Business Systems Analyst

hace 5 meses

Bogota, Colombia Rockwell Automation A tiempo completo

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us

**Job Description**:

- Role Summary:
In this role, you will:

- Lead in developing and maturing customer experience capabilities in the B2B space primarily focused on eCommerce, eProcurement, and self-service.
- Collaborate and shape business cases & charter with business stakeholders driving clarity on scope and business requirements.
- Define the needed business cases with the project team and process owner, define business outcomes, including current baseline and future target metrics, such as leading and lagging indicators, and link to strategic key performance indicators (KPIs).
- Provide analysis on key business drivers and metrics using the latest analytics & visualization technology.
- Reviews analyzes, and evaluates business systems and customer needs (internal and external).
- Work with execution teams (in collaboration with the product owners and technical leaders) to communicate business needs in the form of clear personas, use cases, and business requirements.
- Serve as a stage gate to review outcomes that match business needs before turning over to business stakeholders for verification and acceptance.
- Collaborate and facilitate discussions with business stakeholders, customers, and technical teams to map future state processes to develop end-to-end functional solutions.
- Demonstrate an informed knowledge of business areas to support several moderately complex business processes.
- Be responsible for training and support documentation, as well as business readiness, service transition, and driving adoption.
- Provides consultative support in financial management, organizational change, vendor management, and operational excellence to transformation initiatives.

Preferred Qualifications:

- Bachelor's Degree and related experience.
- 5 plus years of experience with aligning and translating business strategy and needs into solution outcomes and breaking it down into Epics, features, and user stories with a clear definition of what success looks like.
- 5 plus years of experience implementing eCommerce and eProcurement web-based solutions in a B2B landscape is required.
- 2-4 years of experience with HYBRIS eCommerce is required, ADOBE Experience Manager is a plus
- Experience with UX design is a plus
- Experience with persona and use of case-driven requirements gathering.
- Experience with current and future state end-to-end business process analysis and design
- 3 plus years with Agile development and SCRUM/SAFE methodologies required.
- Demonstrated ability to lead planning and cross-functional discussions to drive vision, scope, requirements clarity, and decision-making.
- Experience with working with large software engineering teams to take business needs and transform them into technical solutions is required
- Excellent communication skills are required.

Accepts Role Requirements
- Collaborate with various IT, business capability teams, and business stakeholders to achieve maximum business value
- Accepts additional challenges and tasks that will help grow in this role and prepare for future roles
- Works on multiple projects as a project team member, occasionally as a project leader. May coach more junior staff.

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