Rep Iii
hace 6 meses
- What you will be doing
_(Resumen de la posición)_:
- Plan and execute shipment orders as well as their administrative execution according to Company’s Standard Operating Procedures (SOPs) or any other required standards related to customer. Complete all tasks in a correct, timely and cost-efficient manner in order to fulfil and exceed clients’ expectations for them to receive maximum amount of service-quality. _(planear y ejecutar los órdenes de embarque así como la ejecución de los requerimientos administrativos de acuerdo a los Procedimientos Operativos Estándar (_SOP_s) de la Compañía así como cualquier otro requerimiento estandarizado_ relacionados con clentes_. Completar todas las funciones de manera correcta, en tiempo y eficiente para cumplir y exceder las expectativas de los clientes para que reciban el mayor grado de calidad en el servicio.)_
PRIMARY DUTIES AND RESPONSIBILITIES _(Responsabilidades principales)_:
Resolve all Customer Inquires related to shipments, packaging, routes, etc.. _(Resolver todos los requerimientos relacionados con envios, embalajes, rutas, etc)_
Quote to customers, considering local policies and procedures. _(_Cotizaciones_ a clientes_. _s_iguien_d_o las politicas _y procedimientos _locales_)_
Start Jobs on TMS, write and follow up notes as needed, including all paperwork ‘support in order to obtain the ok to send. _(_Dar de alta las_ órdenes en el Sistema TMS, escribir y dar seguimiento a notas según lo necesario, incluyendo toda la documentacion de soporte para obtener el ok to send.)_
Select routing according to customers’ needs by deciding on a single or combination of transportation type (airplane, car, train etc.), and calculate transit times and shipment prices and /or provide intended flights. _(_E_legir la ruta adecuada para las necesidades de los clientes, decidiendo entre un transporte único o una combinación de transportes (avión, camioneta, tren, etc.)_,_ _y calcular los tiempos de tránsito y costos de distribución_ y/o proporcionar vuelos previstos_)_
Provide detailed instructions to OPS trough established templates. Make sure the shipment starts in a timely manner according to the preparation and delivery instructions and monitor it during transportation; react flexible to any deviation and solve any issue to guarantee de service is finished according to clients’ needs. _(_Proveer instrucciones detalladas a Operaciones a través de templates establecios. A_segurarse de que las recolecciones se hagan de acuerdo a los tiempos establecidos y siguiendo las instrucciones de preparación y entrega, así como monitorearlos durante el tránsito; actuar de manera flexible a cualquier desviación y resolver cualquier problema con el fin de garantizar que el servicio se complete de acuerdo a las necesidades de los clientes)._
Book and pre-advise shipments, continuously check and update notes in TMS and complete Jobs to invoice them. _(Reserva y envía preavisos para los embarques en _TMS_, revisa y actualiza _diariamente l_as notas y cierra las órdenes para su facturación)_
Works securely with all pertinent regulations (ADR/DGR/IATA) as well as the relevant laws and ordinances. _(trabaja de acuerdo a las regulaciones pertinentes (ADR/DGR/IATA) así como con leyes relevantes)_
Advise clients with explanations of services, transport charges, issue or request of necessary documentation for transportation, inform about irregularities/delays, etc. _(Dar soporte a los clientes con explicación de servicios, cargos por transportación, expedición o requerimiento de la documentación necesaria para transportación, informar de _irregularidades/retrasos,_ etc.)_
Conduct Job Pricing, including every single extra charges applicable ensuring the costs incurred by our company. _Realizar el pricing de cada jobs, colocando cada extracargo que corresponda asegurando los costos incurridos por la empresa_
Perform any other duties the employee has been trained for. _(Realizar cualquier otra función relacionada para la que esté capacitado)._
EXPERIENCE AND EDUCATIONAL REQUIREMENTS _(Requerimientos de educación y experiência)_:
Degree in International Relations, Transportation or related fields. _(Título en Relaciones Internacionales, Transportación o campos relacionados)_ Full command of English. _(Competencia en el idioma Inglés)_ Excellent interpersonal relationships. _(Excelentes relaciones interpersonales)_ Be able to take initiatives and responsibilities. _(Capacidad de tomar la iniciativa y responsabilidades)_ Computer skills. _(Habilidades computacionales)_
Conduct Job Pricing, including every single extra charges applicable ensuring the costs incurred by our company. _Realizar el pricing de cada jobs, colocando cada extracargo que corresponda asegurando los costos incurridos por la empresa_
Perform any other duties the employee has been trained for. _(Realizar cualquier otra función relacionada para la que esté capacitado)._
Wha
-
Rep Iii
hace 6 meses
Bogota, Colombia TransUnion A tiempo completoTransUnion's Job Applicant Privacy Notice **What We'll Bring**: - Respond to escalated consumer complaints received by TransUnion executives and senior management. This role will also be responsible for researching and responding to consumer complaints received from Third party sources including the CFPB, Attorney General, Better Business Bureau, and...
