    **Número de Empleo** 24063908 **Categoría de Empleo** Finance & Accounting **Ubicación** Barranquilla Marriott Hotel, Calle 1A #25-40 Lote D7 Portal del Genoves, Barranquilla, Montecarmelo, Colombia VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Management - Marriott International es un...

  • Ingeniero Civil o Arquitecto Residencia Obra Barranquilla D&T Proyectos

    hace 7 días

    Barranquilla, Atlántico, Colombia D&T Proyectos A tiempo completo

    En D&T Proyectos, buscamos un profesional experimentado con más de 10 años de experiencia en construcción, especialmente en acabados y estructura, así como en dirección de obras y administración de proyectos. El puesto de Residente de Obra es esencial para supervisar y coordinar las actividades en un edificio de uso multifamiliar de nueve (9) pisos,...

  • Gerente de Obra Ingeniero Civil/Arquitecto Barranquilla

    hace 1 semana

    Barranquilla, Atlántico, Colombia D&T PROYECTOS S.A.S A tiempo completo

    Descripción del Puesto:En D&T Proyectos S.A.S, buscamos un Ingeniero Civil o Arquitecto con más de 10 años de experiencia certificada en construcción, especialmente en acabados y estructura, así como en dirección de obras y administración de proyectos. El candidato ideal debe tener habilidades en manejo de proveedores y coordinación de...

  • Operations Specialist

    hace 7 días

    Barranquilla, Colombia America Steel Trade Corporation A tiempo completo

    **America Steel Trade Corporation** is an international trading company, AST specializes in sourcing, exporting/importing, and distributing steel and raw materials to the North, Central and South American Markets. - Who are we looking for:_ A motivated and self-driven individual who has experience in the operations field in a trading company. A person must...

  • Dir-finance-multiprop-c

    hace 5 meses

    Barranquilla, Colombia Marriott International, Inc A tiempo completo

    **Job Number** 24087492 **Job Category** Finance & Accounting **Location** Barranquilla Marriott Hotel, Calle 1A #25-40 Lote D7 Portal del Genoves, Barranquilla, Montecarmelo, Colombia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Functions as the property’s strategic...

  • Operations Manager

    hace 2 meses

    Barranquilla, Colombia GlowTouch LLC A tiempo completo

    **Glowtouch, a UnifyCX company,** is growing and we are looking for a** Operations Manager** to join our motivated and ambitious team in Barranquilla, Colombia. Come be one of the pioneers at our newest location! **What Will You Do?** As an Operations Manager you will be responsible for overseeing and managing day-to-day operations to ensure efficient and...

  • Operations specialist

    hace 4 días

    Barranquilla, Colombia America Steel Trade Corporation A tiempo completo

    America Steel Trade Corporation is an international trading company, AST specializes in sourcing, exporting/importing, and distributing steel and raw materials to the North, Central and South American Markets. Who are we looking for: A motivated and self-driven individual who has experience in the operations field in a trading company. A person must...

  • Ingeniero Civil Senior

    hace 2 meses

    Barranquilla, Atlántico, Colombia D&T Proyectos A tiempo completo

    Descripción del PuestoEn D&T Proyectos, buscamos un profesional experimentado en la dirección de obras y administración de proyectos para ocupar el cargo de Residente de Obra. Este puesto es fundamental para supervisar y coordinar las actividades de construcción en un edificio que ya está avanzado en la etapa de estructura.ResponsabilidadesControlar y...

  • Trabajo Desde Casa Scrum Master

    hace 4 semanas

    Barranquilla, Colombia Bairesdev S.A. A tiempo completo

    Trabajo desde casa scrum master / I+D Acerca de la compañía: BairesDev es una premiada compañía de outsourcing de software. Más de 500 clientes confían en nosotros, entre los que destacan Google, Pinterest, Adobe, y Rolls-Royce. En los últimos 15 años hemos completado más de 1,200 proyectos. Descripción general: En BairesDev llevamos 15...