-
Product Support Rep Iii
hace 6 meses
Bogota, Colombia Medtronic A tiempo completo**Careers that Change Lives** **A Day in the Life** Responsibilities may include the following and other duties may be assigned. - Responds to customer product inquiries, issues or malfunctions via telephone or chat sessions. - Interpersonal skills and product knowledge are critical to responding and troubleshooting to customer inquiries. - Documents...
-
Product Support Rep Iii
hace 6 meses
Bogota, Colombia Medtronic A tiempo completo**Descripción - Externa** **Careers that Change Lives** **A Day in the Life** Responsibilities may include the following and other duties may be assigned. - Responds to customer product inquiries, issues or malfunctions via telephone or chat sessions. - Interpersonal skills and product knowledge are critical to responding and troubleshooting to customer...
-
Product Support Rep Iii
hace 6 meses
Bogota, Colombia Medtronic A tiempo completo**Careers that Change Lives** **A Day in the Life** Responsibilities may include the following and other duties may be assigned. - Responds to customer product inquiries, issues or malfunctions via telephone or chat sessions. - Interpersonal skills and product knowledge are critical to responding and troubleshooting to customer inquiries. - Documents...
-
Product Support Rep Iii
hace 6 meses
Bogota, Colombia Medtronic A tiempo completo**Careers that Change Lives** **A Day in the Life** Responsibilities may include the following and other duties may be assigned. - Responds to customer product inquiries, issues or malfunctions via telephone or chat sessions. - Interpersonal skills and product knowledge are critical to responding and troubleshooting to customer inquiries. - Documents...
-
Order Processing Rep Iii
hace 6 meses
Bogota, Colombia UNITED PARCEL SERVICE A tiempo completoExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...
-
Customer Service Rep Iii
hace 6 meses
Bogota, Colombia Medtronic A tiempo completo**Careers that Change Lives** **A Day in the Life** Responsibilities may include the following and other duties may be assigned. - Represents company to external and internal customers, answers product-related questions, traces lost shipments, interprets and clarifies customer orders for the shipping department, takes orders or registrations, and when...
-
Rep Iii
hace 6 meses
Bogota, Colombia Cencora A tiempo completo- What you will be doing Analyze shipment documents that are transmitted from/to World Courier offices, such as Invoices, Packing List, mawb, hawb, local documents and request amendments when needed. - Send, receive, and request instructions to/from World Courier offices to proceed with shipments following each Customs Regulations. - Instruct customers on...
-
Strategic Key Accts Rep Iii
hace 6 meses
Bogota, Colombia Medtronic A tiempo completo**Careers that Change Lives** **A Day in the Life **Responsibilities may include the following and other duties may be assigned. - Responsable de desarrollar y mantener relaciones a nível Senior/C-Suite con socios estratégicos, áreas operativas y de soporte y de trabajar con ellos para identificar y cualificar nuevas oportunidades de negocio. -...
-
Strategic Key Accts Rep Iii
hace 2 semanas
Bogota, Colombia Medtronic A tiempo completo**Careers that Change Lives****A Day in the Life**Responsibilities may include the following and other duties may be assigned.- Responsable de desarrollar y mantener relaciones a nível Senior/C-Suite con socios estratégicos, áreas operativas y de soporte y de trabajar con ellos para identificar y cualificar nuevas oportunidades de negocio.- Desarrolla e...
-
Customer Service
hace 6 meses
Bogota, Colombia Cencora A tiempo completo- What you will be doing Analyze shipment documents that are transmitted from/to World Courier offices, such as Invoices, Packing List, mawb, hawb, local documents and request amendments when needed. - Send, receive, and request instructions to/from World Courier offices to proceed with shipments following each Customs Regulations. - Instruct customers on...
-
Rep Iii
hace 6 meses
Bogota, Colombia Cencora A tiempo completo- What you will be doing (Bajo la dirección del Supervisor / Líder de servicios compartidos de operaciones, es responsable de contactar a los sitios médicos de(los) país(es) a cargo, con el fin de realizar la coordinación vía telefónica y/o correo electrónico (con fecha, hora y contacto aprobado) de las distribuciones Depot to Site, manejando un...