  • Ingeniero Civil/Arquitecto Residente en Barranquilla

    hace 5 días

    Barranquilla, Atlántico, Colombia D&T Proyectos S.A.S A tiempo completo

    En D&T Proyectos S.A.S, buscamos un Ingeniero Civil o Arquitecto con experiencia certificada en construcción y dirección de obras. El candidato ideal debe tener habilidades en manejo de proveedores y coordinación de equipos. Las responsabilidades incluyen controlar y hacer seguimiento a los diseños y ejecución de la obra, gestionar presupuesto,...

  • Ingeniero Civil

    hace 2 semanas

    Barranquilla, Colombia D&T Proyectos A tiempo completo

    Compartir Facebook Empresa D&T Proyectos Descripción de la Empresa Pioneros en sistemas de protección contra incendios con una amplia trayectoria que representa grandes marcas. Departamento Atlántico Localidad Barranquilla Tipo de Contratación Tiempo Completo Descripción de la Plaza En nuestra empresa constructora de...

  • Residente de obra Ingeniero Civil/Arquitecto Barranquilla

    hace 2 semanas

    Barranquilla, Colombia D&T Proyectos A tiempo completo

    Compartir Facebook Empresa D&T Proyectos Descripción de la Empresa Pioneros en sistemas de protección contra incendios con una amplia trayectoria que representa grandes marcas. Departamento Atlántico Localidad Barranquilla Tipo de Contratación Tiempo Completo Descripción de la Plaza En nuestra empresa constructora de...

  • Assistant Manager

    hace 4 días

    Barranquilla, Atlántico, Colombia Outdoor Design SAS A tiempo completo

    We are seeking a highly skilled Assistant Manager - Operations to join our team at {company}.This role will be responsible for overseeing the daily operations of the organization, ensuring that all tasks are completed efficiently and effectively. Key responsibilities include:•Coordinating with teams to ensure smooth project execution•Monitoring progress...

  • Trading Operations Manager

    hace 2 días

    Barranquilla, Colombia America Steel Trade Corporation A tiempo completo

    **Company**: America Steel Trade Corporation **About Us**: America Steel Trade Corporation is an international trading company headquartered in North Miami, Florida. AST specializes in sourcing, exporting/importing, and distributing commodities to the North, Central, and South American Markets. **Job Overview** The Head of Operations will oversee and...

  • Director de Operaciones

    hace 5 meses

    Barranquilla, Colombia Marriott International, Inc A tiempo completo

    **Número de Empleo** 24068449 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Barranquilla Marriott Hotel, Calle 1A #25-40 Lote D7 Portal del Genoves, Barranquilla, Montecarmelo, Colombia VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Management - Marriott...

  • Auxiliar Administrativa

    hace 3 semanas

    Barranquilla, Atlántico, Colombia D&P Ingenieria Integral S.A.S A tiempo completo

    Buscamos una tecnóloga o estudiante de administración de empresas con excelente capacidad de atención al público para el cargo de auxiliar administrativa en recepción en nuestra empresa D&P Ingenieria Integral S.A.S.Requisitos:Experiencia mínima de 1 año en cargos similares.- Nivel intermedio de herramientas de Office.- Actitud de servicio y atención...

  • Risk Operations Associate

    hace 4 meses

    Barranquilla, Colombia Solvo Global SAS A tiempo completo

    En **Solvo Global** estamos buscando un **RIsk Operations Associate** para unirse a nuestro equipo en **Barranquilla.** **Requerimientos**: Muy buen manejo de Excel y del idioma inglés. Tipo de puesto: Tiempo completo Salario: $2.400.000 - $2.420.000 al mes

  • Logistics Operations Manager

    hace 2 semanas

    Barranquilla, Atlántico, Colombia Cordatus A tiempo completo

    The Logistics Operations Manager at Cordatus is responsible for overseeing the daily operations of our dispatch team. This role involves coordinating the efficient and effective movement of vehicles and freight to ensure timely delivery and customer satisfaction.Key ResponsibilitiesDispatch CoordinationAssign drivers to specific routes and shipments based on...